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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1765 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the DUO 7-Port USB-C Hub favorably for its USB-C and other ports, compatibility with various devices, and ease of use due to its magnetic design. Many appreciate its quality and the additional ports it provides, along with its thoughtful design. However, some customers experienced issues with the fit and connection stability, and some reported that the device gets warm during use. The overall user experience appears to be positive, despite some reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,765 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great compatibility with M1 MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a new MacBook Pro M1 owner like me and needed more than two measly USB ports, you've probably also dug through two dozen reviews of various docks and expansion accessories. Hopefully this will save you some trouble - this dock works great with the M1 MBP. I'm running a built-to-order 16GB config and doing 4K video and 24-bit audio work, and aside from beating the laptop in terms of temperature (the Hyper gets slightly warm when charging), it's like a natural extension of the laptop. Currently writing this with everything but the HDMI port in use. No issues experienced after multiple Big Sur updates and I always keep the charger plugged in when docked. Only gripe? The black rubber ergonomic seal thing slightly covers the left-side speaker, which is marginally noticeable when doing critical audio work and I'm not using headphones or patched into my pro monitors. I also have left my camera flash card in the dock one too many times, which I am blaming on the sleek look of the drive and not because my short-term memory is failing me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly useful. I love the port because I can connect any HUB to any device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Its good. keep it cool it gets warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, it does all it says. But it does get a little hot. It did lock up on me once. unplugged it and reinstalled it then worked fine

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Handy Tool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for quite a while now and it is well worth the investment. Between being able to connect with multiple USB ports and an HDMI (which I do often), this little gadget is almost a necessity! I was fortunate enough to get this when it was on sale, so it made it a better value for me. It does drain the battery noticeably faster if it's connected than when it's not, so be mindful of that...but that is to be expected. All in all, a real necessary piece for the Macs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Macbook accessory

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with the macbook Pro. When it's connected to the tv and charger - it tends to get too warm. But it looks sleeks and does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Made to work with or without a laptop hardshell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to be able to transfer files to thumb drives on my new MacBook Air 2. Works flawlessly and even fits with a case on my MacBook!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Design

    Rated 5 out of 5 stars

    Good MacBook Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock works great with my 2021 13" MacBook Pro. It fits securely to the side. The only drawback in my opinion is that the MacBook can't be closed without contacting the small lip that sits right on top when the dock is attached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Laptop adapter.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Easy to use and well made. It is pleasant to use because it is made of quality material.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend this product. easy to use and great price for the product. good quality i needed for work and glad i purchased. this works as it is described. accessories maximize the functionality of your laptops, tablets & mobile devices

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 4 out of 5 stars

    Great but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great doc for the new MacBook. Easy to use and adds expansion points I needed. My main gripe is you can't close the lid with it attached. So you trade stability with the ports for needing to remove it every time you close the computer. Not gonna lie, had some buyers remorse with it as there are ones that do the same thing on that one website that shares a name with a rainforest, but it is great if you need it on the day of and is better than the ones at the Apple Store.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a refurbished item, and it works great. It has two USB-C ports, two USB-A ports one SD port and one Micro SD port. It doesn’t heat up like others that get super hot. It’s the same color as the MacBook Air finish has. You can’t close your MacBook Air with this item while your using it, you’ll need to remove it before you can close your MacBook Air. I’m happy with this purchase. It is a bit expensive but since it was refurbished I paid about half the original price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Usb-c

    Rated 5 out of 5 stars

    Purchased for MacBook Air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use with my MacBook Air, due to needing more connection options. It’s sleek and very easy to use with constant usb use. Connecting all of my external products is easy and this keeps my MacBook Air looking sleek with no wires.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Usb-c

    Rated 5 out of 5 stars

    Works case or no case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hub. I had another which to my dismay required me to remove a case I had bought for my 2019 16 inch mbp. This one can be used with the case on or off. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good for new Macs that need more access points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every once in a while it works lose, and then my computer and accessories don't charge. Otherwise it's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Computer attachment.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really very helpful. I use it with my apple computer. Attached easily. Can connect other devices easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hub works fine without metal spacer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like idea behind this hub, especially since the new MacBook Pros went to totally using USB C inputs. It's not a cheap way to go but very usable. I bought it because of the metal piece/spacer that fits between the hub and the computer. Only problem is, it doesn't work all the time with the spacer in place and without it, there's a gap between the hub and computer. Without the spacer, the hub connects every time and works well. I just don't like the gap.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 4 out of 5 stars

    Duo 7 port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very good with my Mac Book Pro. All the ports worked. The issue I had with it is that I could not close the laptop screen 100% because the magnetic clip kept it from closing all the way, and if I remove the magnetic clip - the docks base was not flush with the laptop and was only being supported by the USB-C connector ( made me feel like it was going to break ). Those were my only issues with it, everything else worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Usb-c

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition. Wish apple had at least 1 usb but this makes it work. Unfortunately, can’t close the screen all the way when this is plugged in, but not a deal breaker because it is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Ports

    Rated 5 out of 5 stars

    Increases versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been a huge asset to my new MacBook Pro. It provides me with the versatility of two lightning ports, two USB ports, and an HDMI port. It has worked flawlessly from day one!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Adapter for Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter works to its full capacity and makes using multiple ports simpler and easier.

    I would recommend this to a friend
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