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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 454 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Gaming Desktop's performance and graphics capabilities, frequently praising its speed and ease of use. Many appreciate the excellent value for the price and the straightforward setup process. While some experienced issues with the solid-state drive and hard drive, the overall positive feedback highlights the system's strong performance in gaming and everyday use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-454 of 454 reviews
  • Rated 5 out of 5 stars

    Great PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast Computer and great for gaming. It lives up to expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GAMING COMPUTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO OPERATE, ASUS BUILD COMPUTER, A BIG PLUS, WIFI WORKED GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love I buy power especially there mouse's the best I ever bought

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great but the keyboard and mouse is kinda bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful, fast, and quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good PC buy and i couldn't recommend it more for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked like a charm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup ready to game in 10 minutes. Really cool lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice pc i would totally recomended it for someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality very good and good for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and excellent for gaming Amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great. The spec is nice for its price. The frame is well. However, I have not yet received the fortnite bundle code yet that came with this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrific. Just a horrible experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Day. Set it up. Wouldn't connect to wifi. I call Geek Squad. Everybody has the same problem: bad wifi card. IBUYPOWER installed a bunch of rubbish and didn't even bother to quality control the issue. It Kept connecting me to "Skynet". I felt like I was in "The Terminator". My son's Christmas a complete wash. Yeah: First World problems, but you spend $1000+ for an item, you expect more than this. TO add insult to injury, the monitor I ordered to go with this? I open the box and it's someone's headphones: no monitor. IBUYPOWER? FAIL. Best Buy? FAIL.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello! We are sorry to hear about your experience and thank you for expressing your concern. If this issue still has not been resolved, please contact our Customer Service at (888) 462-3899 Monday through Friday 9 am - 5pm PST for further assistance with our warranty program ibp-AW

  • Rated 1 out of 5 stars

    NOT GOOD FOR OCULUS RIFT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for the Oculus Rift. At first it seemed perfect since the specs exceeded what was needed. Everything was fine until I had to hook the rift up to the computer. It won't recognize the HDMI port! I took the computer back thinking the first was defective and got a higher model and the exact same thing happened! The monitor won't recognize the HDMI port. I've tried everything! First the graphics card only has DVI out and the HDMI port seems to be connected directly to the motherboard and not the graphics card. I will be returning this to BEST BUY and getting something different.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Thank you for taking the time to write this review and provide feedback, we greatly appreciate it. We understand that you had hardware issues. We always recommend reaching out to our support team for help in troubleshooting. We also understand that you have opted to return. If you have any further questions or concerns, feel free to reach out to us anytime; we are more than happy to help.

      Customer Support:
      888-462-3899

      Technical Support:
      888-618-6040

      Best,
      iBUYPOWER Support | [email protected] ibp-AW

  • Rated 1 out of 5 stars

    Super disappointing, had to replace twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy this computer. The solid state drive failed within the first few days of using it after we gave it to our son for Christmas. We were able to take it back to Best Buy and exchange it. It's now May and the solid state drive on the "new" one of these is also corrupt. Our only option is to send it back (at cost to us) to iBuyPower and have them send us a new solid state drive, and have us install it ourselves (not tech support people). BestBuy won't let us take it back at this point. We are bummed. It seems like the computer should have worked for more than five months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ssd

    Rated 1 out of 5 stars

    Wont last.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the $899.00 version.. Lasted less than 3 weeks. Video cards too strong for motherboard.. Kills it. Black Screen .. They need to re balance the PC.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average but avoid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts and specs are decent for the price however the computer has problems. Out of the box the "AURA" lighting program does not work and I can't find any solutions online. That's a little annoying but not a deal breaker. The other main issue I had is frequent freezing for about 2-3 seconds. Seems to happen when playing games or listening to music, also can't find a solution online to this problem. I would avoid this computer and all other Ibuypower products going foward.

    No, I would not recommend this to a friend
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