Customer Ratings & Reviews

For me, there are a couple main reasons why I am giving these a 4 star instead of 5. The first being the bigger of the 2 and that is the lack of having their own software that allows you to customize the sound. I feel this is something all big brands should have now. They know their own headsets as they created them and should have software that is tuned for them with some preset custom sound settings. Like for games. They can have a couple generic settings if you want to hear footsteps, or shots etc. Can even set sounds for specific games. This is something other big brands have that these are missing. My other smaller reason and not as much a factor like having no software, but they do not connect to the BT and 2.4 mode at the same time where you can listen to both. They do connect to both at same time so you can quickly select between the 2 modes. But I have a couple other headsets now that I can do both at the same time. It is nice to watch a YouTube video in between rounds and still hear the game. Or take a phone call while still hearing the game, etc. With these you have to pick one or the other. That said, despite no software from them, they sound pretty good. Using other software and you can tune them even better. They are pretty comfortable to wear all day as well. The mic is not the best, but it works decently and gets the job done. I love headsets that offer the push up to mute. These have that and for me that is my preference. For a headset under 100$, these are great. I recommend these if you are looking at a good headset under 100$ and do not care that they do not have software.

I have been using the HyperX Cloud Jet Dual Wireless gaming headset for about a week. After a lot of thought, I'm giving it 3.5/5. There's a lot to really like - it's lightweight, it has 2.5Ghz and Bluetooth Pairing, I was able to use on my PC and switch effortlessing to my Switch 2. In the box you get the: HyperX Dual Wireless Headset USB A to USB C Cable (it charges via USB C) dongle I thought you also got a storage bag, but it's more like a felt bag for shipping and doesn't have a draw string. So I don't think it's storage. The HyperX is incredibly light and actually very comfortable. The elastic strap that sits on your head helps a lot. That said, the Hyper X doesn't feel premium given it's very light weight and all plastic. The boom mic does swivel to mute, but it's left hand side only and doesn't rotate 180 (so if you prefer a right side mic, this is not the headset for you). The power button is also oddly positioned, making it just a little inconvient to use - not a deal breaker, just it's like the headset was designed back to front, as if the microphone was on the right, it would be perfect but with your mic on, the power button is just inconvenient to rich. That all said, switch device is easy with a satisifying and easy to use on/off style sliding switch. The real question though is how is the audio? The HyperX has good audio but not great. First, noise isolation is pretty good but the voice sounds a little flat to me, with a slight hiss and high trebles. Game music (PC and Switch 2) was good, but for voice chat it just didn't land right for me. I had a look and HyperX have an app (NGENUITY) but it's not compatible with this model, at least my PC never detected it no matter what I tried - so you can't tune the audio. Overal, though - I think the HyperX is a 3.5/5. Mostly because you get PC/Mac/PS5/Switch/Mobile support (dongle or bluetooth - pick what works for you). The battery life is great, I got a days use out of it 11-12 hours of gaming and it claims it's rated for 25 which I believe, plus a 2 year warranty is very generous. If the audio was better, I'd give it a solid 4.

I was given the HyperX - Cloud Jet Dual Wireless Gaming Headset in return for an honest review. The unboxing was uneventful. There were no surprises. In the box is a charging cable (USB-A to USB-C), a USB WiFi dongle, and a nice bag containing the headset and a small booklet of instructions in many different languages. It's called a "Dual" headset because it allows connections using the USB WiFi dongle as well as Bluetooth 5.3. I set it up on a Windows 11 PC using WiFi and the dongle. Setup was easy and there were no surprises. The ear pieces with their 40mm drivers are large and well padded. The controls on the headset (volume, on/off, bluetooth/wifi) are simple and quite tactile. After charging it for a few hours (full charge is estimated to take 4.5 hours if fully discharged), it was time to try it out. Note: the battery life is said to be 20 hours. I wasn't able to measure that. The sound is reasonable for a single driver/side. The frequency response is said to be 20hz - 20 khz, but the total harmonic distortion is 2% which is quite high. I found the sound reasonable pleasing to my old ears, but those with better hearing would be better judges of that. The mike is muted until it is pulled all the way down into position. The mike sound seems quite natural. My big issue with the headset is the lack of adjustability. The comfort band can be adjusted slightly, but I wasn't able to find a position that was comfortable to my ears. That and the lack of XBox support (though it does support most other devices) was a problem for me. I suppose it's fine as an inexpensive entry level gaming headset, but for long term use, I'd want something a bit more comfortable with better specs.

Absolutely the worst headset from HyperX. If I could have rated this a zero I would have. I have much experience with gaming headsets including owning/using almost every model released by HyperX, and this review will only focus on the build quality, as I am a firm believer that if a headset is not comfortable, than it's coming right off. The two areas to focus on is the flip-to-mute mic., and the suspension headband. First, the suspension headband is NOT adjustable to make it smaller, and this is because there is no way to adjust the slots to go downwards, only upwards by one to make it bigger, but for the downward position, it's not possible, so that in itself was a huge deal breaker. Now for the microphone, there is no tension when in the upright position, meaning it is sooo loose that with any little movement, the arm will fall down. They should have made the swivel mechanism more tighter. What an absolute bummer.