The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
Rated 1 out of 5 stars
Ice Shell Ripped soon after use
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ice shell was thin but sticky and hard to add ice to it. It eventually ended up ripping.
No, I would not recommend this to a friend
Brand response from Hyperice
Posted .
So sorry about this issue with your ice cell! Please contact us at [email protected] and our team would be happy to help you!
Rated 1 out of 5 stars
Expensive JUNK
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hyperice usually makes pretty good stuff, NOT this. This is expensive junk. I have a few of their massage guns and they're nice, but this stinks. Over time the rubber ice bag deteriorates, gets brittle, fuses together and when you try to pull it apart, it just tears making it useless.
I reached out to Hyperice, but basically got told to go pound sand. It has a 1 year warranty and I had mine shy of two years. They offered a discounted replacement bag, but it's normally $50 just for the bag and the discounted one was $40. $40 for a chinsy rubber bag? Get out of here. I ended up just using one of those blue reusable Mueller ice bags that are like $9 and had a couple laying around from years ago that still worked fine. Put that on your knee and wrap the neoprene around that and works just as good.
No, I would not recommend this to a friend
Brand response from Hyperice
Posted .
Hi there. We are so sorry to hear you are having trouble with your ice cell! Yes, we have a 1-year manufacturer warranty on all of our products, but our customer support team is always happy to help in out-of-warranty instances to try and find a solution. We see your open ticket with our support team and will be reaching out directly to get you taken care of.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought it was a little pricey at first but once I used it thought it was well worth it. The way that it hugs your knee with the ice in place is unmatched.
I would recommend this to a friend
Rated 5 out of 5 stars
Recommendable
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best for recovery.
I use for my acl and meniscus recover. After a long work day, this feels like heaven
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item works great , my son loves it , it helps
I would recommend this to a friend
Rated 1 out of 5 stars
Ice knee brace
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ice bag doesn't fit at all in the brace! You can't put no more than 2-4 pieces of ice in the bag to fit the brace over the knee! It does not fit at all or comfortably! Looks nothing like the pictured brace with ice or water! The ice bag leaks! Not worth the money or headache! I wish I could rate 1/2 stars or none!
No, I would not recommend this to a friend
Brand response from Hyperice
Posted .
Sorry that device isn't working as expected! Please reach out to us at [email protected] for help getting your device up and running properly!
Rated 1 out of 5 stars
Not Good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as described. Send with out the cap, way too small!
No, I would not recommend this to a friend
Brand response from Hyperice
Posted .
Hi there! We're very sorry about your recent experience with your Hyperice Knee Ice Compression Wrap. Please contact our HyperCare team at [email protected] and we'll get this taken care for you as soon as possible. Looking forward to hearing from you!
Rated 5 out of 5 stars
Orks Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Easy to use. Buying another. Too bad its so good its out of stock.
I would recommend this to a friend
Rated 1 out of 5 stars
The ice holder is garbage
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bladder that holds the ice is terribly fragile and splits (making the whole thing useless) . I bought it twice, stupidly thinking my first one was a one-off. The bladder broke on my second one the second time I used it. Not worth it. Do not buy.
No, I would not recommend this to a friend
Customer reviews from Hyperice
User rating, 3.9 out of 5 stars with 10 reviews on Hyperice.