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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 2.6 out of 5 stars with 5 reviews

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40%
would recommend
to a friend

Customers are saying

Customers are negative about the touch screen functionality of the ZBook 15.6" laptop. Several customers reported that the advertised touch screen feature was not working as expected. The product description was inaccurate regarding this key feature. This discrepancy has led to customer dissatisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Not a touch screen as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about this laptop when I placed the order until it arrived and I discovered it is not a touch screen as advertised.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Not TouchScreen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I found the perfect laptop for my business. I get it home and up an running and discover that it is not actually a touch screen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great PCs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PCs we bought fit our needs and were very easy to set up

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    Misled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as a touch screen but wasn’t. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ZBook for the Win

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model. Perfect for what I need. Have had it for over a year with no issues!

    I would recommend this to a friend
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