Customer Ratings & Reviews
- Model:
- KIW-L24
- SKU:
- 5217601
to a friend
Customers are saying
Customers frequently mention the Honor 5X's reasonable price, great camera, and long battery life as positive aspects. They appreciate the convenience of dual SIM cards, its user-friendly interface, and the fact that it is unlocked for global use. However, some users have concerns about occasional lags, overheating issues, its large size, outdated software, and overall performance.
This summary was generated by AI based on customer reviews.
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is useful for the users who use less app . I haven't see any hang issues . Display is good. Phone speaker is good .Finger print authentication is good.I could see minor app response time . Other than that the phone has lot of good features .
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello, thanks for your great review! Along with the good fingerprint authentication the Honor 5X is equipped with a 3,000 mAh battery and an octa-core processor! Thanks for shopping Huawei! (SP)
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone for my nine year old son. I was looking for something durable with enough memory to download his games. He absolutely loved it and it's turned out to be a great phone. I highly recommend given the price and features and would purchase again. Thank you to the helpful salesman at Best Buy for recommending this phone.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hi, we're happy to hear your son loves his new Huawei Honor 5X smartphone! The Honor 5X is designed with a sleek, robust housing crafted from diamond-polished aluminum alloy, normally reserved for aircraft. Perfect for streaming videos, sharing music, and gaming, the Honor 5X has a battery life that lasts 1.46 days with moderate use and over a day with heavy use. Thank you for the great review! (NS)
- Pros mentioned:Camera
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone cheap price.camera is awesome, look like Samsung.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the 5 Stars, Timothy22! We're happy to hear that you are loving your Honor 5X. It's also pretty cool to hear that you are loving the 13MP Camera. With the wide F2.0 aperture and the 28mm lens, the 5X has the ability to capture great moments. We hope you continue to take some great pictures. (DM)
- Pros mentioned:Price
A gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A high quality phone in a real good price. Very good product
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for your review! We are ebullient to hear that you consider the Honor 5x a very good product! (SP)
Quality phone , no case good for glass , broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone , finishing touch was great . Updates its self But to sell something that breaks so easy Makes it disappointed No case found for full protection Thought I'd have it a yr . Lasted a month That's now 30 phones broke in 2 yes
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello, we're sorry to hear about your experience with the Huawei Honor 5X. The Honor 5X is one of our most popular smartphone for under $200. It is designed with a sleek, robust housing crafted from diamond-polished aluminum alloy, normally reserved for aircraft. We always recommend purchasing a protective case for the device to avoid accidental bends, drops, and scratches. To avoid cracks or bends, it's best to keep the device in a front pocket. We appreciate the feedback. (NS)
- Pros mentioned:Price
great choice for good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its awesome.works perfectly well.good price for a good phone
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Great to hear! Thanks for the great feedback, Samsan. (DM)
- Pros mentioned:Price
Great cell for that price!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great cellphone for $200.00 dollars I like it!!
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .The Honor 5X smartphone is one of our most popular devices for under $200. Featuring a second-generation FPC rim-free touch fingerprint sensor offers better performance, greater accuracy, and a 0.5-second unlocking time. Thanks for shopping Huawei Honor! (NS)
Nice phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery, very clear screen, and very easy to use.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thanks for the comments! It's got a 5.5-inch 1080p display that looks and feels great in the hand. Dual-SIM capable, snapdragon 616 processor, and extremely fast fingerprint technology. We're sure you will continue to enjoy your Honor 5x (CB)
Very Good one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A mobile with dual 4G SIM, which is the best out of honor. A well recommended one those who look to have dual standby/active. Very solid built, good camera, explandable storage + 2 sim slots (not hybrid slots so need not to sacrifice space for sim/mem card). Good battery life, lasts about 40 hrs a charge with fair usage.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thanks for sharing! The Honor 5X is the first Honor metallic phone to feature three different card slots: nano-SIM, micro-SIM, and microSD. This offers improved compatibility over dual nano-SIM solutions. (Full SIM compatibility: A 4G SIM card can be inserted into either of the SIM card slots.) Enjoy a battery life that lasts 1.46 days with moderate use and over a day with heavy use. (NS)
- Pros mentioned:Battery life
Solid Phone for more than average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has a solid build with great battery life.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thanks for the great feedback, HoosierMadman. We're happy to hear that you are enjoying your 5X. With the 3000 mAh battery and SmartPower 3.0, you can enjoy your 5X all day with out issue. The SmartPower 3.0 technology has an eight-point power saving plan to reduce power consumption by 30 percent. (DM)
- Pros mentioned:Price
Good cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good cell phone for the price paid, is easy to use
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the feedback, 1974. With the 13MP Camera, Snapdragon Octa-Core CPU along with Marshmallow OS, we think that the 5X can't be beat. We are happy to hear that you are enjoying your 5X and hope you continue to have a great experience with it in the years to come. (DM)
- Cons mentioned:Performance
A little disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After researching this phone and seeing such rave reviews, it does not live up to the expectation. Even after transferring apps to the SD card, it is extremely laggy and freezes.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .We are sorry to hear that you are experiencing difficulties with your Honor 5x. In order to resolve your lag and freezing issues we suggest you try a factory reset by holding down the volume button and the power button simultaneously. Please be advised that this will erase your data. If your problems still persist, please call our Honor support number at 1-844-524-6667. (SP)
An awesome phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has turned out to be a beautiful phone that exceeded my expectations. Just recently upgraded to Android Marshmallow. I replaced an iPhone 4s with this phone and added a 128gb memory card. I get basically the same functionality (as far as I am concerned) as an iPhone at a fraction of the price. Very happy.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the terrific feedback, Bill. We are very happy hearing that we were able to exceed your expectations. Our goal was to make the 5X the best value all around, and hearing that type of praise is fantastic. Thank you again for the review, Bill. (DM)
- Cons mentioned:Overheating
Great in the beginning, now its struggling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone after 6 month starts overheating alot even with normal use of facebook or instagram, apps have to be closed constantly to prevetn from freezing
No, I would not recommend this to a friend Great phone - no so much for warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself is great quality - love fingerprint scanner and size of the phone. You cant set up all your emails on the phone though - and you cant get help through your warranty when that happens.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thanks for the review, The fingerprint scanner on the Honor 5x is one of its many excellent features it has to offer. We're sorry you are having trouble setting up emails and we'd love to help where we can. Feel free to send us a DM on Facebook or Twitter and we would be happy to assist. [sv]
Great budget phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was slightly concerned about this phone but after using it for a week I can say it's probably the best budget smartphone. Camera is probably not the great feature of the phone. But overall nice phone.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thanks for your feedback. We are happy to hear that you consider the Honor 5x a great value. We will forward your concerns regarding the camera to our development team as we are always looking for ways to improve our products. (SP)
Great budget phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get past the internals and just enjoy this phone for its looks and day to day streaming it's quite a deal. The fingerprint scanner is this phones best little trick.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .We are so glad to hear that you are happy with your purchase, NexusCrow. Thank you for shopping Honor!
Good phone for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Honor 5x is a decent phone for the price. If you can look past the EMUI and 2GB or RAM the phone is perfect for the selling price. I would recommend switching the launcher to the Google Now launcher, but I am more partial to a stock Android experience. I do have issues with SMS messages, they appear to work when only when the phone decides . Also, the hold button while on a call is in the most inconvenient place possible. If you can afford to spend the extra cash on a higher end phone, but if this is the price point you are working with. The phone it great.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for your review on the Huawei Honor 5X! Enjoy high-performance, low-power through SnapdragonTM big.LITTLE octa-core processor manufactured using 28 nm technology. Ability to run 3D games seamlessly with PC-grade GPU. Integrated SmartPower 3.0 technology with eight-point power saving plan to reduce power consumption by 30 percent. Long lasting battery life that runs 1.46 days with moderate use and over a day with heavy `use. For under $200, this is one of our most popular devices on the market. We appreciate the feedback! (NS)
Too Smart For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone but returned it the first week. It was too smart for me. I couldn't figure out how to operate many of the options and it has a lot of them. Traded it for the Moto G4.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Tb0128, while we appreciate the 4 stars, we are sorry to hear that you know longer have your 5X. Hopefully we can win back your patronage in the future. (DM)
Love this phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really great phone, people think it's costs more then it is. Beautiful phone, nice specs. The GPS kind of sucks and there is no gyroscope but for the price, it's a well made phone.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the feedback, Jesse3065. We believe that for the price, the 5X is one of the best options around, reading your review lets us know that our customers fell the same ways too. We appreciate your review, and hope that you continue to enjoy your 5X. (DM)