Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 760 reviews
Pros mentioned:
Battery life, Sound quality, Weight
Rated 5 out of 5 stars
INSANE BATTERY LIFE
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Coming from the wired version of the same headset, there are several things I noticed going into this one.
1. Better build-quality. While all HyperX products in the Cloud series I've used so far have been well built, this headset really set a new benchmark for me. It's solid, clean, and comfortable.
2. It's lightweight. You know, I never expected a headset that boasts this sort of battery life to be lightweight. I seriously don't know how it can simultaneously be *lighter* feeling than the Cloud Alpha Wired, but still boast equivalent if not better sound quality.
3. The battery life. Oh my god the battery life. If there's any reason that you need to get this thing, it's the battery life. Most manufacturers will make inflated claims about their battery life (it's kind of expected, honestly). But this thing? I've charged it exactly 3 TIMES in the entire time that I've owned it. While the battery is obviously not going to last forever, it's still so unreasonably strong that even in an old, depleted state, I can imagine it out-lasting all of its contemporaries.
OVERALL REVIEW:
Gorgeous headset, great sound quality, insane battery, 9.8/10. The only thing I wish this had was the ability to connect to a phone without an extra adapter sticking out the side. If it *could* connect to a phone, it would be an easy 10/10 for me.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Hyper x cloud
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent pair of wireless headphones that I recently purchased on sale during the holidays from bestbuy. I purchased these because of the wireless feature along with the great battery life. Haven’t had any problems with signal dropping the sound quality is great. Very comfortable if I am wearing them for long periods of time. I also have a pair of wired Astros that I used previously to these just got tired of the wire and having to take the headphones off when going from room to room as well as just taking controller and headphones with me.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
The best audio
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are the best headphones, super quality audios, with instant connectivity, with a reminder of the battery percentage I have used them for a long time with my ps5 they work wonderfully with my pc also a comfort in your ears that have no price, good price accessible recommended 100%
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
HyperX Cloud Alpha – Best I've Ever Had!!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've tried several gaming headsets over the years, and the HyperX Cloud Alpha Wireless is hands down the best I've ever owned. The sound quality is phenomenal, and my friends on Discord have all commented on how crystal clear my mic sounds during calls. Whether I'm gaming, chatting, or streaming, the mic performance is consistently excellent.
One of my favorite features is the red LED indicator on the mic when it's muted. It's a small touch, but incredibly useful—you always know at a glance whether you're muted or not, which avoids any awkward moments.
Battery life is another huge plus. This headset has incredible longevity. I can play for hours across multiple sessions without even thinking about charging it. In fact, I often forget the last time I charged it because it lasts that long.
Overall, if you're looking for a reliable, comfortable, and high-performing wireless headset, the Cloud Alpha Wireless is absolutely worth it. I couldn’t be happier with mine.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Best headset I've had
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this headset for about a year or more and it has been the best headset I've used. The sound quality for one is top notch and I can hear everything perfectly and if I want to I can go into Ngenuity to change sound EQ if I want. The microphone is crisp and clear like all cloud hesdsets I've used. The build quality is also fantastic and comfortable so I will rank it as the most comfortable heqdset I've used. Lastly, the most incredible thing about this headset is the battery life and they are not misleading when HyperX says 300 hours. It is great to not worry about plugging it in and being free without a cord to hold you down. Overall great headset and reccomend to anyone!
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Product is amazing, app is terrible
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a set of Astro A50s before this, these are 10x better. I use them for work and gaming after so maybe 5 hours minimum a day and it takes them 2 weeks before I even have to think about charging. The sound quality is also very good. The only downside is the HyperX app. It was a while ago when I used the app for the headphones and a HyperX microphone but it did slowed down my computer and made certain things not work. I’d suggest not downloading it. Product itself though, 100% recommend
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 3 out of 5 stars
Comfortable with great DTS sound, but the mic fail
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved the way these headphones sounded and felt from day one, the DTS spatial audio is immersive and the headset is extremely comfortable for long gaming sessions. Unfortunately, the microphone has been a constant headache. From the start, friends often told me my voice was hard to hear and I spent weeks troubleshooting connections and settings. After only a couple of months the mic stopped working altogether.
Mic monitoring also isn’t very strong, so it’s hard to tell when your voice isn’t coming through. If you just need comfort and great sound, the Cloud Alpha Wireless delivers, but if reliable chat is important, be aware that the mic may not hold up.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort
Cons mentioned:
Software
Rated 4 out of 5 stars
Best headphones I've ever owned
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using these for about a year now and I must say I have never had a pair of headphones with this sort of battery life, it's insane. I game like 20 hours a week and I only have to charge these things like every few months. They're also pretty comfy, much better than my Arctis 7's. The only reel downside is the hyper ingenuity software for sucks.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Everlasting battery, good stereo sound quality
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery on this lasts a long time. Didn’t have to charge it for over a month. Run this in stereo mode for competitive FPS games and you’ll be able to place footsteps easily. Mic quality is terrible but so are all the competitors. It’s comfortable but not the lightest headset I’ve owned. Good value for money especially if battery is important to you.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Good sound quality, ABSURD battery life.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing has confusing battery life. As in, I’m confused as to how it lasts this long without having an extended battery pack hanging off the back or something.
I’ve used it for basically three weeks straight and barely gotten it down to 60%, playing multiple hours per day. No exaggeration.
Sound quality is probably an 8/10, when I’m not gaming, I use some studio open-back headphones, which have a better clarity/soundstage, but for gaming this does the trick and even has some decent mids and bass that is absent in a lot of wireless headsets.
Quality feels solid. Not too heavy, and not so light that it feels cheap or breakable. The adjustment for the head strap tends to stay in place very well, on other headphones I sometimes have to adjust them back to the proper size each time I put it on, but not on these. Padding on the top is not the most comfortable, but it’s fine. I also wish it came in different colors, not a big fan of the red on black that HyperX uses on all their products, but it’s not the end of the world.
The only other negative criticism I would have of it is that the mic audio quality doesn’t sound the best, you’re certainly not going to be using it for recording podcasts or other high-quality audio, but for chatting in discord or games, it does the trick.
HyperX, quit holding out on us and release this super top-secret battery technology so that we can use it in electric vehicles /s
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great headset.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible headset. The number one selling point for this headset is the battery life. I seriously go weeks between charges, and I haven't dipped below 60%. Comfort is also outstanding with this headset. The only time that my head starts to fatigue is after a 5+ hour playing session. Overall sound quality is also topnotch. I've also had zero connectivity issues as well.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great choice when compared to other headsets.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this headset, and the battery life. Very comfortable and solid build. Was on the fence because I wanted a headset that would match my razer setup but I ultimately decided that performance and value were something I wanted more than aesthetics.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Sturdy, Comfortable, Sleek, and Reliable
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sturdy, very comfortable, and has a sleek, modern design. The headphones also adequately deliver left and right audio.
These are very good (wireless) headphones for all your (basic) listening needs.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort
Rated 5 out of 5 stars
Woah
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headset was amazing I loved the battery life and how comfortable it is. it’s a little pricey but worth the money 10/10
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Good headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound quality and comfortable. Work well with glasses and dont push the frames into my head. Would recommend.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Sound quality!! Comfortable for long hours!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality has been incredible. Footsteps are very clear, and audible from a much further distance than my old wired headphones. Game tested on PS5 playing Apex Legends, Overwatch 2 and Rainbow Six Siege. Set up was very easy, just plug the usb receiver in and turn the headphones on. PS5 defaults to output audio through the headphones as soon as you plug the receiver in. You’ll have to switch the audio output each time you’d like to stream audio through the television. The ear cups are comfy, and the noise canceling effect is superb. I find myself gaming for hours fully immersed in the environment of any game I play, without feeling headset fatigue.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort
Rated 5 out of 5 stars
Insane battery life!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This headset is awesome! They look and feel great. I put wicked cushions on them because the factory ear pads are a bit thin. The best thing about these is the battery life. It’s insane! I have played with them for about 14 hours now and the battery is still at 100%. The only con I have with these is I wish you could use the ngenuity app with ps5 to take full advantage of the sound.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Perfect headset
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are amazing!! After 2 weeks the battery is still at 100%. They’re comfortable and sound amazing. The price is totally worth it!
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Best headset
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best headset. You hardly ever charge. Amazing mic quality
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Best wireless Hyper X headset
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good headset. Sound is top notch very crisp for call of duty or more story oriented games! Microphone is also very good! Battery is best ive ever seen by far mine last months sometimes compared to others that last maybe 8 hours. I love hyper x products and always recommend them to friends and clients! They are a little pricey but the battery life pays for that in spades.