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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 912 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Cloud II Wireless Gaming Headset, particularly praising its excellent sound quality and comfortable design. Many appreciate the long battery life and reliable wireless connectivity. However, some customers have reported experiencing issues with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 912 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that’s worth $100 or more should be quality and these fit the bill. Quality microphone and Bluetooth headset just like I wanted. Only thing I would change is the leather ear muffs, I personally prefer cloth as it is more comfortable and breathable. But I will say Leather is comfortable and smooth and feels good too, just can get muggy if you wear for long periods, personally.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Wait I still have the headset on?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what I said after a couple hours of gaming which I couldn’t believe! The headset is a great product, after searching the web for many hours and pulling hair out to find the right headset since I already have a good mic (hyperX Quadcast) I came across this headset. All I was looking for was a nice wireless headset, with a removable mic. Once I got my hands on this headset and unboxed it and first put it on I was amazed the headset feels great as well as the sound quality and the ease of setup it took 3 seconds to plug in and use. In the past I’ve used a turtle beach stealth 600 and this can’t compare to this great product, the battery life is outstanding and you won’t get tired of having the headset on for multiple hours while gaming.So if you are looking for a pc headset this a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Never doinf wired again

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had a wired headset until this guy. Best sound, great battery life, high quality mic, comfy fitting, not too heavy. Have bought 5 at this point for friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud II Wireless Gaming Headset is a game-changer for gamers seeking untethered freedom without compromising on audio quality. As a long-time fan of HyperX, I was eager to try out their wireless offering, and it did not disappoint. First and foremost, the headset's wireless functionality is flawless. With a reliable connection and impressive range, I can move around freely without worrying about cables getting in the way. The convenience of wireless gaming is truly liberating, allowing for greater immersion and flexibility during gameplay. Audio quality is where the Cloud II truly shines. The headset delivers rich, immersive sound, with crisp highs, deep lows, and detailed mid-range frequencies. Whether I'm immersed in the ambient sounds of a virtual world or engaged in intense multiplayer battles, the Cloud II ensures every audio cue is heard with precision and clarity. Comfort is another highlight of the Cloud II. The plush memory foam ear cushions and adjustable headband provide a comfortable fit for hours of gaming without fatigue. The headset's lightweight design further enhances comfort, making it ideal for extended gaming sessions. The Cloud II's detachable microphone is another standout feature. With noise-cancellation technology, it delivers clear and distortion-free voice communication, ensuring smooth coordination with teammates during multiplayer matches.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good headset, quality sound, excellent range

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good headset considering the price. The comfort of the pads and the top strap are quite good. With the range it has, I can be anywhere in my house and hear what my computer is playing from the other side of the house. The microphone is excellent and voices come out quite clearly, and with the microphone being removable it adds a level of privacy. The sound quality is quite good, making this headset quite a quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 years since I bought these, these are great, sound, build quality and comfort are great for the price. Never have had any issues with these in the last 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Save Time and Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd headset (unhappy with the first 2 of different brands). Volume was increased compared to the first 2, mic is clear and flexible, comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 3 out of 5 stars

    Good but outdated software

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this headset. This time wasn't as great of an experience as last time. For such a great quality headset and great brand, I was quite disappointed by it this time around. The software/firmware for the device was extremely dated and didn't even have an option to display the battery life percentage. The battery life was really great though... somewhere around 30 hours as advertised. Mic quality was clear and awesome. The range of the device was pretty decent too. I did experience a few problems with it and I often had to reset it by removing the USB dongle from the PC and reinserting it. This time around, it didn't last nearly as long as the first one did and I ended up switching to a different headset in only a year later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Wireless Cloud II

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for both PC and PS5. Friends on Discord say it's pretty clear vocals on my end. Can walk about 25-30 feet before losing reception in the house. Maybe about 2-3 hours of battery time on heavy duty use. But I keep it charged appropriately. And yes they're comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    very good headset for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just got them over 2 weeks and so far the sounds is good and headset is not heavy as it looks. I really good for the price. the only thing I will say is the volume it doesnt stay the same once u turn it on n turn it off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset, one of my favorites

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible battery life, can go days without needing charged, incredible sound for fps games, and is very comfortable for very long gaming sessions, other headsets will start to hurt my head after playing for so long but have gone more than 24 hours wearing this headset with no discomfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headset! Great sound quality but the mic could be better but not complaining as people can still hear me kind of clear. Good feeling over the ears! Battery also last so long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable for long sessions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good sound quality. Easy to use. The mic is nice as it does not pick up too much background noise. Battery life is not as good as the alpha but still does get 30 hours easy on a full charge. Great for non gaming on calls or zoom.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best headset for me.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my go to headset. I'm on my second one in 5 years. Quality for the price is there, and functionality is great for me. This headset is easily adjustable, fairly comfortable for my head/ears after long periods of use. Battery life is ok. It has talk back if you press and hold the mute button, which I prefer, but the annoyance for me si that you have to do this every time you turn the headset on. Wish it was something that stayed on once activated, even after powering off the device. It works off a USB receiver which is a good thing for me, but BT as an option would be nice. Overall after trying many, many headsets on the market, this is my preference, even over the nicer Cloud 2 Alphas. I highly recommend this offering above anything else on the market right now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely comfortable for both my husband and I. He uses them more, but when I use them, I am genuinely surprised by how long I can wear them while wearing glasses, which tends to hurt after a while. They keep charged for a long time too and have good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Lasts longer than I expected. Usually with other headsets it only lasts few hours. For this headset, it lasts a whole. There is noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Handsdown

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable! I have a big head too and it doesn’t feel like it’s being squished when I wear these. The sound quality is equally wonderful and the microphone does a great job picking up my voice and outputting clear quality. My favorite thing about this headset is the mute button. My family likes to burst into my room yelling God knows what and the fact that I have the option to anticipate their arrival and save the ears of my buddies online with one quick press of a button… GAME CHANGER. 11/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset! Lightweight and noise canceling, very clear sound and great battery life. Tried the top of the line razer and corsair headsets and this beats it everytime

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX is the best!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets I've ever heard. I have the Cloud Flight that I still love and use for my laptop but these have even better sound and battery life and are so comfortable to wear even for long hours

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey but Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a little pricier (and I got it on sale) in comparison to other Bluetooth gaming headsets, HyperX continues to delivery on comfort and sound quality as long as long lasting battery life!

    I would recommend this to a friend
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