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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5043 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 5,043 reviews
  • Rated 5 out of 5 stars

    Xmas headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. He said they are the best pair of headphones he's ever owned. Great deal after Black Friday ($10 cheaper)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    If only the dodnt break so easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the sound is amazing the construction isnt it made mostly of metal but yhe brackets hild the ear area on are plastic very cheap plastic which will snap when jist removing the head set and for the price i would easpect them to hold up alot longer then they did

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as they were put on, I was told I could be heard much better on the mic. Comfortable. Easy to use. Great for school and gaming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my headphones cause my old ones were junk and i love these sooooo much more def recommend if your on a budget like i am

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect 3D experience. I am using for PlayStation 5.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    OK but not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at first but started breaking at approximately 9 months of use. And I don't use it often, maybe 3 to 4 times a week maybe 2 hours combined throughout the days it's used. I am gentle with them and the have a designated area when not in use. Now they won't stay on my head. I'm glad I got the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Work from Home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my work from home job. This has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Missing Items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headset but come with some missing parts (travel bag and double to single pin sound adaptor) which are shown on the Product Detail page. It also came with two sets of ear cushions one leather and one softer, you can use one depending on your preference. These work great on my HP gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, maybe not for hot days/climate

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my only complaint with these mics is how hot the ears get. If you live in hot climate area like AZ and CA, gaming with these for hours will begin to make your ears sweat. The quality is great, however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, very nice and easy to set up and use. Efficient and good to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Viable Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HyperX hesdset is a viable option, if you dont wanna take the dive into thr higher end expensive headsets. Works good, mic is strong, get a little high pitched squeal when someone may shriek in game. Overall a goo purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sound great. Solid design. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, surround sound setting is nice for watching movies, etc. Control panel attached to headset cord allows for easy sound control. Slightly tighter around the ears than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very cool!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, my kids love them! (I bought 2), the sound is very gentle for their ears. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clouds ll

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was shipped fast. It had nice build quality and its comfy to wear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, lacks quality in extra features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice high quality headphones and easy to use. extra cord that comes with it doesn’t end with a headphone jack and uses a usb cable. Also extra earmuffs we’re impossible to swap on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flaw in advertising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says in the title “Headset for Pc, Xbox, X/S, Xbox One, PS5, PS4, Nintendo Switch and mobile” but on the box itself, it’s only compatible with Pc, Ps4, Xbox one & mobile. I bought it for my PS5 and it doesn’t work with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for BF. Great for value and using DTS:X decoder on Series X does the trick since included sound card doesn’t work for XSX

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    These are great 7.1 headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and the razor man-o-war 7.1 and did a comparison. I ask the guys/gals on p/c, Xbox one, and PS4. The majority of my friends in chat almost all agreed that this one sounds better on there end. As the razor manowar sounds a bit lower and some say I even echoed a few times in voice chat feedback. Now listening to the 7.1 in gaming is much more louder in this headset then the razor with the volume dial turned up. They both have the same capability to make it sound like someone is walking around you or shots fired from a certain direction, it’s just that the cloud 2 just sounds more louder and clear. The design for the headset isn’t as fancy as the other headsets but for me it works and it is comfortable. I like the fact that you get another set of ear cups, giving you the option to switch out the cups with either the pleather style cups or the soft suede style cups. Unlike the razor your stuck with what they have given you on the headset. I also like the removable mic so if your not in the mood to chat just pull out the mic and set it aside till plan to use it. The only downside I have against this is that with the razor it had a toggle for mute and volume dial. So when your playing on consoles you have no control over the volume unless you happen to buy one of those stereo adapters for your controller. Last that little sound card usb thing they both include, sounds much more nicer on the cloud 2 then on the razor manowar7.1. I really was trying to find a way to give razor an upper had but this one just hands down flat out beat it. Oh and if your wondering about weight, this one is a little lighter then the razor manowar7.1 and the v2 kraken. If you are wearing glasses or those gaming shades these are slightly forgiving on your ears then the ones on the razor. These cloud 2 will not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them..........................................

    I would recommend this to a friend