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Customer Ratings & Reviews

Your price for this item is $459.99

Customer reviews

Rating 3.9 out of 5 stars with 9 reviews

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78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 3 out of 5 stars

    Still on the fence about this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if I will buy refurbished again. The computer came out of the box looking definitely used. It also seems to freeze up periodically. I am not sure if this is because it's refurbished or if it's just an HP thing. I saved an extra $150 on this compared to a new unit, however, it appears my warranty period expired with HP and it would cost $150 for an extended warranty with HP. I will buy new and not refurbished going forward.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    like over all,still "working" on win 10????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wireless key board and mouse never worked correctly. changed batteries in both, no joy. bought a new wired keyboard and went back to my old trac ball, all is well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Okay PC a little of noise, if you don't mind that it has the performance is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid up and glad I did - fast powerful and can run 2 hdmi monitors at once!! Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refurbished is the way to go to save big bucks on big ticket items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using for Point of Sale in retail environment. Fairly stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a mid-range performance desktop at an affordable price, and this PC was better than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Mom and now she has more power in hers than I do. Should trade her...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer Crashes - very bad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the computer was freezing intermittently here and there. Just thought it was a software glitch. The Keyboard and mouse USB would not work occasionally on start-up, which I fixed by having to re-plug it in on every time it happened. I just thought the computer is being a little "glitchy". Now the computer is starting to crash on every other use, when i'm watching youtube videos or even when transferring files on USB. the Computer totally freezes and I have to do a hard re-start. I called Bestbuy and they told me it was past the 2 week "return/exchange" period. I can't even exchange a newly purchased refurbished item that is defective. I called HP and they said the warranty is only good for 90 days and doesn't include exchanging a defective computer, but includes only repair. Now I have to send it in. Not very happy with this purchase. Not very pleased with BestBuy's or HP's inability to exchange a newly purchased defective computer.

    No, I would not recommend this to a friend
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