Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 827 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 827 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best mid-priced headset. (for Best Buy)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usually a fan of wireless headsets since I don't wander around with them on. Have to say these things are comfortable and the battery lasts foreverrrrrrrrr. Had them a week, game all day, haven't had to charge them yet. Removable mic is a bonus too since I have a Rhode. Eventually going to stop with these cheap 'gaming' headsets and invest in a nice pair of sennheiser or beyer dynamics though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headset for the right price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently still own Astro A50 Wireless that runs $350 which still works and I use it mainly for Call of Duty titles or Battlefield (when it used to be great). I went ahead to buy the HyperX Cloud Alpha Wireless gaming headset to replace my other headset that I use for my PC. I used the Cloud Alpha for PC and the PS5. The sound quality is great, I could hear the footsteps sounds in FPS and 3rd person shooter games. Playing games or listening to music sounds great. You can tell the Cloud Alpha is durable unlike the A50 which they feel delicate. Since I own both headsets with different price range. The HyperX Cloud Alpha Wireless is almost close to the Astro A50. Yes you can customize the sound quality the tuning software just like the A50 to match your sound profile. The battery life, it takes a while for it to get low. The A50 has 15 hour battery life. The Cloud Alpha has 300 hour battery life. For 2 days it tells me I have 90% battery life. If you don't want to spend $350, that's fine just get the HyperX Cloud Alpha wireless for $199.99 or on sale for only $149.99 plus Tax. Just get it and you will see what I mean. I've been using this more compared to my A50.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Comfortable and Long lasting battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super comfortable and I got this product roughly 20-25 days ago and still havent needed to charge it with it being at 70% and its only at 40% now. Sound is really nice and I can confidently say Im extremely happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing for the quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound proofing, extremely comfortable, very durable, had one prior to buying a new one that lasted me 3 years an taken on trips across the country an the world. Highly recommend due to the durability of these and the sound quality is amazing an can't forget about the point of battery life can run non stop for 2 weeks without charge and charge time from 0 to 100 only takes about an hour or so as well. Great price for how much use you can get out of these especially nowadays with the reduction in price from when i bought these in the past for around $300 when they came out. Does not work for console however very well main use is for only PC. Have tried on PS4, PS5, and Xbox consoles which it has connection issues to thise but for PC it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Comfortable and effective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the most comfortable headsets i have ever had. They reduce outside noise effectively sound quality is very good. However, you cannot go too far from the wireless connector.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset with an awesome battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever had. The sound quality for gaming is great. The microphone works well - people can hear me well in Discord. I use it for long hours of gaming and it fits me very comfortably. The battery life lasts at least a month between charges!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Flawless, wish it had chatmix.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great Comfort is excellent Microphone is clear (Its not "Crispy", its designed to make your voice clear and audible, not like you have a studio microphone) USB C is a must and this has it! Lightweight. Battery life is next to none. Only wish this had chatmix dial, and it would have been my #1 headset of all time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the headset my kid loves how loud they are very comfortable also reasonable price for how good they are also the microphone is good to can move it to where u want it to be overall good set of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headphones I’ve had in a long time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5 and I went through my second pair of the pulse headphones that you can buy for the PS5 specifically and decided to shop around a bit, I saw that these were on sale after searching through a sea of headphones. I was so surprised at how amazing the audio quality is, installation was super quick and easy, the battery lasts FOREVER, and the mic is removable too! I highly highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Driver issues with Windows 11, otherwise great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned there are driver issues with Windows 11, the HyperX app will fail to install drivers for these and get stuck. You will need to Google the error text and find a Reddit post where you semi manually install the drivers through Device manager. This is the only way to get DTS:X and the sound equalizer working on these for Windows 11. Other than this software issue these headphones are the real deal, 300 hours of battery life easily. Just insane. The hardware is great but the software isnt. Fortunately you dont have to mess with the software much. I can not recommend these until the software issue is fixed, which as of today 1/29/2023 is not fixed. Minus 1 star for software issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great sound and comfort

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and definitely great on the charge. Was able to wear this for a long time without discomfort and heat. Only issue I have has compared to other wireless headsets is the range. Seems like walls have a big impact on how far you can go from the transmitter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    sounds good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life out of the box. Light and comfortable. Sound is good for a gaming headset. The mic is not very isolated so sound suppression is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite gaming headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of these. They're really comfortable for long hours of gaming. I use these for games like Hunt Showdown where the smallest sounds mean the biggest things and these really help me to pick up on those little noises. The microphone is fantastic too. It's incredibly clear and doesn't pick up reverb.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Gaming and Chatting. Incredible battery

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life, mic quality, and comfort. I'd been using a Sony PS2 wireless headset for years, and the battery was finally starting to deteriorate, I wanted something nicer. The MDR like headset was super comfortable, so I wanted something similar, and this HyperX is great. I wouldn't be surprised if this was actually made by Bose, because the fit and feel is very similar to my Quiet Comfort 35s I use on planes and stuff. People I chat and game with say the mic quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    JUST THE BEST!!!!!!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second hyper x headset and its simply amazing. The battery life is out of this word, has great sound and mic quality and are the most comfortable headset I've ever had. I will only be buying hyper x headsets from now on

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Buy Without Hesitation.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Battery level is at 90 percent." This is what I never get tired of hearing when I press the power button to be reassured with the insanely long battery life this headset grants you that no other headset in the gaming headset market can give you. This headset has great audio just for listening to music and watching movies and also doubles as a wonderful headset for those that work on a computer. This headset is built for comfort and you can wear this for hours without much fatigue. If you're looking for a headset that doesn't break the bank too badly and can go a very very long time between charges this is the perfect and only headset to consider. Every headset in its class is inferior compared to this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST HEADSET FOR THE PRICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been use this headset for the past month and let me tell you it was the best purchase k ever done the battery life is amazing the crisp audio and microphone and so far i don’t have any complaints about i would recommend this headset %100 and would but then again for myself

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing battery life!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this, is insane! I’ve had for over a month now and I’ve only charged it once! I’m a casual gamer and this was perfect! Great audio as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loved so much purchased a second time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned same pair and loved it but a piece broke. Repurchasing as the sound quality is excellent and they are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headset ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 3-D sound and a good quality microphone, and its 300 hours of battery life is fantastic. Good for those who are looking for a long lasting battery life headset with 3D sound, decent quality microphone that is detachable, and great for music listening too

    I would recommend this to a friend
Sponsored