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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,046 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Incredible Performance for a Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several headphones and even 3 times the value of this one and I can say that I was surprised by the performance, light weight and impeccable performance. I recommend it as a great product at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    If only the dodnt break so easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the sound is amazing the construction isnt it made mostly of metal but yhe brackets hild the ear area on are plastic very cheap plastic which will snap when jist removing the head set and for the price i would easpect them to hold up alot longer then they did

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, lacks quality in extra features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice high quality headphones and easy to use. extra cord that comes with it doesn’t end with a headphone jack and uses a usb cable. Also extra earmuffs we’re impossible to swap on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my headphones cause my old ones were junk and i love these sooooo much more def recommend if your on a budget like i am

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 3D experience. I am using for PlayStation 5.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    OK but not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at first but started breaking at approximately 9 months of use. And I don't use it often, maybe 3 to 4 times a week maybe 2 hours combined throughout the days it's used. I am gentle with them and the have a designated area when not in use. Now they won't stay on my head. I'm glad I got the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Missing Items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset but come with some missing parts (travel bag and double to single pin sound adaptor) which are shown on the Product Detail page. It also came with two sets of ear cushions one leather and one softer, you can use one depending on your preference. These work great on my HP gaming PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Work from Home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my work from home job. This has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, maybe not for hot days/climate

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only complaint with these mics is how hot the ears get. If you live in hot climate area like AZ and CA, gaming with these for hours will begin to make your ears sweat. The quality is great, however.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Viable Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HyperX hesdset is a viable option, if you dont wanna take the dive into thr higher end expensive headsets. Works good, mic is strong, get a little high pitched squeal when someone may shriek in game. Overall a goo purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, very nice and easy to set up and use. Efficient and good to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, surround sound setting is nice for watching movies, etc. Control panel attached to headset cord allows for easy sound control. Slightly tighter around the ears than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great reliable headset. Sounds amazing. Almost a year later I still have not had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very cool!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, my kids love them! (I bought 2), the sound is very gentle for their ears. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clouds ll

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was shipped fast. It had nice build quality and its comfy to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flaw in advertising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says in the title “Headset for Pc, Xbox, X/S, Xbox One, PS5, PS4, Nintendo Switch and mobile” but on the box itself, it’s only compatible with Pc, Ps4, Xbox one & mobile. I bought it for my PS5 and it doesn’t work with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for BF. Great for value and using DTS:X decoder on Series X does the trick since included sound card doesn’t work for XSX

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best PC Gaming Headset $$$ Can Buy Under $150

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say I have owned a lot of headsets is an understatement. Since I have gotten back into hardcore gaming over 10 years ago, I have owned dozens of headsets. I currently have a Sennheiser Game One for my sim racing cockpit set up, I use a HyperX CloudX Pro for my Xbox One and I have this headset, the HyperX Cloud II for my desktop gaming PC. In summary, the Cloud II headset is just as good as any headset I have ever used on PC and so I cannot recommend it enough. Pros: -Very comfortable, whether you use pleather or fabric ear cushions -Comes with both pleather and fabric ear cushions, take your pick -Excellent sound, with plenty of detail, highs and lows and volume -Comes with built-in USB sound card, which offers volume adjustment and 7.1 surround sound at the touch of a button -Metal construction, feels very sturdy, yet is still relatively light on your head -Memory foam headband, very comfortable and soft -Long braided cable, you will have no problem connected it to your PC or console -Works on console and PC, but PC offers the option of surround sound, headset is stereo on console -No driver, just connect to a USB port and off you go -Price, even at the regular price of $99, this headset is a steal -Not wireless (if like me you do not like to hassle with batteries and recharging headsets, etc.) -Nice high quality packaging, makes you feel confident the headset is also high quality Cons: -Console compatibility is limited to stereo, also the volume is moderate -Cable from headset to sound card is permanently connected to headset, it is not removable. -Lacks deep, powerful bass -Not wireless (if no wires is a big deal to you) In summary, for PC gaming, you cannot go wrong with this headset. For console, there are better, louder options, but this still is a great option. Buy with confidence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them..........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard sound quality. Nothing special. Durable design.

    No, I would not recommend this to a friend
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