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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,049 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset justifies the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit over my ears. Sound quality is great. The cord is long enough for easy mobility around my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them based on reviews. Great sound, great fit, reasonable price, my teenager is very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this at BBY as a gift; the recipient loved it - comfortable, great sound, solid construction. MaximumPC gave this a 9/10 rating, and it shows.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this headset for gaming and work. Good sound quality and very good microphone quality. Very flexible connection options: USB or standard analog audio plug. Audio plug is a single TRRS. So, if your computer/laptop don't have a single audio input for audio+mic, you'll need an adapter (not an issue if you plan on connecting via USB). Very nice that the microphone is detachable for easier transport in the provided bag. Also, pretty sturdy construction. Have bought Plantronics before and they keep failing after 2-3 years of normal use. Had these for less time, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, durable, comfortable, with excellent sound. Fiber optic cable durable and a great benefit. Easy to set sound settings, for headset and microphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Try listening 8D music with this headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone. I am a heavy headphone user for work and most headphones I tried were uncomfortable. This headset fitted perfectly. I suggest trying 8D music with this headset, the sound quality is amazing. Overall, well designed headset and I don't have anything to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset all around!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, not too long of a cord, sound is great and comes with a surround sound button with a USB adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fire mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mic very comfortable good for gaming and music also perfect for movies 10/10 very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! Quality is great. Super comfortable - and I have a big head... I use them for PS4 Pro gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance has been great, sound, microphone, my personal favorite is the stitched covering..a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was not too pricey and works great. Super light but high quality audio. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for starter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphone has the quality in sound. It’s also very comfy to wear. The only little things that I don’t like is the wire easy to get twist because it’s not attachable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding value and performance for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset - outstanding value and performance - very comfortable and sound quality is excellent - highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my picky gaming grandson and he was completely satisfied with both the quality of the sound and comfort of the head set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my wife and I. Sound quality is good and they haven't broken yet. I have 3 kids, everything is broken except these headsets. The control hub for audio doesn't interface with Xbox but you can control the sound on xbox pretty easily and it takes less weight off your neck. On PC I mount the control hub and game for hours. I think some people will find the headset heavy. I like it because it feels incredibly durable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wear this headset for long periods of time without any issues. Sound quality is great. Great product for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is worth every penny the sound quality is excellent. And the headset is comfortable on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Clear, comfy, red and black

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't sure I would like sound via USB, but this sounds good. I've owned them for awhile now and this are still in great shape. I drop them at least once a week and nothing a broke thus far

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought these for me and they're just awesome. Nothing to really complain about. They've held up nicely and the sound is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and comfortable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for Christmas and all her friends want to use them. She said the sound is awesome. They are very sharp looking also.

    I would recommend this to a friend