Customer Ratings & Reviews

A quality printer, I guess. Came into my home office one day & it had printed out the entire quantity of paper in the tray. Literally, ~100 pages laying all over my floor with just one line of characters across the top of the page. I said a "quality" printer because it may have been some computer/software problem that made it print out all that paper. I simply ain't smart enough to diagnose what happened--it's just that it never happened before with our old printer. I will monitor to determine if it happens again.

Went through 3 in 4 months. The first one the power cord would not stay in. The second one the ink exploded inside and coated everything in black. And the third and final one the paper tray stopped picking up the paper in the middle of a job and never worked again except for plain copy paper. I had made thousands of prints on sticker paper on the second one. That being said, I'm heartbroken because the print quality is the best I've ever seen, blows Espon out of the water, hands down!

Easy setup for printing and copying. Wasn't aware you had to buy an app for wireless printing from phone and laptops.

Love it so far! I really love how the ink works and not like your regular cartridge you have to buy that cost way too much money.

I really love this printer. The look is nice, doesn’t look bulky. Prints well on both copy and photo paper. It is very noisy. The only downfall I’d say is that it is quite slow.

I am new to the smart tank technology. I love the fact that I don’t have to worry about ink for two years. The printer does everything it supposed to do. I would highly recommend this printer.

Great printer. I liked the fact that you do not need to buy ink cartridges. Which has been lasting a long time. This is a different setup than I am used to, but easy to use.

Excellent printer with long-lasting ink supply. Recommend to all looking for home printing requirrements

Came to the store to purchase a laser jet, but the employee talked me into the 7602. I've been very impressed with the quality and use of ink so far. Feel like Imade a good decision.

Printer works reasonably well, but constantly comes up off line . Have to reboot often . Print quality good.

It is OK. Don't like the paper tray which is flimsy and hard to open. I push in on the side of the tray to get it open. Also hard to get at a paper that was stuck. The best thing, it does not seem to use much ink. This will pay for itself in just 2 months on ink alone. Highly recommend this for the ink efficiency. It is much quieter than my old Dell.

This is a great little printer. Love the savings from ink system. Some challenges with wireless set up. I would highly recommend for home office!

So far I am very impressed with the print quality of my new Smart Tank printer. Also very please that I will no longer have to deal with cartridges! Great recommendation by your staff! Thank you!

So far so good. I have used HP printer’s for a long time.

This is an excellent price of tech. HP really knows who to make setting up easy. The printing is a little noisy, but the quality is nice, and the cost of ink long term is going to be a savings over my Canon printer.

Print from anywhere in my home and from mobile devices. Love the print quality!

It's a bit intensive to set up, if you are not tech savvy; it can be confusing. The ones I'd be concerned about are older people, they'd definitely be off put by the wireless system. Other than that I like it, I have cats so it's covered because that's what cats like to do, be on your stuff..

Ive had this for a couple months now and its been performing very nice without any issues or delay. It prints very fast and its not loud.

Worked great until it didn't. This is my second purchase of this printer, and I like the efficiency of the ink wells rather than the cartridges. After about 2 years, just outside of my warranty, one of the colors failed, and Best Buy or my HP app had no solutions other than a replacement. So, I'm trying again.

Still learning about the printer. Owner’s manual not much help to a non-techy senior adult.