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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 71 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Cloud Core Wireless Gaming Headset for PC, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and the convenience of wireless use. There were no negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 71 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I have purchased I don’t regret it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid wireless headsett

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for my kid for a holiday present. Good comfort and connectivity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality dongle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please avoid buying this product.. i feel Dongle design should be changed..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 4 out of 5 stars

    Great but constant subtle white noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is super good, they're very lightweight with a clean design, and don't feel cheap. Its convenient having them wireless with a detachable mic. The sound quality and DTS surround is great. However, they're only compatible with computers and playstation. To connect to newer phones, a usb adapter is needed. I also get this constant quiet white noise when the headset is on. It was irritating at first but then I got used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love hyper x, from the first time trying the brand I have not boughten another brand since. This company knows what they're making :D

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Smaller than expected but decent sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a 2nd set for my other systems outside of my PS5 and they do sound great on PC (with DTS Unbound enabled) but I really wasnt feeling the design and comfort of this HyperX. I had a bit of an issue syncing them at 1st because Windows 11 has just been trash when it comes to pairing any device to it besides basic bluetooth mice (I don’t even know why Microsoft prompts you to choose what you’re connecting when Windows treats it as a generic device initially anyways). Installation aside, the asthetics of the headset just looks a little dated. I’m not sure if it’s the rounded curves or flat black and red color scheme but it just doesn’t have a serious gamer look to it. The headset is also a tad small or snug (I dont have a huge dome or anything, pretty average slim build 5’8” guy) to the point that it felt like I had to extend the headband to almost it’s max setting. It also got quite warm after 30-40 mins of gameplay compared to my other Artic wirelss headset. I think it may be an awesome headset for someone smaller like a kid or petite person because the sound is pretty good but this just wasn’t for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Battery last a long time. Sound is nice and loud.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is nice and are comfortable to wear, overall some really nice headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable. Easy-to-use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend. I have had no problems with it. Very good wireless headset for the price. Also, I have seen it go down in price to as low as 60, which is extremely worth it. The detachable microphone is convenient and the sound quality is good enough for me, as I am a little picky on sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wish it had indicator lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Just hate how it sometimes “disconnects “ when I go upstairs. I use my headset to work from home doing inbound tech support. The only thing I wish this headset had was a light indicator to tell you when you’re on mute. It’s impossible to tell unless you have DTS enabled and even then I have to make a sound or blow into the mic to see if I can hear myself to tell if I’m on mute or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would suggest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, favorite headphones from the ones I’ve owned. Haven’t had any issues with them and the price is fair for what you’re getting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this headset, the only complaint I have is that it's hard to tell when it's on. It really should have a small LED that stays lit while its on, rather than blinking when it's first turned on or off. I use this mostly for TEAMS meetings, and when I'm getting ready for them, it would be nice to have an obvious indication that it's on and ready to go. Other than that, I can't think of anything negative about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound didn’t use mic at all since I had a mic already but sometimes it’s hard to tell if the sound is someone above you in game or real life pretty great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HEADSET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE AMAZING,, THE SOUND QUALITY IS SUPERB!! AND THE PRICE IS EVEN BETTER!! WOULD RECOMMEND THESE TO ANYONE!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    one flaw wonder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 4.5 stars if i could..super comfy, sounds great,mic sounds great...build quality is very good. feels extremely solid..the only issue i have is that sometimes the mic just wont work.ill have sounds but no mic..i still havent figured out a remedy and the hyperx website doesnt even list this yet so there are no drivers for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son to use with his pc. And he loves it, better than the last set he had which was wired

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper X Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great For the price and sound amazing I really do recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Best favorites!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the mic can come off the headset if wanted to. Comfort and all around surround sound is perfect on the ears! And favorite part is how it’s wireless to my remote so I don’t have to worry about the wire in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far as worked like a charm. My son says that you lay his friends that he sounds clear.

    I would recommend this to a friend
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