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Rating 4.3 out of 5 stars with 37 reviews
LaClikaPodcast Posted
Great way to get around town and now work. It was easy to assemble and get on the road
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
ROBERTM Posted
I love my E bike. Very easy to assemble. I was very surprised at how great everything functions. Im very happy I picked this one!
Posted
Hi Robert, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
NICHOLASD Posted
So far i have had this bike for almost a month. No issues and seems to work great. I have out about 40 miles on it
Posted
Hi Nicholas, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
Zach Posted
Battery last much longer than advertised, going up the hills easy as a breeze :) .
Posted
Hi Zach, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
TONYC Posted
It runs ok but not great. Uphill you struggle battery sluggish. I just had it a few 4 months and battery seems to have stopped working. Need to call for warranty coverage. Too expensive for not lasting longer.
Posted
Hi, really sorry to hear that you are having a problem with the Mountain Bike. Please contact our customer services team via email service@hyperbicycles.com or go to our website and submit a request through the support tab so that they can assist you. Our team will answer your request as soon as possible. Many thanks, Diane
ErikaS Posted
It is a really awesome bike My son loves it. He recommended it to his friends
Posted
Hi Erika, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
ChristopherG Posted
Great bike for anyone very apprehensive about getting their kid into their first e bike. Overall very well put together and solid. We have recently been made aware about regulations regarding e bikes that require more lighting and safety lights so do your research.
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Hi Christopher, thank you for the review and feedback on the Hyper Bike. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane
The1AndOnly Posted
This bike is fast and is a solid buy I highly recommend it
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
Anirudh Posted
I used it for the time and ride is good. The chain slipped for first time but it’s easy to fix and after that never gave issue
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
SwampDays Posted
i was told there was a 15 day return policy. Best buy did not honor that after I paid someone with a pick up truck to bring it back to store.. Now I do not have the user manual, It finally took a charge. I did not have the user manual because i lost it in a move ... If i can find out how long to charge it and what tire pressure needs to be i will be a happy camper.
Posted
Hi, really sorry to hear that you are having a problem with the Mountain Bike. Please contact our customer services team via email service@hyperbicycles.com or go to our website and submit a request through the support tab so that they can assist you. Our team will answer your request as soon as possible. Many thanks, Diane
Hernanamayadelcid Posted
Very good High espectations recommended very efficient
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
LewisD Posted
After a week the motor stopped working all the time. It randomly stops and when I try to contact their customer service they haven't gotten back to me in 2 weeks now. The battery's also dying now a lot quicker. I used to get a week before I had to charge it and now it's every couple of days. If you've done the math that's extremely bad return. Also it will not pedal like a regular bike because the motor stops you from being able to pedal.
Posted
Hi Lewis, really sorry to hear that you are having a problem with the Mountain Bike. Please contact our customer services team via email service@hyperbicycles.com or go to our website and submit a request through the support tab so that they can assist you. Our team will answer your request as soon as possible. Many thanks, Diane
MarkH Posted
Battery lasts much longer than I expected. The learning curve was short.
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike. If you need anything in the future do not hesitate to contact us. Many thanks Diane
EmmaN Posted
Pretty easy to assemble, good quality i love it! I use every day
Posted
Hi Emma, Thank you so much for the 5 star review and feedback on the Hyper Mountain Bike, we are glad you love it! If you need anything in the future do not hesitate to contact us. Many thanks Diane
MICHAELC Posted
It seems like a good built bike very sturdy. However my son rode it for 4 days then on the 5th he went to ride and it had no power. Not a good start for something that is this expensive
Posted
Hi Michael, really sorry to hear that you are having a problem with the Mountain Bike. Please contact our customer services team via email service@hyperbicycles.com or go to our website and submit a request through the support tab so that they can assist you. Our team will answer your request as soon as possible. Many thanks, Diane
ShannanB Posted
After 1 week the tire pops, and the peddle falls off
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Hi Shannan, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane
Babyk33034 Posted
I don't like this bike, at max speed feels like it's wobbling.
Posted
Hi, really sorry to hear that you are having a problem with the Hyper Mountain Bike. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane