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Huawei - Mate 10 Pro 4G LTE with 128GB Memory Cell Phone (Unlocked) - Titanium Gray-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 94 reviews

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  • Rating: 5 out of 5 stars

    Exceeded my expectations

    Posted
    1jsipr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ok, so let me start off by saying that I'm the go to person for new tech in the family, being that I'm a huge tech fanatic. Most of my local San Bernardino BestBuy mobile reps know me aready, since I'm there for every new flagship releases. Prior to my purchase of the M10P (Mate 10 Pro) I did a lot of research about the phone online and watched several YouTube reviews on it. I had a very good idea of what I was getting myself into, that being said, this phone has met and exceeded most if not all of my expectations. Design: 10/10 The phone has a gorgeous dare I say sexy, all glass design with a very beautiful 6" AMOLED by Samsung display. Colors when held side by side to my wifes Note 8 seem almost identical and she set hers to FHD+ so when the same game or pic is held up side by side we could barely tell any difference. Though the all glass design was slightly slippery, the phone felt very nice in my hands without a case like the smaller Samsung S8 but not as slippery as the One Plus 5T or the ceramic body on the Essential Phone. For those of you who want to protect your investment, Huawei did include a transparent case that feels nice but steals away from the beauty of my Titanium Gray variant. Perfromance: 9/10 The kirin 970 that this phone has, moves very very nice and even though I do perfer upgradable memory, the 128gb of storage that this phone has stock, will more than suffice throughout the life of my phone. I am a heavy gamer and multitasker when I use my phones meaning I will rotate between Monster Legends, Shadow of War, YouTube, Facebook, Instagram, surfing the web and messaging my wife all in a matter of minutes with absolutely no lag or stutter while switching between or opperating those apps. This phone is a performance beast my 9/10 is because only the OP5T (8/128gb varient) has been able to handle all of these tasks faster. Battery:10/10 WHOA is this a battery workhorse. ALL phone companies should take a second to sit back and learn from this phone. 8+ hours of on screen gaming time in a continuous gaming session, currently 4hrs36min of on screen time at 15hrs since last full charge with 40% battery left. Huawei has there own Fast charging system that gives me a 50% battery boost in 30 min and a full charge from 0% in just over an hour. Yup love this battery and my wife now hates her quick charge on her Note 8(she just laughed when I read this to her). Overall user experience: 9/10 If your still here then thank you for taking the time to read my review. I personally love this phone and have decided to make it my new daily driver. I have been a Samung fan for many years and still love a lot about their products. The new Pixel line has also won a lot of respect from me because they are so new and get alot of things right, especially the cameras. Hands down Pixel 2 has the best camera, but.... my use of the M10P has won me over and shown me that for what I spent on this phone, I definitely got my moneys worth with absolutely no regrets. A few things to mention... The software takes some getting use to and it is fully customizable but unlike touchwiz the phone does not suffer in performance. BUY a USB type C to HDMI adapter and try out the desktop function/screen mirror mode as I love this feature and have already made use of it. The feature is very simular to Samsungs but withouth the expensive DEX add-on. My saddest loss on switching to this phone as my daily driver is no FR(facial recognition) like Samsung or the super fast and accurate FR on my OP5T (FR you will be sorely missed). HUAWEI if you're reading this PLEASE send us a much appreciated facial recognition update lol :P Follow me on Twitter @1jsipr

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the Upgrade

    Posted
    CorruptSS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Coming from a Mate 9, This device is worth every penny! Storage: No need for a microSD with 106gb to the user out of the 128gb the phone comes with. Memory is fast and speedy! Fluidity: No matter how many apps i have open, i can not slow this phone down. The 6gb ram makes this phone FLY. I have napchat, Kik, Spotify, Instagram, Metal for FB/Twitter, and more open and multitasking is a breeze. Screen: This has to be the best display i have ever used. The OLED is very bright, color accurate, and deep rich blacks. I compared it to the Pixel 2 XL ( with both vivid and boosted modes, and the display triumphs over the 2 XL. Battery: I thought the Mate 9 was insane, This one is even better. With Launch control for apps, You can control what apps run at initial startup, second launch ( delayed startup ) and which run in the background. The battery is long lasting and keeps going. Ive gone 3 days without a charge and easilyy 9 hours of Screen on time. Design: The glass design worried me at first, but is very durable and smooth. The small frame and big screen is a great combination. I came from the mate 9 so i did have to adjust. Get a nice case that shows off that gorgeous color and design. Camera: Sharp, Clear and gorgeous! This camera being an upgrade from the Lieca lens ( new model ) from the mate 9, this new one is even better. Low light is still great and the natural lighting is so clear, it looks like a DSLR in auto mode took it. Software: People keep complaining its outdated. Sorry, its a UI that works And gets improved, unlike other manufactures that feel the need to change it everytime there is an update. Make something beautoful and build upon it. With android 8.0 on board, its nowehere near outdated. EMUI 8 is a improvement with less intrusion on the systems resources by far. Sound: Clear but needs a bit more volume. Only thing you CAN NOT control is the Ringtone seperate from the notification tone. Connectivity:I am currently using it on T-mobile, and my connectivity is almost 2x stronger than previous phones. I have pulled 30+mbps on this phone where as no other phone before could during the day. I did stick a few different sim cards in to test connectivity, well descuss that on another forum. Charging: Even though it has proprietaty Supercharge, There are cables that do support it and are 2x the length of the included one. i did have to use amazon, but found one. You use the OEM brick, which amazon also sells. Search this on amazon: TITACUTE0070 NOTE: There is a ful lscreen mode which utilizes the entire display, though apps are being generated to support it overtime. Overall: I would highly recommend this phone. ITs capability, speed, reliability, and smoothness both physically and software side make it the best option i have had.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I like Huawei phones but not their customer servic

    Posted
    Chevyt1963
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my second Huawei phone. I still own and love the Huawei Mate 9, it was and is the best cell phone I have ever owned. The UI is the main reason why I love the Mate 9 . After owning several iPhones and a Samsung Note3 I can clearly say without hesitation that Huawei's UI really makes phone operation easy and fun. It's because of my great experience with the Mate 9 that I could not wait until it broke before I purchased the Mate 10 pro. I like it's functionality it only bests the Mate 9 IMO in two areas an increase in RAM from 4 to 6 gbs and a new kiron micro processor that uses AI . Some might say that image quality is better but I have not seen a significant improvement there. What I do see is a continuation of their great MUI. "If it's not broke don't fix it" proves to be the maxim that Huawei utilizes when developing new tech and sustaiining profitability. From my POV it appears to work for them #2 in the world even with trade restrictions. With that said, Huawei does have an area that requires serious attention if they want more of my dollars. I am not pleased with their customer service department. Since I purchased the phone and was exceptionally pleased I thought I would also purchase their watch. I am fully aware that a watch is not a phone, however customer service is still customer service and that should be the same whether a person calls them for their watch or their phone. My customer service experience was poor (I'll leave it at that). Nonetheless, their phone's ease of operation and overall performance has out weighed my negative customer service experience and all and all, I couldn't be happier with my phones. I'm not clear on why our government took the stand they did against them. Since we live in an open commerce and tech world one would think competition from Huawei would be considered fair play. It appears to me that Huawei has raised the cell phone quality game up to a level that the other cell phone manufacturers are not ready or are able to match and someone with power cried foul. Huawei has offered the consumer a great phone at a great price. I can afford a $1000 phone but "I'm just not gonna buy one" because it's stupid. One drop and that $1,000 phone is toast. I say that to say this, our delusional phone manufacturers and service providers can and should learn from Huawei and wake up! The consumer is who purchases your phones and your service contracts so show a little empathy before pricing your services and phones outside of the average purchaser's pocket would go a long way to harmonize this hyper inflated cell phone market. Thank you in advance from someone who will purchase any and everything else until you do. .

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's good, but nothing more.

    Posted
    Rayy
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me start off by saying I'm a huge huawei fan, owning the likes of the beautiful Nexus 6P, Honor 8, and the Mate 9. All of the previously listed phones were outstanding and carried by a very reasonable price, however it seems the Mate 10 Pro doesn't follow suit. I'm just gonna run through a quick few points that led me to my conclusion. Let's start with the hardware, it's simply a gorgeous phone no getting around that. The internals are plenty powerful and I won't bore you with a spec sheet, the 'AI' chip really is a fun tidbit. One of the single biggest upgrades we saw with the Mate 10 Pro was the screen; far better than the one equipped to the Mate 9. Apart from those two things, not much changes from its predocessor. The Good -Beauty and Beast (fast and pretty) -Screen is Vibrant -Big battery -insanely fast charging -Great stereo speaker set up -Case and pre-installed screen cover -unique amidst boring iPhones and galaxies -Camera is on par with other flagships -Fingerprint scanner is insanely fast The Bad -SOFTWARE (hugely out dated, very little changes from my now 3 year old Honor 8 which was Half of the price at 400$) -No headphone jack (some people hate that) -Huawei super charging is proprietary and needs a Huawei branded charger -Cases and other accessories are almost non existent Other thoughts My personal model came with an imperfection in the paint on the back panel which is a little unfortunate. Sadly it's difficult to make out the details due to the fact that best buy restricts the size of the image and it had to be compressed. All in all, I think the phone is really very good, what stops this phone from being great is the price 800$ is far too much; what stops this phone from being truly amazing is the software. So perhaps if a good sale comes along which almost surely will, only then would I recommend it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Near perfect

    Posted
    psyclopps
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been switching phones a lot lately. A few months ago I had a iPhone X which was great but I couldn't get past the small size and closed ecosystem. I then switched back to Android with the LG V30 which I loved for the most part but I craved better cameras and a more polished experience. I have been back and forth on the Pixel XL 2, S9+ and the Mate 10. After playing with all of them I finally decided on the Mate 10. I had some prior Huawei experience with a old P10 I used to own and I loved the cameras tuned by Leica. The Mate 10 does not disappoint here. A 20 megapixel black and white sensor image with this phone will blow your mind. The NPU is not just a gimmic but it does a great job of tuning your photo settings when you are in auto mode. For more control the manual mode is perfect. The design of the phone is top notch and I could only compare it to the S9 series for pure amazing looks. It is an head turner, especially if you get a blue or gray model. The comfort of the device is perfect. It comes with a pre-installed screen protector and a included gel case to keep your phone looking great. The included charger will charge faster than almost any device out there. Charging a 4000 mah battery 10% in a few minutes is amazing! But... this is important since there is no wireless charging. That is the only reason I took a point away here, if it weren't for this issue it would be a perfect phone. The speakers are great... clear, loud and in stereo. I found it pretty much on par with the S9 but not quite as loud. The screen quality is not the best in the market but it is way better than my iPhone X and LG V30 in my opinion, it is miles ahead of the Pixel 2 XL. The EMUI Interface is hit or miss depending on the person. Paired with Android 8.0 I personally love it. It is fast, fluid, appealing and easy to get rid of any preinstalled apps you don't want. I have been using this device with T-Mobile and am getting about 100 mbps via LTE here is Seattle. It is not capable of the 600 mhz connections so in the more rural areas I expect some dead zones. voLTE is supported. Go buy this phone, especially if you can get it at a price drop!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    One of the best Chinese phones you can buy

    Posted
    doremon0710
    • My Best Buy® Elite MemberElite Member

    This phone deserves more reputation than what it has right now. The phone excels in almost every single category that one may consider when buying a phone. Pro: 1. Build quality: metal and glass--> top notch quality. The blue accent color is beautiful to look at. 2. Screen: full HD Oled display is gorgeous to look at. Screen sharpness should be fine for 99% users out there. The screen is bright for outdoor use and colorful for indoor use. 3. Battery: 6 to 7 hours of screen on time, longest battery life in any phone you can buy right now. You can also charge this thing really fast (less than 1.5 hours) 4. Performance: no lag, no hiccup...The phone is really fast even in 2018. This should last for most users from now up to the next 2-3 years 5. Camera: dual camera does the job fine. This phone' camera will not disappoint most users. Con 1. Software: software is a miss and hit on this phone. It does provide a lot of good features. However, the phone 's software UI may look confusing for newbies Overall, I recommend this beauty to most people who are buying new phones.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone and camera with long lasting battery.

    Posted
    RobP
    • My Best Buy® Elite MemberElite Member

    This phone is a very good looking phone and has a a very vivid and clear display. Not too wide so it sits well in your hand. Fingerprint sensor is very fast. When you view HDR videos it is like watching a 4K HDR TV in your hand. My photographer friend was impressed with the camera functions. He said Iphone camera is junk compared to this one. It comes with a thin protective clear cover and there is a protective film on the glass also. The 128GB storage is plenty for anything I need so not having a microSD slot does not bother me. The 6GB ram and processor are very fast and open everything very quick. Even the interface works well and is designed to extend battery life. The battery last longer than any phone I've seen. I was using phone almost all day and still had 40% left at the end of the day. Pros: Everything about the phone. Cons: Government is afraid of Huawei links to Chinese government. If I needed a secure work phone, maybe it wouldn't be the best option.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A worthy flagship

    Posted
    Shrey
    • My Best Buy® MemberMember

    I have been using this phone just over a week and overall it is a superb phone. Pros: - Superb battery life. It easily lasts me a day and half before needing to be charged and this is with Wi-Fi and mobile data on the whole time except at night. And the phone takes just about 1.5 hrs to charge from 0-100. It is very impressive given it has a 4000 mAh battery. - The performance is at par with other flagships and it doesn't seem to stutter or lag yet. - Camera is great. It has a few drawbacks but very happy with the overall performance. I love the pro mode as well as the monochrome mode. The black and white pictures are great all thanks to the monochrome sensor. - The display is good as well. It get super dim in the night and is bright enough to be read in direct sunlight. Cons (Are mostly s/w related and I really hope Huawei improves this over time) - EMUI 8.0 is not perfect yet. I like the few features it adds to the Oreo 8.0 but I it has room for improvment. I am not the fan of the EMUI icons. Also, the app that you are currently using comes as a battery exhausting app. - Camera is great but it is a hit and miss. Taking same picture multiple times is a good way to get desired result. HDR mode can be improved (especially when compared to Pixel's HDR+ mode). The details in the shadows for pixel are better. Night shots at times could be darker compared to other flagships like Note 8 and Pixel 2. But overall the camera is good as you can switch to pro mode for better pictures

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for travelers and expats

    Posted
    GeoE

    I finally got my Mate 10 pro today. Living in China I have been able to play around with one there, so I already had a good idea of what to expect. The number one reason I chose this phone was the translation app from Microsoft works with the AI chip to produce incredibly fast and accurate translations. Being a resident of China, I have to operate behind the great firewall, and the internet really is awful. This app functions offline so its perfect for my needs. As a teacher and regular public speaker, I can plug this bad boy into a multimedia system there and use my VPN to bypass the firewall. This way I can show Youtube in a country where Youtube is banned. The Camera is amazing. Its pretty much top notch grade A. I have not tested the video for quality or stabilization so an incomplete on video. The phone looks and feels incredible. Its fast and has no lag whatsoever. No question, this is a device that's in competition with the best of the best. So far no regrets!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great device Beats Apple Similars

    Posted
    Puki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You don't need a cloud to download photos. Great resolution and minimal lag time when shooting a subject. As far as texture goes; it is very slippery, so buy a protective case for it, to avoid dropping it. I really like the metallic gray color, because it looks very conservative/professional???? Prior to this phone I used an Apple 6+ and I had the most difficult time downloading photos. They have to go to a cloud and then you transfer them to wherever you want. With this phone, you just connect your phone to your desktop, and you immediately see the icon to download the photos. Of course, you must first add the softwarre to your desktop, but nothing mind boggling like Apples. The phone also has a very large memory, and if you are traveling, you can always take photos with this phone and download when home. I couldn't find a port to use ear buds... that was the only thing I am still looking for. The resason I purchased this phone was because I saw the photos it took; one of my cousins has the phone, and so I'm very happy with the results.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic experience!

    Posted
    Vlad
    • My Best Buy® Elite MemberElite Member

    Crazy battery life, fantastic camera, crystal clear phone calls, blazing fast device! However, I have the following issues with it: - I can't configure my business e-mail on it at all (Outlook Exchange) using its native e-mail app. I can configure it just fine but only if I use 3rd party providers/apps (Yahoo! and Gmail e-mail addresses work just fine with Mate 10 Pro's native e-mail app). - T-Mobile's Visual Voicemail app won't work on this otherwise beautiful device at all. I tried it again and again and again and no success (it installs but it's not working) - The Uber app doesn't exactly work: it opens up, I can see that main screen with the map on the background but there's no search bar / search field at the top of the screen where to put the street address in. Does anybody else has these kind of issues?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    iPhone convert

    Posted
    PapaBee
    • My Best Buy® Elite MemberElite Member

    I’ve been using Apple products for a decade. I finally decided to try something fun and new. I’m quite pleased with the change. The phone feels great in hand, responsive, etc. I was really pleased it came with a nice case and screen protector factory installed. I was so used to Apple I had ordered both when I did the phone so now I have spares. Understanding Android is a change but no trouble as of yet. Picked a nicer theme (the default is drab) and installed all my apps from my iPhone. Again no trouble and Android Auto is as good as car play as far as I can see. USBC is nice, water resistance, huge battery. Only down side to Samsung is wireless charging (maybe only GSM) or to Pixel is instant updates. Very pleased thus far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Faster phone, Great AI Camera, Long Life Battery

    Posted
    QiaQ

    My wife converted her iPhone 5S to iPhone X, but I converted my iPhone 5S to Mate 10 Pro and got my Mate 10 Pro on Feb. We both had used our iPhone 5S for more than four years. I like my Mate 10 Pro. It is a little faster than my wife's iPhone X for WeChat, Yahoo finance, web search and other APPs. I am not gamer, so I do not know if Mate 10 Pro is faster than iPhone X for playing game. I like Mate 10 Pro's AI camera and it also has more functions such as timer and professional option. My Mate 10 Pro missed Scan function for contact to scan business cards into my contacts and Scan APP I found from the main search missed translator and other functions which shows in Tips APP. I do not know what is wrong. I will call Huawei for these issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent phone

    Posted
    hdpower
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've only had the phone for a short time but so far so good. I was a little concerned about all this NSA/ FBI talk about the phone being a security risk. I think Facebook and Google gather more information than Huawei at this point. I'm not worried at all using this phone...I believe all phones track you to an extent. Anyway, back to the actual phone. Battery life has been amazing so far...two days on the same charge. I am not a power user by any extent, but use my phone for mainly texting, calls, music and light gaming. I am impressed with the screen quality as well as the speed of the processor in it. I wish that it came with an SD card slot...but 128 GB should be fine for what I use it for. Great phone....will post an update if anything changes !

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful and Blazing fast!

    Posted
    RichLok
    • My Best Buy® MemberMember

    Ok I'll try to make it short. Easily a 5 star phone but I can't do Wifi calling as a T-Mo customer. Their EMUI skin needs better tweaking. With every high-end Android device I've used, I've been able to turn off all notifications on the lock screen. I can with the Mate 10 Pro BUT it needs to be done at the App notification level which is very tedious. Lock screen wallpaper setting is a pain too. A few refinements and we're good! Pros: Insanely Fast, Great Camera, Awesome battery life and beautiful display! Love the design too! Currently running on Android 8.0 in hopes to get 8.1 soon. Cons: As a T-Mo customer, no Wifi calling and the EMUI skin needs some refinement.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerhouse phone, great camera, flagship specs.

    Posted
    nickdagriff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After my first week I really have no complaints. My Mate 10 Pro is an amazing device even for a power user like myself. The camera takes amazing shots, even in low light, it has plenty of storage for apps, movies, music, whatever. The 6gb of RAM and the Kirin 970 SoC make sure everything runs smooth as silk, the display is beautiful, the fingerprint sensor is lightning fast, and for a phone with glass on the front and back, it's surprisingly tough. The phone itself looks and feels like it's of the highest quality. The included Huawei Super Charger charges the phone unbelievably fast, although the 4000 mAh battery makes it through the whole day. Great phone, I can't imagine any reason to be disappointed with this device.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good upgrade from Huwaei Mate 9

    Posted
    AKK1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this phone to replace a mate 9 who I love and have been using for over a year but it was not waterproof, and the screen cracked. the mate 10 is a very powerful Android phone, and a very responsive UI. they also come with a clear soft case out of the box and a decent headphones (USB type C instead of a regular headphone jack). the camera on this thing is amazing, and it beats my wifes Samsung Galaxy S9 and her previous google pixel by far. fingerprint sensor is very fast and responsive and the screen also has an extra screen protector that would spare you buying an after market one. The only thing thats missing on this phone is the wireless charging but its not a deal breaker for me since it charges 80% in about 18 minutes (tested).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply amazing!

    Posted
    Amdy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had all major phone brands and OS's and the most important thing to me is camera quality. I spent many years on Windows Phone mainly the Lumia series. This camera is amazing! I had been using my Lumia 950 as my camera and this finally surpasses it. The battery life is mind blowing. I can easily get through two days. The Kirin 970 and 6GB of RAM makes this thing zip through anything and everything. The screen is beautiful you can't even tell it's not quad HD or 4k. The one thing I have against this phone is the lack of headphone jack. It was nice of them to include a clear case and a preinstalled screen protector. Definitely worth the buy!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing camera

    Posted
    random138
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I upgraded to the mate 10 pro from the mate 9. There isn't much of a noticeable difference in processing speeds to me as both are very fast when browsing and using apps. The main difference is the camera. The mate 9 camera was great but the 10 is amazing. There is no expandable memory on the mate 10 which is disappointing but it has 128 gb of internal memory. I am a heavy phone user, lots of apps and lots of photos (about 7k) and I'm barely at 50 gb. Overall it's a good phone, if I were upgrading from a lower priced phone it would be a good idea however I don't think the price point was worth it to go from the mate 9 which was more than adequate and still holds its weight today.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great flagship phone!

    Posted
    Starion67

    Forget Samsung, Apple and, their overpriced phones! The Huawei Mate 10 pro has best in class battery life, top notch camera, beautiful to look at, great built quality, and it is blazing fast with the Kirin 970 octa-core processor. Buy it unlocked and avoid all the stuff the carriers put on phones. I have had the phone for almost a week and I love it! I am still discovering all the features. On a sad note, it doesn't seem to work well with the Nova Launcher but just a minor gripe!

    I would recommend this to a friend