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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.1 out of 5 stars with 24 reviews

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79%
would recommend
to a friend

Customers are saying

Customers praise the Refurbished Google Nexus 6P 4G with 64GB Memory Cell Phone (Unlocked) for its impressive camera capabilities and fast performance. The camera is described as "amazing" and users appreciate how quickly the phone responds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Has it's pros and cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone to try the project fi network. I love being able to use my phone abroad with no extra fees. I used iPhones from 2010-2017 and I'm not the most tech savvy person. It took me a while to get things set up on this phone, and some things I just gave up on. The battery life is terrible compared to even my 3 year old iPhone. Even immediately after purchase I couldn't get through an entire day without charging. That's probably my biggest complaint. Also freezes more and runs more slowly than I would expect. Probably going to be moving on from this thing soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great hardware but not up to iOS standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece of hardware, but the Android operating system, even directly from Google, is still below Apple's standard. In my opinion, this is down to the play store and developing apps that will work across many devices. In the end the phone froze on several occasions where it shouldn't have done so. Even performing simple multitasking will make the phone choke. I returned mine and went back to iOS.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We are sorry to hear to hear that, VeloPike. We take our customer feedback very seriously and we will be sure to relay this information to our team as we are always on the lookout for new ways to improve upon our products. HuaweiCustomerCare

  • Cons mentioned:
    Microphone

    Rated 3 out of 5 stars

    Great phone BUT Beware of Microphone Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, in my opinion, the best Android phone available today. I'd give it five stars, if it worked. Unfortunately, the earlier stock (which, I'm guessing, created this stock of refurbs) had a flaw with the noise canceling microphone which causes listeners at the other end to hear your voice dropping in and out- you can find this easily on Google. If you get one without the flaw, it's a fantastic deal. I had to return mine, now I purchased another to try again. Until I know it's corrected, I can't recommend it.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your feedback, Turbo. We will be forwarding this to our product team as we are always looking for ways to improve. (DM) HuaweiCustomerCare

  • Rated 3 out of 5 stars

    Loved the phone but had issues with speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone, but problem with speaker. The phone looks good. It is fast, fits well in my hand. My phone updates are fast .. My real issue was the speaker when making and receiving calls. The calls were echoing and noisy. We determined there was a problem with the phone. I returned it and purchased another. Now I am in love with my replacement phone.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We see that you've purchased a replacement Nexus 6P in place of your original Nexus 6P which had audio problems. We are truly sorry to hear that you've encountered difficulties with the speakers and we would like to give you a list of steps you can take to resolve audio issues with your Nexus 6P if you experience any in the future: Ensure that you are in an area with good network reception when making a call.
       In addition, avoid making calls in noisy environments.
       If you are using hand-held mode, try adjusting the position of the phone in your hand.
       In hand-held mode, the audio source should be no more than 10 cm away from the microphone.
       Aligning the receiver with your ear can help to increase the call volume.
       You can turn up the call volume during a call using the volume up button.
       Do not cover the microphone (normally on the bottom of the phone) with your fingers or other objects.
      We thank you for shopping Huawei. (SP) HuaweiCustomerCare