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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the X 2 Knee Contrast Therapy Device for its beneficial features. The compression feature is noticeable and appreciated by users. Additionally, the heating performance, combined with the compression, is considered great.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
  • Rated 5 out of 5 stars

    Hyperice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device and owned all the devices since i need to get my knees and back on check, this is an amazing upgrade from my first generation since they added compression but still using both

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    Hyperice x2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very good cooling and heating features would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 5 out of 5 stars

    All in one therapy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best all-around therapy device. I use it to ice my knee and warm my knee up, when I need to get going.

    I would recommend this to a friend
  • Pros mentioned:
    Compression

    Rated 5 out of 5 stars

    Help with knee pain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to help with knee pain. You can feel the compression and heating and cooling features working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knee therapy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the three in one unit. Heat-compression-cold. Also love thatyou can use it plugged in or on battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its cost!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in tandem with the whole leg compression unit and the results are amazing. Basically, allows pain free walking! Wonderful unit, worth its cost. Easy on/off, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Heating performance

    Rated 3 out of 5 stars

    True Thoughts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cold is mid level, but the heat is better. Not worth the price. Should come with carrying bag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usefulness

    Rated 5 out of 5 stars

    Great Product A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, I have used it everyday since i got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the original!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the original. I love the fact that you don’t have to stay plugged in to use it for extended time periods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my running gear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for cold and contrast therapy after running, it has helped me a lot mostly after long runs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases for my knee with a menicsus tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knee machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great and i recommend people with bad knee to buy this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing stuff! Bought 2 already and using them every single day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and checkout experience. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice but we have the Normatec Elite. We returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperpierce review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome feels good on leg after ussage worth the money in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice product that no longer needs phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contrast therapy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, perfect for after gym use. Once again Best Buy !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    App integration is necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and returned the product. They should not continue to sell the x2 knee until the app can connect to the device. It can still be used, but not to its full capacity

    No, I would not recommend this to a friend
    • Brand response from Hyperice
      Posted .

      We are so sorry to hear you are experiencing trouble connecting your device to the app! Please note, we made a few last minute upgrade to the user experience the week of launch so all your device would need is a quick "cache clear" to activate the latest update. Signing out and signing back in on the app will push the latest cache update. If you have any questions or need further troubleshooting, please reach out to our team at [email protected], and one of our agents would be happy to help!

      Also, while would love to highlight one of the biggest updates to the HX 2 is the overall upgraded user experience and control panel located directly on the device. With these updates you will see the same benefits from the device, even without connecting to the app!

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