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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 826 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, voice chat is good. Battery life is god tier. I unplugged it from 100% on 2/17/23, used it to game every night for at least 4 hours. Usually 6 hours or more, and only got the low battery notification on 3/3/23, after which I continued to take for another couple hours without further battery notifications until I plugged it in again before bed. I am currently using it for remote work and gaming now for the last week ( so about 12-14 hours a day) and since recharging it 3/3/2023 it is still only at 40 percent. It is also lightweight and comfortable considering. I have an industrial piercing in my right ear and many headsets make it sore after extended use, this one doesn't make it hurt in the slightest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a long time and the sound is magnificent, I use them to play cs2 and they are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Comfort and Immersive Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha headset delivers unparalleled comfort with plush memory foam ear cushions and a padded headband. Its dual chamber drivers produce rich, detailed audio, perfect for gaming or music. Built with premium materials, it's durable and long-lasting, with a detachable braided cable for convenience. Versatile compatibility across various platforms and a detachable noise-canceling microphone round out its impressive features, making it the ultimate choice for gamers seeking top-tier audio performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Battery life to infinity and beyond!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset while it was on sale upgrading from a wireless xbox headset. First the battery on this headset is unrivaled 300 hours hands down beats any headset I ever had. The foam cushion is descent enough that it doesn't tighten around the ears. The frame of the headset is durable yet flexible it actually feels sturdy compared to anything else I ever owned. I had razer, corsair, and xbox and almost all of them had issues with battery life and audio and the wireless distance was horrible. Cloud Alpha worth every dollar!!! Especially when its on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good pricing, using on a daily basis, super confortable, made to last, definitely recommend for everyone! Have tried other brands and this is the best. Thanks, also I have friends that made the same purchase and they agreed, definitely the way to go. The set up with the directions that came with the product was easy to understand and did not take very long to figure out. Keep having great products and great choices for consumers and fair prices, thanks again for having stores with comfortable surroundings and inventory,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very comfortable good sound and the battery life is amazing you only have to charge them maybe once every two weeks or so

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great Sound, but Comfort & Mic Quality Fall Short

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Great Sound Quality: The audio reproduction is impressive right out of the box, making it suitable for gaming, movies, and music. -Decent Microphone Performance: The microphone works well for gaming and calls, though newer headsets have better microphone quality. -Reliable Wireless Connectivity: The wireless connection is strong during use, with minimal issues unless you walk far from your desk. -Appears to Have Good Battery Life: While I didn’t test it extensively, it seemed to last a while during use. Cons: -Low Sidetone Volume: The sidetone is very low, and there’s no way to increase it through the Ngenuity software, making it hard to hear oneself while speaking. -Comfort Issues for Larger Ears: While the earpads feel very soft and may be great for smaller ears, they lack sufficient padding and depth for larger ears, leading to discomfort after prolonged wear. Conclusion: The HyperX Cloud Alpha Wireless Gaming Headset excels in sound quality and has reliable wireless connectivity. While it appears to have good battery life, the low sidetone volume and microphone performance are notable drawbacks. Additionally, those with larger ears may find the comfort lacking. If mic quality and comfort are priorities for you, newer headsets may offer better options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    There Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them Sound, Quality and Durability. She love to play her computer games. And She loves these headphones also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sturdy, good audio, insane battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very pleased with my purchase because they have amazing quality sound for the price, they are loud enough for competitive games/battle royales, and the battery life is impeccable. I have been using them about 3-4 hours a day for a week now and they havent gotten down to 80% yet! They are not the loudest headphones but they definitely still have amazing wuality sound and are not quiet by any means. Absolutely worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sounds very easy to use one of the best headsets I’ve owned and it’s under 200 in my personal case I liked the wired one more then wireless but that’s cuz I use the steel series alias mic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Loving the battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, battery power is amazing! Charged it over night once and it's been 4 days of pretty decent game time and it's only at 90% so far. No problems as of yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because they had amazing battery life and were very comfortable. I would rate them 5 stars if they had 7.1 surround sound too. Other then that they sound still great and feel premium. Definetly worth more money then the turtle beach 600 gen 2 or 700 gen 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Should have bought sooner. Getting a 2nd pair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great audio quality, and outstanding battery. Have used them at least 10 hours each day the last 3 days and they are still at 90% battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is superior to any headset that i have ever owned and the battery life is INSANE!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, amazing sound quality. Noise cancelling. Comfortable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hyoer x alpha headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headset, great sound ,great bass and runs for hours on a single charge !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good sound, mic comes through clear. The battery also lasts a really long time, I go through several days if not a few weeks between needing to charge. Solid build, I just wish they had other colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing battery and sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned a wired HyperX headset years ago, and after my current headset had the band snap on me, I decided to go for this one after asking some friends for suggestions. It has amazing battery life, and the sound sounds very crisp and clear, although more on the bass side. Since I purchased it, I charged it for one time and since then have not had it die on my yet for a month of daily usage.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most comfortable wireless headsets I've ever owned. Sounds good with plenty of customize options once set up. The only issue is the computer app needed to customize.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hyper X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re absolutely the best gaming headphones I’ve ever had. I use them every day and have not charged them in over a month and a half. They are awesome. I highly recommend them

    I would recommend this to a friend