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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 121 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Cloud MIX Wired Gaming Headset + Bluetooth's sound quality, comfort, and Bluetooth functionality. Many appreciate the long battery life and the ability to enjoy rich bass and ample volume. Positive feedback consistently highlights the headset's suitability for extended use. The Bluetooth feature is frequently praised for its ease of use and seamless connection with various devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 121 reviews
  • Rated 4 out of 5 stars

    Nice headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphone, however had to return for a replacement after 1 week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son absolutely loves these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses them with his phone and his computer with no issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought them yesterday and they are the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing any type of game but for first person is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made my teenager happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my 15 year old, he is quite pleased with it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t very solid Bluetooth connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy with these as anytime I’m watching YouTube or something sitting right by my pc where it’s connected an still cuts in an out An is choppy with any music or background sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of a headset you can use on and off the computer, but quality really lacked for gaming. I ended up returning it for a wired headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good but microphone sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, fit great but the microphone really does suck. No one could hear me for anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No need to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s fine if u want to use just corded or voa bluetooh otherwise it gets confused to manage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head said just didn't like that the Bluetooth didn't work as a wireless headset

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset did not work for me, had to return and replaced with another brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great all around sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hyperx cloud mix are fantastic.Clear audio with deep punchy bass. Works great with Bluetooth and in wired mode. I tried with PS4 Nintendo switch and also my cellphone with music and it sounds excellent. If you're a hyper X fan and your looking for a very good upgraded headset with Bluetooth I highly recommend these. There also very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    4 years later - still works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset still, 4 years later, works just fine. It is extremely well built and durable. Use it for gaming and bluetoothing to my phone for music while at work. Overall this headset is one of the best Ive used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Day 2 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Jan. 3, I went into my local Best Buy to buy this headset. I didn't really have any expectations for it, but I did see some reviews saying that it was overpriced and whatnot. However, I ignored the pricing issue, and I kept on going to buy it. Upon opening the box, I was surprised to see that it was all packaged into one little package. If you are reading this, I don't recommend getting Best Buy's protection plan/insurance with this, or any HyperX product, because it's already covered under a 2 year warranty from Kingston (parent company of HyperX). As my title said, this is a review that I'm making on day 2 of owning this headset. I mainly use this to play Counter-Strike, and the sole problem that I have with it is the fact that you'll have to change your sound settings from "Stereo" to "5.1 Surround Sound", as that is one of the settings that the headset comes with. On the headset's wired mode, the microphone holds true to other HyperX's mic qualities. However, when I had it connected to Bluetooth, I was told that I didn't sound as clear as if it was connected into my computer. However, that was not a problem, as people could still make out what I was saying. Upon first usage, I was surprised to find that the Cloud MIX was very light, unlike the AmazonBasics one that I had used for the past two years prior to this purchase. Overall, I would definitely recommend this headset to people who are looking for a hybrid. This headset is great for the outdoors, albeit you may look a little bit out of place wearing a gaming headset around.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is so good, i would say it sounds as good as the Alpha's! I use it on PC, Xbox One, and PS4, it sounds great on all of them. I highly recommend it. Oh and also sounds great via bluetooth with my phone. If you are unsure, just get it, you will love it! :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many headphones from Astro a40 to turtle. Each elite pro and these are the Best headphones i have ever owned in my life. Thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as comfortable as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try this headset on if possible before you purchase. The sound quality is good, but it gives me actual headache after only 20 mins of wearing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Expensive Mediocre Gaming/Portable Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this gaming headset based upon its bluetooth capabilities. It works fine for an iPhone and is comfortable to wear. It pairs with a PC but his friends say the mic sounds muffled. Also, he could not hear everything during a Fortnight game. Lastly, it will not pair with a PS4 Pro. All in all, this is a wired gaming headset that can be used with your phone when you are out and about using bluetooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Headset. Do NOT buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Headset with the expectation that it would be pretty good. But it was probably the worst headset i have EVER. From the day i bought it i was having issues with it where everyone could hear the feedback of my games/music or anything i was doing on my computer, i had to turn the sensitivity so high that it didnt pick up anything without boosting your own microphone which always makes the quality fuzzier. Not only this it consistently had problems with making a loud crackling noise over the mic on its own that my friends could hear. This was NOT only this headset, i got a different one of the same brand and it had the exact same issues. This company makes headsets that are a couple hundred dollars of garbage. I do not recommend this headset to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over Priced Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth $200 they died will not turn on will not charge after a couple uses. Adult owned maybe and I mean maybe 20 hours of use before they died . Tried factory reset nothing tried their Tech Support that guy knew less than me useless do not purchase unless you get extended warranty.

    No, I would not recommend this to a friend
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