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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,046 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Comfy, lightweight, good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my boyfriend for Christmas. It's comfy, lightweight and he really liked the option to switch out the ear pads for the foamy pads. The material seems to be of good quality/doesn't feel cheap. Great buy and great price. The only downside is that I wasn't aware the headset did not have controls. My boyfriend uses this for playing on his PS4 and the only way you can use the headset remote control is if it's being used on PC.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    best gaming headset + reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, incredible sound, affordable, sturdy, stylish. I like mine so much I bought my son one too.. and we recommend it to everyone who talks about headset..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset for Gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX-Cloud II is a great purchase if you are looking for a durable (kids, pets) clear sounding headset. Works great on console, and has a 7.1 sound card when using with PC. You can hear every footstep, cracked branch, and location of gunfire when in FPS gaming. I also purchased the Cloud Core for my avid gaming child, who loves it. Negative: recommend keeping the leather headphone inserts on, since the velvet ones attract all manor of fuzz, animal hair, or anything else for that matter. Also the headset case should be included vice being a separate ~10.00 purchase. Highly recommend HyperX!

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    7.1 Channel Surround Sound is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason these are popular. It comes with a USB 7.1 sound card! Sound quality, range, and bass alone are enough for you to buy these if you were just listening to music. They do a good job muffling out noise but it doesn't have active noise canceling. Even if you were using them for listening to music alone I would repurchase these. The microphone is removeable, the cable is sufficiently long. Use with TRRS ports (4 section 3.5mm audio/mic) or for USB-A ports (that come standard with every computer).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked to a Best Buy employee about buying an XBOX ONE headset and he actually told me about this headset instead which I couldn't be more thankful for. They are extremely comfortable & never bother my ears even if I wear them for long periods of time. They are slightly noise cancelling as well so you don't have to worry about other noises such as a dishwasher or laundry machine bothering you while using them and best of all they can be used for a computer and an Xbox as long as you have the cheap simple adapter to plug into. The mic works great of course and is removable if you don't want it while playing other games or just listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bought a second pair for work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are AMAZING!. I have a very sensitive head. And most headphones with padded head bands end up giving me a headache. These don't. And I think it's because the earcups are so good. They fit perfectly and block out a LOT of outside noise. The sound quality is above average. These aren't super expensive headphones. But it does simulate 7.1 surround pretty well. It also has a really long cord (when used with the external adapter). I also really like the quick connect microphone. Overall, I really like these (hence buying a second pair).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset with long lasting value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, comfortable 24/7, great sound, only downside is the cable which gets tangled up and gets knots in it after a bit of use but it doesn't fray and the headset itself is very sturdy and will last your for years. The mic is very clear and easy to use as well, overall just an amazing headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works well for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud II Wired Gaming Headset is a versatile powerhouse compatible with various platforms. With its immersive sound quality and comfortable design, it delivers an exceptional gaming experience. The red color variant adds a stylish touch, while the sturdy construction ensures durability. Whether on PC, Xbox, PlayStation, or Nintendo Switch, this headset is a reliable choice for gamers seeking top-notch audio performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Some of the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wired headphones I’ve owned besides a pair of skull candy ear buds that lasted all through thigh school. Super comfortable ear pads, the speakers are nicely padded and give you a good amount of space before even touching your ears. Wearing glasses was not an issue with them at all. Super quality build, sadly a short 3.5mm cable never did use the 7.1 sound card because it was for pc only but loved the headphones until I decided no more ripping my controller out of my lap or off the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great tough headset at a solid price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first thought was how well put together they seem to be, they seem very sturdy and without a doubt are very tough and will be long lasting. The sound quality is very very good, a big step up in sound from my previous Logitech G430's and the mic quality is great as well! All in all a great headset I would reccomend to anyone. There is no point in going and paying 200 dollars for a set of Sennheisers that are not even that long lasting. These are just as good as any headset out there and I can tell, will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headsets for all Uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these headsets for a few months now and they are incredible. Saw a few youtube reviews before purchasing them and they are great. Comfortable with two different ear cup fabrics, leather and a soft cloth which are ideal and grip that keeps them on your head without crushing your skull in. The 7.1 thing is "gimmicky" , but that is with any and all headphones at this price point. The microphone works properly and doesn't pick up static and background noise.The sound quality is good for personal use and its not meant for true audiophiles but for accurate game sounds and positional awareness.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Bought as a replacement for another HyperX headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset as a replacement for the exact same set that had been worn out after three years for my son who is an avid PC gamer. It's an amazing headphone and is priced very competitively. It sounds fantastic and is what all teenagers use now for online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with clear sound that really immersed me in my games. When I was playing Resident Evil 7 and I put the headset on I could hear every sound and it really did make it a more creepy experience. When playing with a friend he could hear me just fine, so the mic also works great. Not to mention, the headset is very comfortable. I could be playing for hours and my ears and head never hurt. This truly is one of the best gaming headsets out there and I truly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck...quite a big bang too ;)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 pairs or Logitech G Pro (2x Pro X wireless/ 1 wired) headsets go bad on me. This is my first headset from HyperX ever and they sound amazing. My gaming sessions are clean and hear everything very thorough. I mainly play FPS games semi-competitively. Audiophile setups are the best and Im working my way to something of that nature...these headphones fit what I need. I also wear glasses and I barely need to adjust for comfortability.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, super light and the sound is great so you can hear those Roze skins hiding in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Quality Headphones for Budget Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Finally! I headset that the 7.1 surround sound does not sound like garbage and annoying. It really brings sound out of games and even music. As of sound quality, it is very good for the price paid. They look good and come with different cups. They are very comfortable and dont hurt my ears or my head like most headphones do. Button controls are convenient and easy to use. Installation was easy as well. CONS: I wish there was real-time voice feedback through the headphones like Turtle beach does, so you can hear yourself talk. I sometimes find myself talking too loud cause of the noise cancellation of these headphones. Bass could be a tad stronger with these. It comes with different cups. But I find that the leather cups get hot and creates sweat around your ears. I dont like that. So I stick with the cloth cups.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed worth the sound quality and the fact that it is compatible with my PlayStation and pc! Light and comfortable over ear is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset, I’ve owned 2 of them now, super comfortable. Two different interchangeable ear cups, very solid metal design, which is leaps and bounds better than the majority of headsets out there made of cheap flimsy plastic, the sound is perfect and even better on a pc with the sound card. Bottom line is that this is an amazing headset that focuses on the core features instead of tons of gimmicks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect headphone for music and voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a dual purpose headphone. For listening to music and for doing conference calls with clients. I love these headphone for both purposes. Super comfortable which is important since I will wear them for several hours at a time. Fit well around my ears and do a decent job of blocking noise. Sound quality is excellent with plenty of bass when I want to pump it up. The boom microphone is perfect - I connect it to my iphone and sound quality is excellent. Added bonus is the USB connector cable for the PC and an alternate set of cloth earpiece liners and a travel pouch. Beautiful packaging - worthy of a Rolex.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best headphones I have purchased. Since the day of purchase which was back in December they are still in working condition. The quality is amazing. They still work. The mic still works. I’m used to headphones that normally break after 3 weeks. Not these. I truly recommend this product.

    I would recommend this to a friend
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