Customers are positive about the performance of the Gaming Desktop, noting its ability to handle games smoothly at high settings. However, customers are negative about the limited number of RAM slots on the motherboard, and some have also reported issues with the build quality of the system and included keyboard. The advertised specifications did not always match the received product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
Cons mentioned:
Ram slots
Rated 2 out of 5 stars
Misleading
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this after reading comments from the ibuypower account stating this had 4 RAM dim slots and would be a B450M motherboard. After a delay and after seeing other had issues with not getting what they paid for, I knew to immediately check. Well, indeed my computer showed up to my door and to my surprise it was a A320M motherboard with only 2 RAM slots. Vague item descriptions and subpar parts are all I got from this experience.
No, I would not recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello, We apologize that your PC cam damaged. The listing was incorrect regarding the RAM slots and we are in the process of changing it.
Cons mentioned:
Build quality, Ram slots
Rated 1 out of 5 stars
2 RAM SLOTS/BENT CASE/PRE-OWNER?
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pc i bought was advertised as 4ram slots and only came with two, also my pc seemed to be resealed meaning it was already opened. The corner of the pc was also bent and the top usb plug in isnt even aligned with the hole. Sad to see iBUYPOWER selling products like this. Please reply so we can talk about a solution.
No, I would not recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello, We apologize that your PC cam damaged. The listing was incorrect regarding the RAM slots and we are in the process of changing it.
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good value for the price.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After owning this machine for a week i can say it is quite the beast without overclocking. Although the fit an finish was rushed to say the least especially the cable management was quite sloppy, a foot was too far in ending in a easy to fix wobble, and the top panel was not completely snapped on although minor it is notable. In terms of packaging the box it came in was pretty bad although the machine an accessories were fine shipping is a big need on improvement. I know in these trying times logistics are difficult but my box shouldn't look like it was kicked down a flight of stairs lol. As for the installation everything was perfect it POSTed, booted and ran fine. Not even that behind on Windows 10 or OEM drivers. A notable issue with software is the RGB controller software ASRRGBLED also known as ASRock Polychrome, stopped working after I installed Origin or Epic Games Launcher. But this is due to a failure on ASRock's part not iBUYPOWER it's just a bad program that requires you to flash it's BIOS after any change lol. The keyboard an mouse are ok great for entry level gaming or daily driving but not for the more picky of us. All in all the convenience of going through a middle man to get cheaper system-intergrater machines is nice. With part prices close to MSRP, to the door delivery, and the safety net of warranties it's not that bad to go with iBUYPOWER this time around.
I would recommend this to a friend
Cons mentioned:
Build quality
Rated 5 out of 5 stars
Great PC so far
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have been without a gaming rig for a LONG time and took a chance on this one. Booted up nice and quick. Easy windows set-up then on the way. Shipping took about two weeks but eventually it came in. Just have to realize the world we are in right now, things aren’t the same as before and shipping won’t be instantaneous. However, once you get this bad boy and set it up, you will be quite happy with the results.
Only minor issues I have is that the internal lighting doesn’t turn off when computer turns off. Had to manually turn it off before shutting down using system app. Lights aren’t too bright or obnoxious (IMO). The other issue is the keyboard (came with the tower so meh) doesn’t have slip guards underneath so if you have a slick desk or surface, it could slide if you apply the right pressure.
Otherwise, a seemingly great rig so far *knock on major wood*. Hoping that this one will go the distance.
I would recommend this to a friend
Cons mentioned:
Build quality, Ram slots
Rated 2 out of 5 stars
Fair price but not as advertised
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mine came with a motherboard that has only 2 ram slots. General build quality is fairly low and the parts used are the cheapest possible versions. Would be a solid 4/5 just for the convenience of the shipped machine met the specs described, unfortunately by cheating out on the motherboard I’m left with needing to replace the most difficult part to replace in the not so distant future.
No, I would not recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello,
The image of the system shows 2 RAM slots, and the specifications list only 2 slots on the motherboard. Is there some other place where this system was advertised differently? If so, we would like to know so we can fix it!
Pros mentioned:
Performance
Cons mentioned:
Build quality
Rated 4 out of 5 stars
Beast Computer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Handles all games 60+fps on ultra settings. Can run virtual machines with no issues, quick.
A bit bulky and keyboard has some sticky key issues but thats about it.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Ram slots
Rated 4 out of 5 stars
Almost as advertised
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Shipping was delayed and deliver took 15 days. Performance is solid and benchmarks good. Motherboard only had two ram slots as apposed to the advertised four.
I would recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello, We apologize, the listing was incorrect regarding the RAM slots and we are in the process of changing it.
Pros mentioned:
Speed
Rated 5 out of 5 stars
Unbelievably fast, powerhouse PC
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unbelievably fast, rock solid build, ASUS brand parts, three RGB fans (was expecting two) shipped via 2-day air. I have to say that I am absolutely amazed. I was in a bit of limbo at first given the less than great communication about inventory and ship date, but BOY did iBuyPower come through big-time. Phenomenal build quality and upgraded the shipping to 2-Day air after it was initially delayed. I could not be more impressed with iBUYPOWER. Kudos galore.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Cons mentioned:
Ram slots
Rated 2 out of 5 stars
Good pc
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love it boots fast runs games fast but only came with 2 ram slots instead of 4
I would recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello, We apologize, the listing was incorrect regarding the RAM slots and we are in the process of changing it.
Pros mentioned:
Speed
Rated 5 out of 5 stars
Gaming computer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing speed, everything works great. I found my new go to computer system. The video card and SSD make this computer amazingly fast. Love this. Will buy again.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good Price, Great Performance
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect computer for my gaming needs! I usually play games that aren't too demanding like League of Legends but I occasionally play Grand Theft Auto and Call of Duty both of which run very smoothly on this computer.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Ram slots
Rated 2 out of 5 stars
Broken mouse, less ram slots
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product showed up with a broken mouse (best buy took care of that) and it came with 2 ram slots instead of the advertised 4 (which was one of the selling points for this unit). Other than those things the computer itself has run well I haven't put it through extensive anything aside from normal set up and preferred app/game downloads
No, I would not recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello,
We apologize, the listing was incorrect regarding the RAM slots and we are in the process of changing it.
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Compute, shipping could have been better
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a PC, with it being my first time buying a prebuilt. I was amazed at the quality of the build and the components inside! I am very pleased with the computer, it runs like a dream, and I would definitely buy again!
My only complaint would be the shipping. I paid extra for expedited shipping, only for it to come in 3 weeks with no help from support or any information being told to me, leaving me in the dark. However, I was eventually refunded for the expedited shipping, so no harm no foul.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Boxes
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wish it came with all your component boxes, but works good
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Took a while but it's here now...
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally got it, it's great. At long last, thank you. Works great too!
I would recommend this to a friend
Rated 4 out of 5 stars
Powerful and affordable gaming PC, recommended
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice for gaming and does not stuck. recommended
I would recommend this to a friend
Rated 4 out of 5 stars
Incorrect MB Description
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast and I am going to keep it, but motherboard description is wrong. Only two slots. Not an Asus as pictured, but low end ASRock. For the money that should be better.
I would recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello, We apologize, the listing was incorrect regarding the RAM slots and we are in the process of changing it.
Pros mentioned:
Performance
Cons mentioned:
Ram slots
Rated 2 out of 5 stars
ok,but misleading
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
unit performs reasonably well , but really disappointed with downgraded motherboard , cpu cooler, & ram
No, I would not recommend this to a friend
Brand response from iBUYPOWER Product Expert
Posted .
Hello,
We are sorry to hear you think this listing was misleading. The motherboard, RAM, and CPU cooler may not necessarily be the ones pictured in the images, since we use a variety of different models in our systems depending on what we have in stock. However, the parts are still the same type as what is listed, and nothing was downgraded.
Rated 3 out of 5 stars
Fair enough for price, but disappointed
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Given the components it's a fair enough price for the build. However the initial image and answers from iBuypower regarding components turned out to be erroneous (a lower quality motherboard with fewer ram slots and a version of the video card with fewer port options). I had hoped to use this computer for a good while, being able to update as I went. I don't think I'll be able to do that - at least not to the level I had expected - with this build. Not a very good first experience with iBuypower, I'm afraid.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Not too bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Some specs were below listed, some were above. Parts quality was pretty good (got an ASUS GPU). Definitely satisfied for the price, runs well so far with no temperature issues