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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 804 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Tank Plus 651's print quality, ease of use, and overall performance. Many appreciate its simple setup and quiet operation, along with its compact size. However, some users experienced connectivity problems. A few customers felt the printer was expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 804 reviews
  • Rated 5 out of 5 stars

    GREAT REPLACEMENT FOR MY HP 8600

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my HP 8600, which I'd had for approximately 10 years. This is a GREAT replacement. Highly recommend it. My only complaint is that my HP 8600 did two sided printing easier. Whereas, with this one I have to physically flip the page between side printings. A minor inconvenience. But should have been as easy as the earlier model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good so far..I like the ink supplies, not sure on the scanning process to anything other than a computer. I use the cloud scanning to an email address, trying to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    nice easy to use printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints nicely. i can print from anywhere in house and from phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on buying this printer but we absolutely love it! Have not had to replace the ink cartridges because of the refillable ink!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer, would rate 4.5 if I could

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great. The ink seems like it will last forever! I had a standard ink-cartridge printer before, and I had to replace the ink after printing off ~200 sheets. I am almost 1000 sheets in on this printer and the ink level has hardly moved. The colors look great, and the printer is easy to use wirelessly. I have only noticed two downsides. One is that it does not do automatic double sided printing. To do double-sided printing, you let one side print off and then you have to reinsert the paper for it to print the other side. Second, over the ~2 months I have had this printer, it has given me an error that the cartridges were not inserted properly, even though it worked previously and I had not touched the cartridges since then. I usually just pop them out and pop them back in and it works well. This has happened maybe 3 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints straight from my phone and Mac with little wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great copier. I copy things I send from my IPhone which is really convenient!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this printer. I am not a huge fan of HP but I love the smart tank and being able to add the ink you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Smart Tank Plus 650 printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works smoothly and easy to use. It was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this printer has been great. I selected it as the display was easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent printer, exactly what I needed. Best Buy salespeople where very knowledgeable and understood my needs. Thank you,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Smart Tank all in one 651

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Has everything I need to get the job done. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printers suck!!!! So far I actually have now had issues, I surprisingly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect home printer. It was easy to install, loved being able to see what I was buying at the store before making purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn’t purchase again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer when I bought a new computer. This was the printer recommended by my salesperson and i must admit I didn’t study it as well as I should have. It doesn’t hold much paper, it prints slowly, and the auto feed doesn’t work well when scanning. If i had it to do over I would purchase a different machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not really double sider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tank printer and this one fits easily into my small apartment. My only real complaint is that it doesn't really have a function to do double sided printing. The USER has to remove the pages and reinsert them. My last printer would retract the page and then print on the other side without the user having to do anything. And I really wish instruction booklets would make a comeback.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer and service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it in the store and they shipped it to me. Great store in wichita and they are and have been a big help. The printer is great. Upgraded from an old 20 year old printer. I like the refillable ink bins. Great product. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veryeasy setup, love the ink tanks, copies look great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    651 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to setup, but afterwards, things were fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Small Office Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It was so good that I bought one for my wife's office. Dependable and color is excellent, although we are mainly a black and white couple. Highly recommended

    I would recommend this to a friend
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