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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 5,046 reviews
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Worth buying!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are honestly worth the money. Very crisp very clear audio. Love the fact it has surround sound which a plus. Detachable microphone, sleek yet aesthetically pleasing to the eye. The fact these are also very comfortable don’t wear the ears out and are just so crisp so clear doesn’t distort any audio is amazing. I’d pick these up again for my other PS5 just because I’ve honestly had a great experience with these. Got these on Black Friday a year ago for about 60$! Can’t beat that price point for such high quality headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Mid-Range Headset for Gaming/General Music

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is normally $100 but I got it for $50. Even at $75 I would recommend this product. I tried like 3 different headsets before I settled on this one. 1. It's 7.1 Virtual Surround Sound 2. USB or headphone/microphone jack 3. removable microphone 4. USB connection has easy volume controls and microphone controls 5. Leather AND Cloth earcups that are easily removable/washable 6. Doesn't feel that heavy while being large enough to cover more than my ears 7. Design isn't anything too flashly and doesn't look obviously like a gaming headset when you remove the microphone, making it not bad for travel 8. has a carrying pouch! Overall, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great set of cans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Turtle beaches that had broken. The TB's were the second pair I had owned and both had broken headbands, apparently a huge problem. I decided I wanted something a little more reliable and better constructed. The aluminum frame was exactly what I was looking for. it's sturdy and just as light as the plastic bands on the TB's. The sound is great too, offering surround sound. They feel good on the head for long periods of time and you hardly notice they are there. The only complaint I have is that there isn't a volume or mute control on the headset themselves. There is one on the extended pc usb adaptor that is included, however since I'm using them with an XB1, it does me no good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear, crisp sound. when talking to people on discord they can hear you clearly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable headset, as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to enable extended WFH due to Covid-19. My work involves a lot of meetings/calls, so the low quality audio of shouting at my laptop wasn't sustainable (esp with a partner also WFH!), and the cheaper headset I had on hand was painful after only 1 call... so I looked for a comfortable gaming headset - figuring gamers wouldn't put up with bad audio or discomfort for hours - and found this one. I really like the two ear pad options that came with it, and the adjustable boom mic is really nice (some other gaming headsets have a mic that can't be adjusted, goodness why?). The plug in options are also good, including direct audio in and USB options. The top headset pad is good, and the adjustable length works well. Overall comfortable, versatile, and seems of good quality. I've only used for 2 weeks, but seems like it will hold up. Bonus that it has some color to it (in my case, red) and so is easier to find in all the chaos compared to all of the other black-on-black computer gear that manufacturers make. Note that the mic does not come plugged in (again, another nice option that it's removable if not needed), and that you really have to make sure it's plugged all the way into headset for the mic to work. Not difficult, just might need to make sure it's fully seated to work correctly. Only drawback - and it was minor - was that it took a few extra steps (control panel>sound) to get my PC to recognize the headset, but that was easy to do. Also came with a nice quality storage bag, which I didn't expect. I wasn't sure if an ~$80 headset was going to be worth it, but this seems really well put together and well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headset for how much I paid. Overall I spent $200 on a turtle beach and will never do that again. Hyper x has always been good to me. I only changed headset cause they didn’t make a Xbox/PC headset yet. And this works PROPERLY with both. No headaches. Sound 5/5 Comfort 5/5 Price 5/5 Hyper x 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel very sturdy and the leather ear cups are surprisingly comfortable. It does come with an additional set of velvet like cups if you prefer. The usb cable provides the 7.1 which gives the cable its length, however if you plan to use these without it buy a wire extension because the standard wire on the headset is very short. Other than that the sound is very clear and loud and the construction is very solid. Overall a very nice pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this particular set of headphones during the black friday sale for 69.99 (msrp 99.99) and I didn't expect much out of it because I have a pair of Astros at home. I bought this one as a backup, but it turns out the quality is just as good if not better than the Astros I have. I would definitely recommend the Hyper X Cloud II to both serious and casual gamers alike. Pros: -Comfortable ear cases -true 7.1 surround sound -sturdiness and high quality for the price Cons: -Not wireless -Length of the wire needed to connect to device and for full functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Incredible headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been completely enamored with this headset the moment I put it on. It covers the ears snugly yet comfortably. I can wear these for hours while wearing glasses and still not feel any discomfort. The volume can go up to an ear piercing level yet still be clean. Surround sound has depth to it and all the aural nuances in games and music shine. Microphone is adjustable and detachable, my voice comes across very well to others. Easily the best headset I've ever owned. Highest recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    I hope I get the $400.00 gift card!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked up competitive gaming headsets and this one came up while the cloud 3 came out already I still went with the cloud too and was not disappointed at all. I recommend this or maybe cloud too. Also my astros 50 still work which are at cost of $250.00+ and these that are a little over $100.00 caught me by surprise on how much better they are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Its definitely worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I had no idea these headphones existed. Young lady that worked there named Alejadra brought this to my attention. Originally I was going for the Arctis series headphones since they were sold out on the ps5 headset. I told her I wanted a headset that is just as good as the ps5 ones. She then recommended me this headset right here. She told me she owns one herself. I didn't know much about these headphones, so I took a gamble on it and it paid off. Best decision I've made buying these headphones. I tested them out. I love the look, sound and feel of these headphones. They fit perfectly snug on my ears. Plugs into my ps5 controller and works. The sound quality when playing games like "Call Of Duty" or "Spiderman" is awesome. In COD, I can hear footsteps coming towards me from any direction. Also when it comes down to playing with friends in a game chat, the experience is amazing. I can hear the game and everything that's going on in the background very well while talking to friends on the mic at the same time. The perfect balance of sound between them. Makes you feel like you're in the game. Playing spiderman, I feel like I'm in New York for real. All n all, I love my headphones. Definitely would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're someone like me who likes to research a lot before making a purchase, I hope this review will help. After about a month of researching best gaming headsets for cheap, I was originally going to get the stinger. But, this came on sale for about 69.99 and I read a lot of good reviews about it. First off, this headset is extremely comfortable. I have a big head (wear size 7 7/8 hats) and I wear glasses. None of this was a problem for the cloud 2's. Second, the sound is great! I play games like CS:GO and Overwatch and the virtual 7.1 surround sound is amazing. Last, the microphone is good. Don't take that as a negative, my friends on discord say I sound absolutely more clear than what I had previously, but they I also had to adjust it because they said I sounded soft. This is my first headset I've ever bought and I would make the purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best mic I've owned. Works brand new even after 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid tier headset. I have had this headset for 2 years now and that had no issues with it what so ever. The ear pieces are comfortable enough to not hurt the ears for long gaming sessions. Sound quality is surprisingly really balanced. In competitive games (overwatch, hunt showdown, naraka blade point, call of duty) I have perfect directional audio that has given me a major advantage in those games. When I'm grouped with friends or in a voice channel I can hear others in the channel perfectly fine. The microphone I can talk normally and people can hear me clearly. I was worried about the detachable mic. Last headset I had, had one and it caused problems every so often with the mic disconnecting. This one doesn't. I'm super impressed with this brand and when time comes I'll probably get next model up from this one I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a fantastic product. They're very light which is why I prefer wired headphones, and the quality is fantastic. The only con is the chord is a bit short, but a headphone extender is cheap if not lying around. Great product and a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and wear this headset 8 to 10 hours a day, 5 days a week. It's very lightweight and comfortable to wear for extended periods. The sound quality is outstanding and the noise cancellation is better than anything else I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Light weight but well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very light and comfortable, good sound and mike works well. Fit my larger head well after about a week. They do cut out a lot of outside sound so family my have trouble getting your attention. Not totally a bad thing. I am known to have 15 hour gaming sessions on the weekend and they are still comfortable from start to finish. Cons: 1 thing and it is not big. The leatherette ear covers do get warm and make my ears a little sweaty. I will soon switch to the cloth ones as spring is approaching and i live in Florida..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new headset after my RIG finally gave out on me and came across these in store. I am not disappointed at all. These headphones are so comfortable even after several hours of wear and they fit my small dome just right. The sound is great and the microphone quality is clear. I also love the way they look, they came with an extra set of muffs in red as well as a cloth carrying case, which I appreciate. I would definitely buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, quality headset for video conferences

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a comfortable headset to wear 4 to 6 hours a day for video conferencing at work. After trying some cheaper headsets, I was determined to find something that wouldn't have my coworkers complaining about background noise or electronic buzzing. After reading what others said about the HyperX - Cloud II Pro headset, I thought they could be exactly what I needed. I'm glad that I gave them a try. They're extremely comfortable for multi-hour calls. While the microphone can't cancel out all background noises, these do cancel most background noises in other parts of the house. My voice is not mechanical when speaking on the calls and my coworkers are not complaining about any electronic or buzzing noises when I'm on calls. The supplied case and detachable microphone boom are a nice touch and add to the portability of the headset. If I needed another headset for audio/video computer calls tomorrow, I would purchase another HyperX - Cloud II Pro headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So comfortable and great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite gaming headphones to date. The cord is longer than I could ever need, and is braided which keeps it from kinking, which is a great feature. It comes with a separate set of ear cup covers that are cloth if you don't like the leather-like material / get hot easily. They seemed tedious to change (watched my husband, i left mine as is) but he got them changed, and raves about how much cooler/comfier they are. The microphone can be detached which is nice, and when it is attached it's very versatile. My favorite thing has to be the remove that comes on it. you can mute your mic entirely with a toggle button, enable 7.1 sound, and independently increase or decrease the sound and microphone volumes. Amazingly comfortable, and great for long hours of gaming/music. The sound quality is fantastic, and no feedback issues through steam chat which is our main use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Super comfortable and great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is a lot more comfortable than my Astro A40’s, I recently switched from Xbox to PC and was sad to discover I had to rebuy a new headset since it only worked with Xbox, but this headset is amazing for the price and honestly like it more than my $200 Astros, my friends have also said my voice sounds more clear and HD with this new headset as well

    I would recommend this to a friend
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