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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 48 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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77%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-48 of 48 reviews
  • Rated 1 out of 5 stars

    Uhhh. Huh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to get a printer. The guy who sold it to me told me this HP printer. Told me it would work with my HP laptop. I think it kinda did. HP has horrible customer service.. So I went to return it. Everyone was too busy on their phones to help. Except the door guy & the cashier. Managers were hiding in the office. Cashier was a child. Couldn’t tell me anything. Got a .31 refund on the reorder. Couldn’t explain how I get the .31 though. This is a very fast run down of a very real issue. Some group somewhere is paying these guys to keep their oversized store open & them alive. This leadership isn’t capable of keeping this team engaged. So I’ve learned my lesson. If I get this new one & it doesn’t work. I’ll call to another location to see if they can help me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shipping printer I just prefer something Bluetooth instead

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible print quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t write reviews, but I felt compelled to with this product. I bought this printer so that I could print out packing slips for my small business. The printing quality was so bad on the packing slip that I printed, and USPS would not accept any packages because it was unreadable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Little piece of garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Worked fine one time, now the shipping labels only print part of the label. I tried reinstalling and calling HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    would not buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    felt very poorly built. upon further inspection.. hp sells it name for another company to use for this product. it is not made by hp. it does not have bluetooth capabilities. it can only be done being plugged in. you can get much better printers for cheaper. would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt conect to my computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont work with my computer and return window closed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Label printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble love it. I was able to hook it up so easy and I had no problems and it prints fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT Supported By UPS.com

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the printer works fine, this device is NOT supported via UPS.com which is absolutely unacceptable given that UPS is a major shipping company. Their software drivers are out of date and do not install correctly on Windows 11. If you want to buy a printer that only works with select shipping companies, this might be your printer though.

    No, I would not recommend this to a friend
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