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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 451 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the camera quality, battery life, and ease of use of this product. Many also appreciate the screen size and speaker quality, while some find the design appealing. However, a few customers noted concerns about the weight, storage capacity, and home button functionality. Some also mentioned limitations regarding memory and 4G capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 451 reviews
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    I cant put this phone down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HTC phone. There is no comparison. It is the best phone I've ever had. No complaints at all. Blazing speeds, plenty of memory. Pictures and sound are ridiculous. I blew my friends away with the picture quality. Smokes the iPhone 5 in all areas. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Excellent Phone Camera, good everything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this phone because I wanted the camera. The phone is really good all around, but not excellent. I thought I would adjust to it, but I have had this phone a few months now and still dont use it as easily as my old HTC EVO. It changes everything I text, settings are reasonably simple to adjust, it just doesnt operate as well as other phones I have had. Take the time to go to a store that has this phone on display and make sure its what you want. I think I would have been just as happy with one of the free models. Still a great phone, battery lasts. Love that I can take pictures out of my videos. Videos do not load to internet well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best HTC phone and competes well with others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People either love or hate HTC. I have been with them a while had the Original Evo, the Evo 4g LTE and now the one. Wasnt a huge fan of the LTE but have to say that this phone is much better even than that phone. The screen and build quality are impeccable. The boom sound is impressive. Didnt think I would use Blinkfeed at all, but have to say I go to it at least 2-3 times a day now. Feeds me short bits of info from lots of things I would not normally follow and I enjoy its simplicity. Camera is great, a bit frustrating to work within the gallery at times, but still does what a phone camera should. Loyal iPhoners would be impressed with all it can do, but if you are looking to transition from iphone and you dont want to take time to relearn how to move around a phone, dont bother. You have to want a phone that does so much more if you are going to get this phone. Its easy to work with, but those that are used to the one button basic iphone use and dont want to change, I say dont bother. Stick with the iphone and be happy. If you want a phone that is fun and gives you a chance to play with a lot of features, this is great just as the galaxy line is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Phone..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great upgrade for HTC Evo/EVO 4G LTE fans that are skeptical about giving up the phone they've come to know and love. The battery life is pretty good even for us data hogs. The only deal breaker is it doesn't have a sd card slot but it's set up to Transfer from your old phone's sd card easily. It has ample memory for me because I upload most of my pics and music. Otherwise, I love it abs will hold onto it until the next upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Amazing phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just perfect for me. The when you look at the phone it is just beautiful. The screen looks just spectacular with its high pixal denisty. The BoomSound on the phone is the best sound I've ever heard from a phone. And the speed of the phone is just outstanding. It's super fast and only experienced one or two minor lags. The phone is just simply amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a not a super user so this phone is perfect for me. I can make phone calls, text, take pictures play games. Signal has been good so far. This phone is a good size for me not to small and not a brick like some of the new ones. I was able to get it on sale for $29.99 during black Friday weekend so for that price this was a steal. Beats Audio is great compared to other phone speakers I have had, so added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another HTC phone and almost didn't get it because I really didn't like the Evo I had before. Looked at several other phones in person and really liked this one. The camera is very good and I can zoom in without the photo getting fuzzy like my I Phone. The speakers on the front are great for listening to music or using a speakerphone. You don't have to put the bottom of the phone to your ear to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall. The size is just right, and the resolution of the screen is amazing. You have to try the ZOE camera features because you can do so much with it. Not only that, the BEATS sound is surprisingly good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is pretty amazing. The picture quality is argubily the best at 1080p resolution. The dual front facing pictures are top notch, no other phone right now can compete with the sound quality of this device. HTC's software that sits on top of Android 4.2.2 (I believe there is an update coming soon), and it is pretty good. No need to root the phone, unlike what most people do with their Samsung Galaxy phones. The phone has a beautiful aluminum unibody that looks sleek and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does what it's supposed to do. Few drop calls, great screen resolution, no issues using it outside the U.S. . It does what I need and does it well. There might be better phones for the more tech savvy out there, but for me, I want a phone that works when I need it (good battery life), a camera that takes good quality pics, and have the ability to have all my smart phone preferences (apps, wifi, etc.) function properly. It does them all. Best phone I've owned so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    fast,great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery lasts longer than 3d,screen is excellent,fast processer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Fantastic Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HTCOne has everything one could want in a smart phone. The battery life is much better than the competition. This phone has a super fast processor and 32 GB of storage. It's also a world phone. It's ratings on the tech sites are generally superior to all the competition (the one exception being the IPhone). Best phone out there right now...in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone Out There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone the day it came out. It replaced my HTC Evo 3d. Thought I loved my Evo 3d, until I got the HTC One. I LOVE this phone. All the pictures, texts, contacts, etc. transferred easily to my new phone. Phone was easy to use from day one, couldn't put the thing down. Battery life is great. I can listen to music from my phone at work all day long and by the time I go to bed at night, I typically still have over 50% battery life...with that kind of battery life, does it really need to be changeable? I really like the base phone has 32g of memory. I've only used up 9g after installing the same apps I had on my Evo. Does the normal person really need to have memory card support? Probably not... I'd highly recommend this phone to anyone and have done so.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    easy to use, camera functions phenomenal, heavy ph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone worked well. The battery life is typical for a smartphone. The all metal casing made the phone heavier than its counterparts. Didn't like the facebook type interface and didnt utitlize the qualities that I had in the old HTC Evo 4g, The camera was very clear and easy to use, even the panoramic. The call signal seemed to be better when using this phone vs. the Samsung Galaxy S3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been very durable. The speakers ate awesomecwhen listening to music. I'm very happ I chose this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome for on the go people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an HTC person I knew this was the phone for me. It is durable and easy to use even my 11 month old can work it. The down for me is the sound it is just average for dual front speakers they are not as great as the commercials. I love the zoodles app for my lil one. I also love the camera the absolute best of any of my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Best phone that I have purchased to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. The battery life, sound, picture, and the size. I love HTC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Excellent smart phone with superior camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this smart phone. It is an excellent smart phone with a superior camera. It is easy to navigate and compared to my last phone has a long battery life. It isn't cheap, and I would recommend getting insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very good. I've had androids before, but this one is the best. Battery life is good, call quality is good, but the camera is great. The best feature is how the camera picks shots of an event, and puts them in a 30 second video. very cool idea, and I've saved a lot of them already! Only downside is that it is quite slippery, but it looks very cool.. You may want to buy a case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very sturdy phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely satisfied with this phone. The duarability is great. I also like the music options with the phone. I travel quite a bit a enjoy the clarity of the sound.

    I would recommend this to a friend
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