Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 106 reviews
(106 customer reviews)to a friend
Rated 5 out of 5 stars
Problem solvers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came into house respected property and woreproper safety mask. Resolved all problems very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Geek was GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek came to my house and set up my printer and fixed a few things that weren’t connected. I am so grateful for Best Buy’s service.
I would recommend this to a friendRated 5 out of 5 stars
Agent was great and set up my WiFi extension
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and professional in helping us install WiFi extension. Always happy with these guys.
I would recommend this to a friendRated 5 out of 5 stars
Network home setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed mmt Arlo security cameras and eero wifi system. They were prompt and very efficent. We are very pleased
I would recommend this to a friendRated 5 out of 5 stars
GSquad installed my new streaming device quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New streaming device complicated and the Geek Squad installed it then tested it and took me steps for proper use
I would recommend this to a friendRated 5 out of 5 stars
Excellent service, installed everything quickly an
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service, knowledgeable and solved my problems, installed everything quickly. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Returned to recalibrate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Due to a changed in my internet provider, the Geek Squad returned (at additional cost) to recalibrate my computer and printer. Pricey!
I would recommend this to a friendRated 5 out of 5 stars
Tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh did an excellent job setting up our new television setup, we are using ORBI routers, Google Home and Harmony remote
I would recommend this to a friendRated 5 out of 5 stars
Installed and tested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got an Eero system installed. They made sure the system worked properly and set up several devices
I would recommend this to a friendRated 5 out of 5 stars
GREAT TV after all said and done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony 55 in 4X tv but the first one had issues. Best Buy and Geek Squad great! Replaced it and got me up and running!
I would recommend this to a friendRated 5 out of 5 stars
Network works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resetup our network when we added more devices. As always they did a great job!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team members showed up when they were supposed to and were very professional. I will always use them for installations.
I would recommend this to a friendRated 5 out of 5 stars
Resolved Issue Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin was absolutely Awesome! He was able to resolve our internet issue quickly!
I would recommend this to a friendRated 5 out of 5 stars
Great first home service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My home theater system was not working properly, neitherwas my Harmony remote. Everything was fixed to satisfaction.
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who helped me was fantastic. I highly recommend goi f with the Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Friendly and helpful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, both service technicians were knowledgeable and explained whatever we did not understand.
I would recommend this to a friendRated 5 out of 5 stars
GS was efficient and removed unneeded cables
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent placed new modem despite a few electrical issues on our part. He went about his job logically.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer explained things to us thoroughly and also wrote things down for us.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad does a great job setting things up in my home and I’m pleased
I would recommend this to a friendRated 5 out of 5 stars
Super service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more headaches, questions, or slowdowns--these guys do it all right.
I would recommend this to a friend