Customer Ratings & Reviews

Love all my office supplies from Best Buy best service ever

Do not like the fact that this printer has no duplexer. This was not readily apparent in the specs. Additionally, once the paper from the outout tray has been reinserted so that the backside of each page can be printed on, the command to continue printing is found only on the computer, not the printer display. This is very inconvenient when the computer is located on the opposite end of the house.

The picture instructions were not very clear. But it was good once we got it figured out

We love this product for our home. Very clear copies. Pretty Smart too!!

Just the printer that I was needing. Plenty of ink. No more cartridges.

Never got it to work now have to spend $140.00 for a geek squad tech to come to house, was told by Best buy salesman this was avery easy install.

Had so many issues with this printer that I ended up returning it. Always printed with various spots empty. Also was shutting down so we had to physical turn it on before printing.

I do like this printer but it's my wireless that interferes at times. need to plug in directly if it continues.

The setup was not easily completed. There were multiple places to look for that information. But, it became confusing on which direction to get to what you need. I'm having a scan problem, it has not worked since I purchased the printer.

Printing is a bit slow. Had some early smudging when I first filled the tanks. After a few sheets it was gone.

Bought at best buy on 11/7/25,,,attempted to setup for first time,tried to connect via wifi to my android phone 3 separate times with your tech support,,,printer still not working,,considering returning,,I'm attempting to reach hp support for help

Works like a champ. Just be careful when filling the ink. Use a rag to catch all drips.

I have used HP for years but this model appeared quick to get on the market. The ink system is perfect but the vertical paper feed coupled with low paper capacity and manual duplex printing makes it a poor choice for my office. Returned for a HP OfficeJet 8025 with auto-duplex and larger paper capacity. Love it!

Great printer! I was talked into going with the smart tank by the associate because i hate buying ink. You will pay a bit more for this printer but the ink lasts sooo much longer! I highly recommend this printer!

I was seeking a full-service printer with ink tanks instead of ink cartridges. I LOVE the wireless printing from different devices. It is not a "rapid fire" printer but perfect for my home/home office needs.

Doesn’t hold much paper. And freezes up on me at least every other day. I have to unplug it for a bit and plug in again to reset it. An expensive printer to have such issues. However it does print nicely and I really like not having to replace ink cartridges every month.

If this solves the expensive ink cartridges, it will be worth the investment. I am using up the old ink cartridges first because they are so expensive. It was almost cheaper to buy a new printer instead of ink cartridges.

It is a little different from the Cannon that I had so need to get used to things a little better.

I studied the specs carefully because I did not want a printer with cartridges. The specs say NO CARTRIDGES. When it arrived, it had two cartridges. I'm unable to send this back because Best Buy has messed up the pick up and won't straighten it out. I REALLY LIKE BEST BUY but this order has been a mess.

Good and adequate. Has some quirky wifi glitches. Overall a good buy.