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Customer Ratings & Reviews

Your price for this item is $399.00
The comparable value price is $449.00

Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 1 out of 5 stars

    Compromied Marerials!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an avid supporter of the hyperice products in the past. Very fond of the hyperice x knee pad, and the normatic 3 legs system. However, this new installement of the hyperice x2 knee pads has me scratching my head. The compression system makes the fan cubs tear apart. After using them for one week they started tearing. The materials they are using is not enough to maintain stability. After this I had no option but to return them. I think they have to go back to the drawing board on this one.

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      So sorry for the issue with your device! We can ensure that this is very uncommon, and we'd be happy to help. Please reach out to our team at [email protected] and one of our agents can assist!

  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for 2 months now. The heat and compression is great. Being able to do ice and cold without the mess is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems Beneficial So Far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well and there has been improvement in the knee since we’ve owned this item the past three weeks. I’m glad we went for the X 2 which includes compression because that really seems to help the heat penetrate further down. The app is glitchy and really doesn’t seem to work, but you can just use the control pad that is on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mix of compression and hot/cold therapy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had knee pain for a while now due to boxing 4 days a week and coaching soccer daily. This does a great job targeting the knee with hot and cold, and the compression is a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recovery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed after a recent knee surgery this is just what I needed to help me work the soreness out of my knee and to maintain my recovery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one therapy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best all-around therapy device. I use it to ice my knee and warm my knee up, when I need to get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compression great, heat great, could be a little colder but still works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperpierce review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome feels good on leg after ussage worth the money in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with knee pain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to help with knee pain. You can feel the compression and heating and cooling features working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice product that no longer needs phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contrast therapy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, perfect for after gym use. Once again Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, I have used it everyday since i got it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    App integration is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and returned the product. They should not continue to sell the x2 knee until the app can connect to the device. It can still be used, but not to its full capacity

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      We are so sorry to hear you are experiencing trouble connecting your device to the app! Please note, we made a few last minute upgrade to the user experience the week of launch so all your device would need is a quick "cache clear" to activate the latest update. Signing out and signing back in on the app will push the latest cache update. If you have any questions or need further troubleshooting, please reach out to our team at [email protected], and one of our agents would be happy to help!

      Also, while would love to highlight one of the biggest updates to the HX 2 is the overall upgraded user experience and control panel located directly on the device. With these updates you will see the same benefits from the device, even without connecting to the app!

  • Customer reviews from Hyperice

    User rating, 4.9 out of 5 stars with 10 reviews on Hyperice.

    See all Hyperice reviews
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