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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 836 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's fast performance, beautiful 4K display, and responsive touchscreen. They also appreciate its sleek design, lightweight build, and long battery life. However, some users have expressed concerns about the limited number of USB ports, weight, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 836 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top for those on the go. It's lightweight has a good battery life and has an hdmi port. The 4 k display is great and the touch screen and fingerprint scanner come in handy for added security.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spectre is, first of all, really fast. I teach online and so speed is paramount, and Spectre has been delivering. I can create online assignments and hold my Zoom meetings without lag. I have also been enjoying using my Spectre as a tablet. The pen works great, so I can sit on the sofa and read and take notes on PDFs. The only downsides have been trying to get it to recognize my wireless printer (no luck yet) and the lack of ports. But these are easily overlooked. Also, you'll read folks dissing the camera, but my Zoom meeting participants say they can see me much better now than they could from my previous laptop. I love the Spectre and hope it lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice size and weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy overall with this laptop model as I got it for a fantastic price. I do have a real issue with the battery and charger getting way too hot when plugged in—too hot to hold for long. I called HP and their customer service person acted like this was my first laptop and I didn’t know what I was talking about. I’ve had several other laptops over the years ,including other HP and Dell models and this has never happened and I would keep them plugged in. I do not leave this laptop plugged In unless I am present as I could easily see this being a fire hazard. Once the holidays are over I will call again and work my way up the food chain to get a satisfactory result.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Terrific Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this computer to our daughter for Christmas. Wish we had kept it for ourselves! Fast and smooth! Highly recommended, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Awesome computer!!!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop its amazing and beatiful. Amazing performance that it wont dissapoint you. The keyboard its really good as well as the touch pad.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up is amazingly fast—screen has beautiful colors- speakers provide great sound— quiet while operating— only bad is I wish it had 1 more USB port

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been fantastic. It is highly durable. The screen size is great and the touchscreen makes it so easy to navigate. It is really fast with the i7 processor. Keyboard is really spread out nicely with plenty of room. The 2 in 1 feature to fold and use as a tablet is great for watching videos. Just an all around great machine that has tons of storage and gives the ability to do several tasks at once. Worth the step up in price if budget is near the cost. Highly recommend. Geek squad set it up and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a strange review. I debated for days between the HP Spectre X360 and a MacBook Pro. I took the Spectre home and loved EVERYthing about it... EXCEPT that I had not been able to get it with a 1tb internal drive. I ended up taking it back and switching it for a MacBook Pro that does have the 1tb. I miss the touch screen and the numeric keypad. I miss having the same OS as my desktop HP at home. But I'm relearning Mac, and it's good being bilingual, and I have everything working together OK. So all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    No Complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great Laptop computer. I use it for almost everything including my embroidery software. Can't say enough about this laptop, it is worth every penny. I have had this laptop for over a year now and no complaints at all. It is a very nice computer and will probably keep using it until it totally fails. The graphics on my laptop is really good and so easy to use. It has a sleek look with enough memory so I don't have to use an external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Fast, Nice, Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop. I am very pleased with this purchase. Display is awesome. It's light weight and it starts fast. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treated myself to a new laptop and couldn't have chosen a better model. Set-up is simple. I also added a docking station to utilize an external keyboard and mouse. The display is crisp, connects to WiFi quickly and TV shows and videos run smoothly. I have not used the white board other then to test it with the included pen and it works well based on the little testing I did. If you haven't tried HP before this is the one to buy and if you are atypical HP user like me, you know it's a good buy. Enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard with 10 key pad. Nice touchscreen too. System is fast and responsive. Slim design with nice storage case too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast

    Rated 5 out of 5 stars

    Best laptop I’ve ever purchased. Fast & beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my consulting business. Fast, does not get bogged down with lots of files open. Beautifully designed as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 3 out of 5 stars

    I had high hopes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this unit up on the early Black Friday access. I was super excited to get a fairly light weight laptop for travel. After about a week, I have the following impressions: The Good: - The system runs pretty quick; fast boot up and launch of apps - I love the two USB-C ports and works great with my 9-in-one USB-C hub - The screen is sufficiently bright - I like the fake leather case that comes with the laptop as it will protect the case in my backpack while traveling. - Runs VMware Workstation just fine (which I need for when I travel) The Bad: - The track pad is garbage (I will admit I do not like track pads in general) - When I use the touch screen functionality, the screen wobbles back and forth which is VERY annoying - The "W" key on the keyboard is already wonky. I will have to get some warranty work done. Overall, I cannot complain too much for the price I paid, but I certainly would not have paid full retail price for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop that holds up to power users

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I've had it for a year now. Plenty of power. Excellent graphics. Touch screen seems to be great, as per my daughter who draws cartoons in it. The SSD capacity is plenty. I am a power user who uses computers for a living and I think this laptop is one of the best value for the features you get. I process raw photo files, do some online games, and do software programming. I am not a gamer so cannot really tell how this does in games.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A pretty good replacement.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older HP that died on me. It has some pretty cool options and accessories. It flips into a tablet, there's a pen I never use, and a cover I also never use. The screen is displays High Definition well. The back lit keyboard helps and is pretty cool. The touch screen is a plus. So far I have only had one problem so far where the USB-C ports cracked and fried. Best Buy ended up swapping the whole computer out for a new one, because it happened within 7 days.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fast

    Rated 5 out of 5 stars

    Great powerful and fast machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a couple of months now and it is incredibly fast. Graphics are amazing and it is truly dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop with amazing battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After careful study of all the existing products in this space - I finally decided to go ahead with this product. Turns out to be amazing choice. I have been using it for more than 1 year now and I have not encountered any issue. Battery life is as expected and holds till upto 5 or 6 hours in continuous Teams video call. Without video it can extend till 11 hours. The foldable feature and pen are add on. Becomes very handy in some situations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to purchase another HP, but as others have also taken advantage of the early BF deals, I jumped on this as well. I looked heavily at Lenovo laptops, but they for some reason gave up on a numeric keypad on some of their 15 inch 2-in-1's, which was a deal breaker for me. Very impressed by the clarity of the Spectre's display, speed of browsing and when moving files, and responsiveness of the touchscreen. I've had the fan come on intermittently but it has been rare. Videos play without lag and I have 30+ concurrent browser tabs open. The build quality on the laptop is very solid. Looking forward to years of durable use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Speedy quick!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, lots of memory, backlit keyboard and touchscreen. I love it!

    I would recommend this to a friend
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