Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 202 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 202 reviews
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price and fast shipping From best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worthy for the price. Very slim and neat look. Audio is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not the latest software, still a fast, great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel on this phone. Build quality is good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, HTC sense a plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great call quality, decent camera, fast web speed. This blows away my Iphone 5, after a bit of a learning curve. iTunes music is easily transferred. NFC is also a plus, if it ever really catches on here. The beats phone speakers are still just cell phone speakers, but a very big improvement. Some don't like the HTC sense addition to the android OS, but it is so easy to glance at your home page and get either the latest news or social media updates. Also if you are new to LTE, one bar LTE is better than full bars 3G, both data speeds and call quality (from my experience, no data to back that up). Do be careful when choosing a case and plan to use the tv remote. The infrared port is part of the power button, if this is covered it doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has everything I need and was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with a fantastic battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a dollar so the price was just right. It was an upgrade from my Pantech Burst which practically lived on the charger. The phone came loaded with the most popular apps, that was nice. The only thing I have had issues with is deleting double apps. With the lack of expandable storage that does concern me. Photos are good, with the built-in option to upload photos to the cloud (helps with the storage issues). Over all I do enjoy this phone. Oh, the battery is superb. I am on the phone all day, at the end of the day I still have an average of 25% life remaining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced an iPhone 4 and I didn't think I would like the Android, but it is way better than iOS. The 32Gb memory is great too. Screen is a nice size and images are clear. The camera isn't the best, but it is good enough for a phone camera. Front camera pics are fairly grainy..Sound is clear, for both calls and music....but, just because it says it is Beats Audio, don't expect those little speakers to be like the $200 pill...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic, but Some Awesome Features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step down from the Galaxy it compares with. Sure, the M8 might give the new Galaxy a run for its money, but the M7 falls short of the Galaxy it was competing with. Amazing Beats sound quality, lots of camera features, easy to customize. It's quicker and smarter than the iPhone 5 I was using. My biggest complaints is the miniUSB being on the bottom, the unlock button being on the left hand top corner, and the way photos are organized into folders. Accessing things in Settings is awkward the way its laid out. But, very pretty, very easy to use, very light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HTC ONE ON ONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HTC devices for several years now. I had the HTC Evo and the HTC Evo 3d not the HTC One. The device and I are made for each other. I absolutely love the styles, as well as the phone being very user friendly. The only feature I HATE is the defaulted home locked screen. Urrrghh. I WANT TO CREATE MY OWN HOME SCREEN. Everything else I love.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the hype about how far Droids have come, I switched over from an iPhone. The price was what enticed me, but the iPhone beats it, hands down, in nearly every other aspect: superior photo quality, better-performing apps, and I miss the Do Not Disturb feature and Siri. The blue model of the HTC One wins on looks, though, and the huge price difference for 32 gigs of memory was a major deciding factor for me in making the change. For the money, and if you've never used an iPhone, you won't be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sounds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first phone I have actually "bought". Usually get the free ones.Bought this for $50 cause I used to have the HTC Desire and really liked it and this was the newer version.The resolution on this phone is awsome ,1080p, and the " beats' audio is great for listening to songs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is good for someone who isn't into all the technology but still wants a good phone, has lots of room for pics and other things, easy enough to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone to replace my Galaxy 1. I use the phone on conference calls when I work from home so I chose this phone because of the dual speakers and thought it would make the calls sound better. It does work great for the conference calls but also I find myself listening to music on it because the sound is good enough to do that which my old Galaxy wasn't. I sat side by side with my son who has the iPhone 5S and even he admitted mine sounded better. My pictures look great also, especially low light ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    all in all i like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's mostly small things that urk my nerve. Such as it's not nearly as user friendly as the iphone. I've had this phone on black Friday and still have yet to get used to some things. Picture and Sound quality are absolutely top notch. Even the front facing camera is pretty good. No major complaints other than the seven lock screens plus facial recognition that I've managed to put on my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't really like the UI as much as my iPhone. Played around with it and didn't work for me. Gave it to my wife.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The camera is great - takes pics in front or main

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blue HTC One (M7). It is lightweight and durable. It has been dropped accidentally and did not break.. I had purchased a Samsung S4 and it didn't work (hardware issue). This phone works great. Camera is awesome, battery stays charged for about 24 hours, and this was an issue with a previous HTC. The company has improved the HTC. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Batter life is longer than I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for a better phone! The camera is the best, and the zoe feature is amazing. With the powersave option, the battery will last for 2 days. Even without it on, It will last for over a day. I am extremely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HTC One M7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything you need. Fast and plenty of space with 32gb. Saved lots of cash as this phone was only 299 total to own. Works great my first real Android phone after years with apple. The phone is all metal and has great speakers for music that face you instead of facing down. The screen is 4.7 so plenty big for movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    over all a very good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What caught my attention right away was the way it look. It feels very good in your hand. When you hold it you can feel your holding a premium phone. Its very fast though not as fast as the recently released phones but overall a very good phone. The only bad things I would say are the bad purple pics in low light that everyone complaints about

    I would recommend this to a friend
Sponsored