Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 106 reviews
(106 customer reviews)to a friend
Rated 3 out of 5 stars
Did not correct problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very friendly but was not able to fix problem with our TV screen flashing. His solution did not correct problem. Still having same problems with it now.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was here to do a home network and the only thing that was connected was the fax machine which was not the problem.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It's always frustrating when an appointment is not up to standards. It is important that we receive feedback from our customers to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
forwhat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have jo idea what they did)) can someone send me list if things what they did
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your time or money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of my time and my money. Think twice!
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent every time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yippie, I don't need to learn tech talk I just call Geeks.
I would recommend this to a friendRated 1 out of 5 stars
did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we purchased the Eero router with a booster ($299) to improve wi-fi- unfortunately despite the Geeks best efforts (and four hours of trying) he never could get the router to talk to the app. so had to return the router. The Geek was was great and tried his best but it just did not work.
No, I would not recommend this to a friend