Customer Ratings & Reviews
- Model:
- BB973
- SKU:
- 6362984
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the performance and graphics capabilities of the Gaming Desktop, frequently praising its speed and visual quality. Many also appreciate the build quality and the relatively quiet operation, though some have reported issues with the SSD, RGB lighting, and power supply. Positive feedback on the price and ease of setup were also common.
This summary was generated by AI based on customer reviews.
Liquid Cooling System Disappoints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this PC for just under a year, and it has functioned well enough up until the past month. My CPU temperatures frequently sit at 90 C. After I saw this happen, I reapplied the thermal paste, but the problem persists. Most definitely do not get this PC if you intend to overclock your CPU, but even if you're not be wary this AIO liquid cooler is far below par and could run you into trouble.
No, I would not recommend this to a friendGood pc extremely poor support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pc from ibuypower through best buy during nvidie geforce 2080 promotion that was supposed to come with cod. bb says talk to ibuy power, ibuypower says talk to best buy. then im told maybe msi who says talk to ibuy power. I am tired of being run around. Keep your game and thanks for wasting my time.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello there, thank you for your latest review. I am very sorry to hear this however, any games promised to you at checkout would come from the retailer as we provide game codes for only our core customers. I do apologize for this misunderstanding. If you do require further assistance, then please let us know!
Cannot find drivers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I have only had this PC for about 2 weeks, during a power storm, the PC was in hibernation. After the power went out, Windows 10 wouldn't boot up so I had to re-install the OS. Sadly, that also means that i lost the drivers to the RGB color fans that came with this and i was unable to find this.
I would recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We are sorry to hear that your system experienced issues after a power storm. You should be able to find the drivers on your motherboard manufacturer's website!
Terrible build
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went in to buy this the first time and all the parts in the computer were completely wrong (cheaper build inside) - had to drive back to replace and as we set the new one up it didn’t even turn on. So disappointed with this computer, will have to go back and return it.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .HI Kate,
We are so sorry you encountered these issues. Our technical support would be happy to help with any issues you have with your system. Please give us a call at (888)-618-6040. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST.
Got the blue screen of death within the first day
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just reset my computer then it popped up with the blue screen of death, hopefully we can get a replacement of if they can fix it.
No, I would not recommend this to a friendBrand response from iBUYPOWER Product Expert
Posted .Hello,
We apologize that your system was experiencing blue screening issues. You can call our tech support at 888-618-6040 for any future issues and they will be able to help you pinpoint the problem.
Great, until you use it for more than an hour
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the PC for 2 days now and it is already running much slower than the 1st day, and about 45 min it freezes. Needless to say I would not recommend.
No, I would not recommend this to a friendHd kicks out after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s iight. Runs well for the first 3 years then starts to fall apart
No, I would not recommend this to a friend