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Customer reviews

Rating 2.6 out of 5 stars with 13 reviews

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46%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 1 out of 5 stars

    Very Disappointed in the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the quality of this product. The watch has no back button, does not come with a wall charger just the cord and does not have a way to disconnect from Iphone once the app is downloaded and signed in. All my notifications for emails, messages came through the watch. Customer services fix was “we are trying to update a new software” and didn’t know how to factory reset the watch.

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      Thank you for your review. The charger for this watch can be plugged in to the USB port of your computer / laptop to charge the watch. To reset your watch, go to the app and go to navigation where you can find the image of your watch. Tap on the image and select the option to reset the watch. To better assist, please reach out to our Customer Service team at [email protected] and make sure to include your contact details. We'll have a member of our team contact you right away. timex-watches

  • Rated 1 out of 5 stars

    There are better products to choose from

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy product. Worked for about five minutes. Useless for children under the teenagers because it will not allow them to have an account to track their health. Ridiculous.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very difficult to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set the time and date plus to many icon in the face of watch which is hard to see,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Starter Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter watch for young kids. My son uses it to track how many steps he takes each day (miles he walks) and how well he sleeps during the night. It helps him focus on getting plenty of exercise and getting plenty of sleep. He's still learning some of the other features, but it's a good learning tool for when he gets older.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not recommend this product. Is not what I expected. Bad watch and apps.

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      We would like to know more about the issues you had with your iConnect watch. To better assist you, please contact [email protected] and our specialist will be contacting you. timex-watches

  • Rated 3 out of 5 stars

    Return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to return it. My daughter best me to it. Got the same

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great for a preteen kid that wants to keep up with the cool things mom has. God alternative to a fitbit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch performs well. We have two children with this watch. Neither are old enough for a cell phone therefore the watches are paired with my cell phone. I do find that the watch I paired to my phone second does not always communicate with my phone and has to be reconnected to keep the time accurately displayed on the watch. I feel it is a decent watch for the price and our children are thrilled with them. Directions for use could use more in depth explanation along with set up instructions in the Timex app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Watch Quality is good!! But it has worthless app!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I can't recommend this product to anyone.you can't set time without app!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't even set the time. I do not recommend buying this product.

    No, I would not recommend this to a friend
    • Brand response from Timex Customer Support
      Posted .

      Hello, DeMarco. We appreciate your feedback and we are really sorry for the inconvenience that this has caused you. To better assist, please reach out to our Customer Service team at connected.products@timex. timex-watches

  • Rated 1 out of 5 stars

    Dissapointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year the screen got lines in it, went for a replacment, Beat Buy ordered it for me, I left the store, an hour later they cancelled the whole thing and refunded me the purchase price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece, its very cool and pretty too. A more economic yet cool option for a present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and arrived on time. Works perfect.

    I would recommend this to a friend
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