Customer Ratings & Reviews

The HyperX Cloud Jet Dual is a decent headset for casual gamers that are looking to upgrade an older headset. It’s nowhere close to the best headset on the market - but it’s not trying to be. It works with a variety of gaming systems which is convenient, but the sound quality can be inconsistent. In the box you’ll get the headset and a USB dongle and short charging cable. The controls and design are pretty straightforward. The buttons are easy to use and locate when wearing it. On the left cup is a switch between 2.4GHz connection (for low latency) and Bluetooth. There’s also the volume rocker, USB-C charging port and power button. The headset itself is relatively bulky with a closed-back over the ear design. Frankly, I prefer the larger headsets that go over the ear because it’s more comfortable to me than any headset that sits on parts of my ear. There’s an elastic suspension band that helps comfortably hold the headset to your head while in use. Note that the plastic headset is not adjustable, but that’s what the suspension band is for. The mesh foam earpads are some of the most comfortable I’ve used. They’re breathable and lightweight. The boom microphone rotates up to mute. It doesn’t hide inside the headset like some premium headsets. But when you don’t need it, it’s certainly out of the way. The arm on the mic is very flexible and holds itself in place. This headset has 40mm drivers that gives balanced audio with a decent amount of bass. When connecting via Bluetooth on my phone, I found the audio quality to be okay. Music was a little hollow and the bass wasn’t as deep as my other premium Bluetooth headsets. There’s no noise canceling, but the over the ear design helps keep noise out so it isn’t too much of an issue unless you’re in a really crowded/loud room. I’ve used this on my Switch 2, PS5, and computer which are my primary gaming devices. I connected it easily to my Switch 2 over Bluetooth and thought the sound was pretty good. I played a good amount of Donkey Kong Bananza and felt immersed with the sound quality. It was the same experience for my PC, which I connected via the USB dongle. I played Mafia Definitive Edition and enjoyed listening to the sounds of the city. It was much better than listening to the laptop’s speakers. It was just as easy switching to the PS5 where I played some Call of Duty with friends. The only downside on the PS5 is that it doesn’t have the 3D audio that’s built into the PS5 branded headsets and some other premium headsets. While I had 3D audio hearing sounds from behind me and to the sides were a little more muted. It’s tough to describe other than to say that when specifically playing multiplayer shooter games where sound context is key, I preferred my Turtle Beach Atlas headset. My friends reported hearing me just fine although they described my voice as sounding like I was in a can. They could hear me just fine and we had no issues communicating, so it’s more of a personal preference. The battery life has been surprisingly good. It’s rated to get about 25 hours on Bluetooth and 20 hours when using the 2.4GHz dongle. My sons and I have been using it off and on for the better part of a week and haven’t had to recharge it yet. For me, I look for a headset to last 1-2 weeks of a few hour gaming sessions before having to recharge. While $80 isn’t nothing, I consider this to be a high quality entry level headset. You miss out on some of the better features, but again, you aren’t paying for them. The sound quality isn’t the best, but is more than adequate for gaming and will certainly suffice if you wanted to listen to music.

decent headset, lightweight, max volume is a bit weak, battery life good.

The sound quality is clear and loud. It connects easily. And the fabric strap is comfortable on the head

All around pretty good quality, feels a little light, good connectivity allowing me to walk around my house while still being connected, easy to use and understand, only issue would be that the microphone will sometimes just not work but that has only happened about one or two times and you can fix it by simply turning it off and then back on. All around a good product and worth the price.

Great sound for price. Very comfortable on the ears. Will connect to PC and iPhone via Bluetooth with no issues but is not compatible with PS5 Bluetooth.

Super comfortable. Great sound. Easy to use. Long battery life. Awesome deal for the money.

I am happy with this headset. I use to play battle Royale on ps5 and do the job, very comfortable. No issues with the USB dongle using 2.4 wireless connection. Very affordable

I had gotten this headset for my nephew as a gift for Christmas and was pleased to hear great reviews about it. My nephew tells me it sound quality were well above his current headset and was very comfortable around the ears.

I got these for myself for Christmas as my original gaming headset were on last legs. These have been working well so far for pc gaming. They don’t mute when you lift the mic and there’s no noise canceling but they fit snug and the sound of clear. Not as loud sad I had hoped.

Great item; decent price, my only real issue with the item is if you don't use it for a set period of time? It'll disconnect from the dongle forcing you to restart it, but other then that? its a great headset well worth the price! Realisitically its a 4.5 given my nitpick but i can't give it half a star here so review wise 4.5 best buy wise. solid 4

I bought it for my brother, he plays a lot on the ps5 and he has been enjoying them a lot! Clear sound and good connectivity

They are comfortable and have good sound. They block a lot of exterior sound.

I am wearing these headphones right now! They are comfortable, lightweight, and have excellent sound quality.

I really enjoy using these headphones for gaming, great sound and really comfortable

Battery Life is amazing, sound quality pretty solid! Very comfortable

Use mostly the wifi capabilities not bluetooth and I can run multiple days on 1 charge!. The mic is great on zoom calls too.

Connected flawlessly to the ps5 with no wffort. Sound is clear and mic works great. A bit bassy by default, but easily adjustable.

Really fit good and was super lightweight, audio was sharp and the mic sounds extremely clear

Love these headphones! They are really comfortable, and the sound quality is amazing!

Love this headset. It's easy to use, comfortable to wear, and the sound quality is surprisingly good.