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Customer reviews

Rating 1.8 out of 5 stars with 5 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Stay away from iBuyPower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty and didn't work right out of the box. Literally no signal from the graphics card or mother board. This computer had no reviews when I purchased it 2 weeks ago, it just met all the specs I need. Came here to write this and found that several other people have the exact same experience in the last week. Honestly, shame on iBuyPower - people who purchase gear at this tech level and price point need it to work immediately. I'm returning the computer but this has cost me time and money in my business.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      We apologize your system did not work right out of the box. We are investigating the issue with this model. ibp-AW

  • Rated 1 out of 5 stars

    DOA machines twice, horrible CS from ibuypower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever twice. DOA both purchases machine build not with parts listed(no m.2 drive we green data instead, video card on second one was 6800 not the 6900 I purchased. When I contacted ibuy power they said it wasn’t their issue and to deal with it. Both returned for full refund and went for custom build. Shipping on both was over two weeks late with no notice of delivery causing us to miss the delivery both times (signature required)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out of the box - no video connection could be established. Called customer service and sat on the line 2 hours before giving up and returning to best buy. Suspect the culprit was the underpowered/off brand PSU - for $3500 you'd expect something top of the line.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      We apologize your system did not work right out of the box. We are investigating the issue with this model. ibp-AW

  • Rated 1 out of 5 stars

    Came Broken!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and it would not post. Took it back to bestbuy and geek squad couldn’t figure it out either. The pc came broken.

    No, I would not recommend this to a friend
    • Brand response from iBUYPOWER Product Expert
      Posted .

      Hello,

      We apologize your system did not work right out of the box. We are investigating the issue with this model. ibp-AW

  • Rated 5 out of 5 stars

    Gaming PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an 11th Gen I9 gaming computer through Best Buy. The computer was delivered when promised. It was very easy to setup and start up. The RX 6900XT offers great gaming performance that I am finally able to play most of my games max settings.

    I would recommend this to a friend
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