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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 12 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Gaming, Keyboard, Processor

    Rated 3 out of 5 stars

    Starter Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter for Christmas. She is 8 and this will be a nice first laptop for her. I only rated it 3 stars because I am not really impressed with the keyboard and processing speed. The keys feel stiff to me and to be a “gaming machine” this laptop is slow. I think if you are looking for a laptop where you will be doing a lot of typing or gaming you are going to find this one very frustrating. It is a nice inexpensive starter machine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Browser choice

    Rated 4 out of 5 stars

    Good for the Price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She likes it, but one thing that stinks (and I believe this is true for ALL Windows PCs these days) is the way that Microsoft tries to prevent users from installing Google Chrome or other browsers. Apparently you have to disable several safety features to use anything other than the proprietary Edge Browser. But, other than that inconvenience, it's a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Daily work
    Cons mentioned:
    Gaming

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is ok. I can do basic stuff on it. I wouldn’t recommend it for gaming if that is what you are looking for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Daily work, Studies

    Rated 5 out of 5 stars

    Easy to set up and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer everything I need for my daily work and studies Lovelovelove

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited weeks to get this for my classes. When I took it out of the casing today you can best believe my jaw dropped. The whole lower half of the computer is so CHEAP I couldn’t use the mousepad without hearing this hollow clicking noise every time. I wouldn’t complain if it was in the $100s but I paid almost $300 for something that could have come out of a cereal box, and I am very upset! 95% of the effort on this laptop went into trying to look like a rose gold MacBook, and trying to shoot for getting us to pay a dollar for a dime. I am super mad and ready to return DO NOT BUY. All the reviews of slowness are also true. One click= 5 seconds of waiting EVERY TIME. And when it does finally show something, you have to wait 3-5 more seconds for the picture quality, or just the picture at all to load, AND it’s low quality at that! DO.NOT.BUY!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use my laptop regularly, this one was a decent price and does what I need for the few times I do need it!

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 3 out of 5 stars

    Little slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the keyboard, however, this processor is a Little too slow for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 5 out of 5 stars

    Streamline and pretty color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User-friendly overall. Would have preferred for the "On" button to be larger or perhaps round to make it function easier.

    I would recommend this to a friend
  • Pros mentioned:
    Giftable

    Rated 5 out of 5 stars

    Great computer for young ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her christmas gift and was so excited when she opened it.

    I would recommend this to a friend
  • Pros mentioned:
    Giftable

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my granddaughter cause she was starting college she loved it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer! At a great price! Daughter loves it!

    I would recommend this to a friend
  • Pros mentioned:
    School assignments

    Rated 5 out of 5 stars

    Perfect travel size & light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the school assignments i need it for .

    I would recommend this to a friend
  • Customer reviews from hp.com

    User rating, 1 out of 5 stars with 2 reviews on hp.com.

    See all hp.com reviews
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