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Customer Ratings & Reviews

Insignia™ - 0.7 Cu. Ft. Compact Microwave - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 3390 reviews

94%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    A Very Good Working Compact Microwave

    Posted
    luvtee
    • My Best Buy® MemberMember

    I am 69 and NEVER owned or used a microwave in my life. I bought this model because it is compact in size and would fit into my very tiny studio kitchen. I also needed a microwave because there is currently a gas leak in my apartment building and all tenants will not be able to use their stoves for months. I also currently get Meals on Wheels which is why I now currently needed a microwave to heat up these meals for dinner and avoid having to eat out now. I actually had to call a friend to help me out in how to even open up the door. As I did read the User Manual and there was NO mention on that at all. I guess it was just assumed everyone would know how--but not me. The button to open up the door is the white rectangular box on the right bottom of this microwave. I never even thought it was a button and just part of the bottom trim. I also called Insignia customer service as I had other questions such as not seeing the light brown mica inside the microwave as it was stated as being very important not to remove that brown mica. Which is one of the reasons I am giving this item only 4 stars as the person I spoke with spoke very quickly, had a strong French accent so I couldnt understand her and it was almost impossible to communicate with her. Plus she just told me not to worry. The same thing happened when I inquired about using my dinner plates because they are larger than the 10" turntable (3/4" larger). It just got to the point that I thanked her and hung up and called my social worker who came over to help me out as I was very upset by that time. She pointed out that the light brown mica is the trim on my turntable which reassured me on that point and also relieved me to find out that my dinner plates would work although they are somewhat larger than the turntable as the door closes easily. We even tested it out and put the dinner plate on the turntable and heated the microwave for 1 minute and it worked fine. BUT the main reason for giving this item only 4 stars is the wattage. Last night I heated up my chicken dinner from Meals on Wheels for 3 minutes as per the directions and it was not cooked well. It was edible to eat but tough and very watery--just very different from when I use my stove. Tonight I will try 5 or 6 minutes to compensate for this low wattage and see if there is now a difference. Other than those 2 complaints I am very pleased with this purchase, It's white color and compact size looks very attractive in my small kitchen.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    terrible-doesn't heat up food on power 10

    Posted
    atlasLA
    • My Best Buy® MemberMember

    If you're looking for a small, cute, inexpensive microwave... well, I wouldn't buy this if I were you. After four months of ownership, it doesn't even warm up my food. I have a meal I often eat that takes 3 minutes to warm up. In this microwave, I always had to do 4 minutes to get what previous microwaves did in 3 min. I bought this one because of the size so it'd fit under my kitchen cabinets on the kitchen counter of my new apt. I almost reviewed it before with a 3 star review, seeing how lame it was but it worked. Now, I'm giving it one star because within 4 months, it makes the food lukewarm after SEVEN minutes. I had to keep putting it back in for more time. I was hungry and didn't want to waste the food... but basically, now I have to more than double the time to get it to be lukewarm. I checked the power level... still set at the highest level: power 10 (which should be labelled power negative ten). The WORST microwave. If you're looking for something small, go with something else. Of course, it conveniently breaks after the warranty but under 6 months of use. What a waste of money. And the beep is long and at ear-piercing volume and doesn't even stop if you press the clear button when it goes off. Wish Best Buy would give me a credit towards a new one. Even a partial credit would be appreciated. An item should last more than 4 months.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my new microwave and the price !

    Posted
    NCShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My old microwave was 37 years old, but quit working safely, but I measured the inside, outside and calculated this into inches and then into cubic feet, as well. Height x width x depth=Cubic feet ( 12 inches= 1 foot. ) This new Insignia measures about 11 inches square interior , has a 10 inch rotating glass plate, on rollers, and a entrance height of 6.5 inches. That's big for .7 cubic feet ! Then I knew this size to shop for, actually taller, and would work since I was happy with the size I had been using. The new exterior is 15 inches across, 10 inches height and 12 inches from back to front ( depth). I have the same spot and space in my kitchen to place it. I looked at my appliance colors, and they were white, which Best Buy offered. I read customer reviews from people who actually had bought and used this exact microwave. They were very good. The number of reviews was 1,000 and averaged a rating 4.5 stars. That was terrific ! I compared it to a couple other microwaves that did not suit me with comments, both positive and negative, sizes, prices and numbers of reviews and stars. This microwave had everything I wanted, size= interior and exterior, a warranty, color and free shipping and a best price from any store I researched. I felt confident ordering it and waited eagerly for its arrival and felt like it was a Christmas gift to myself ! It's easy to use and looks wonderful. I love it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall I am Pleased!

    Posted
    catanddogcaren
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black the day my other microwave died. Before I bought it I read all of the reviews on the Best Buy website. There were people who said if you READ the manufacturer's instructions/guidelines for making things in this microwave it works fine...and YES...that is TRUE! It is the perfect size for my small kitchen and small counter top area. My ONLY complaint is I LOVE to make popcorn using the kernels that you buy at the store not the pre-made junk and popcorn does NOT come out well in this microwave. That is my ONLY complaint. Otherwise it does exactly what it is supposed to do. I do not cook in the microwave, I heat coffee, I make frozen veggies and mostly reheat and it is FINE! When making something like frozen veggies, as others have said READ the bag, this microwave asks you for the ounces and if you punch in the correct number of ounces it is perfectly hot when finished. Yes, it doesn't hold giant dinner plates, but it does hold average size dinner plates and my coffee cup/mug/canister is larger and that fits just fine. For the price, it is perfect. Except for how it makes popcorn I am pleased.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Feeling adventurous?

    Posted
    CliveStaples
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This tiny, itsy-bitsy little microwave does more or less what it's supposed to. We've had no major issues with it so far, but MAN - it's weak. We put this in our office, and I'm used to a much more potent microwave at home, but you'll find you have to adjust / increase the time for all the stuff you want to cook or heat with this - at least for stuff coming right out of the freezer. It's kind of an adventure figuring out how long you ACTUALLY need to heat something since the directions on your food packages are usually developed for more powerful microwaves than this. And I don't mean an exciting adventure - like grabbing a golden idol off a pedestal, swapping a bag of sand of similar weight, and running for your life from a giant boulder that wants to crush you. I mean a stupid adventure like walking back and forth to the microwave, cursing all the while because you have to keep heating your food over again cause it wasn't in there long enough, and eventually eating food that's either undercooked and gross or overcooked (because you guessed wrong) and still gross. If I'd been spending my own money - or if I'm ever in the market for a new microwave at home - I'd not have pinched pennies. Get one with more than 700 watts.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very pleased with purchase

    Posted
    MouseFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When my previous microwave quit I decided to think about a new one with fewer bells and whistles because I had almost never used much of what the previous microwave had. Once I started thinking about spending less, I also researched lower power options. In the end, I replaced a 950-watt oven with this 700-watt oven. I knew “cooking” would take longer, but I decided that wasn’t really a problem for me. The lower power microwave does take longer, but it still does the job fine, and the slower pace is not a problem for me. I’ve used the Insignia microwave several times a day for a couple of weeks, and I am very satisfied with it. I feel this little microwave oven is very solidly built of good materials; it doesn’t seem flimsy or cheap at all. The only negative I would note might be a problem for some folks with arthritic hands. The number-pad buttons require quite a bit of pressure. I don’t have problems with my hands, but I wish the buttons didn’t require such a mighty push! Maybe they will get easier with use, and maybe not all units have the same issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Small but mighty

    Posted
    GymRatt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this 36hrs 5minutes and 3 seconds after our range-over microwave quit (12 years old). I don't know why I waited so long. My husband was out of town so I knew it would be a few weeks before we'd be able to replace the range-over. This is a nice little machine but not very roomy. I had to make do with some dishes. I liked it so much though that when we replaced the range over with a bigger one I didn't want to give it up! It heats well not so terribly bulky. I am keeping it for hurricane season because I think we can run it off the generator. Also, it doesn't have that pesky beep until you open the door. Yeah, I know, I found last night's herbal tea one morning but so what! At least it didn't keep nagging me like the new one does. We ended up using it for three weeks since the over range one we wanted was out of stock. There is no way I could have lived that long without a microwave..no way!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little microwave for any money

    Posted
    capecodman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Like most of us, one day we tried to use our microwave and nothing happened. After trying a few things, we decided that we had to purchase a new one but it had to be small, effecient and easy to use We read many reviews and even though this had its share of bad ones,there were enough good ones for us to try it and we're glad we did. Not only does it fit our counter space very well, but it is more powerful than we thought it would be, and very easy to use. And by the way, it was less expensive than most but not cheap looking. You wouldn't guess the price by just looking and using it. I strongly recommend this to anyone that needs to fit this little workhorse in a small space. Plus you can always take it back if you don't like it, but I can assure you that you won't.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible do not buy

    Posted
    dougal

    I purchased this in January, 2018. It takes forever to heat anything, the heat is not distributed well. A month ago I noticed cracking underneath the glass plate and the paint was cracking, now the paint is totally off and the bottom (inside the microwave) is rusted. When in use, the microwave got very wet inside with condensation. I have a 2 year warranty with this and I will be returning this to the store. The picture is below. No, this is not dirt, food but rust on the bottom of the microwave. I do not recommend this to anyone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome as teenagers’ 1st dorm microwave!

    Posted
    Tbustam148
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can’t say enough about this basic small microwave! I bought it about 3 months ago for my teenage son to be his dorm device. Although with it being small and cheap, it packs a real punch! It’s perfectly awesome for heating up the basic ramen noodles cups but doesn’t falter when heating to super hot big size entrees. I can’t complain! And, my son lets all his frat mates use it and it’s really held up tough. It’s little nooks and crannies are a bit hard to clean though. Also, it provides smudge-free paint finish to its black color so even when he forgets to wipe the outside down, you cannot even tell. Lastly, I was a bit disappointed that the sound when it’s operating is a bit loud but that’s really okay. It’s awesome for being store brand and we’d buy it again definitely!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for the price, and sized right at 58"

    Posted
    Gino
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had no idea Samsung offered a 58" class TV, thinking I had to pick from either 55" or 60". The 58" fit perfectly in my cabinet. Free delivery from BestBuy was good, but the delivery service changed the date I'd originally requested and received a confirmation for. Finally, after delivery I was able to assemble and set it up in about an hour. Performance is excellent for the features. UHD is noticeably sharper than my older HD model. There is a similar but slightly lower priced 58" Samsung model that has only 2 HDMI inputs instead of the 3 on this one -- the 3 inputs was important for me. The remote works fine but I'm not sure it's a "smart remote" because we still have to use our cable box remote to control things -- no problem -- the cable box remote operates the basic TV functions. If I were buying another TV in this size, I'd buy this one again....... as there is not many (any?) other 58" models out there.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for small apartment/single person

    Posted
    turbo2600
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this unit in May of 2017. It's Feb of 2018 as I write this and it's still going strong. This unit was purchased on sale and with Rewards points. It's a compact unit that I mainly use to heat tea and vegetables. It has 700 watts of power, so if you plan to use it to heat a small meal/TV dinner, it'll generally take longer to do so. Though I generally don't eat "TV dinners", I was planning to use it to re-heat the occasional plate of leftovers. I was bummed to discover that standard sized dinner plates are too big to fit in it. A slight inconvenience, and I've made-do by using other plates and dishes to reheat items - or resorting to my countertop convection oven. It's kind of an "it is what it is" drawback, but worth mentioning - hence only the 4 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Saved Thanksgiving!

    Posted
    Superman31170
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    ‘‘Twas the night before Turkey Day, and all through the House, not a creature was stirring.... Because my wife was going crazy! One of the kids microwaved a spoon again and damaged our 6 month old over stove mounted unit! No repair man would come in time. I ran to Best Buy hoping to find anything just to get us through the holiday. I purchased this unit on sale for $30! We were amazed at how well it worked. To this day we keep it on counter with other small appliances. The kids are only allowed to use this unit. It’s amazing for 3 times the price and small enough to fit in any tight spot. Light enough to grab and take to cabin on trips as well. Couldn’t be happier!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works for me

    Posted
    Miranda

    I read a lot of reviews for smaller microwaves including the ones for this one. Thought I'd give it a shot. I live in a small apartment with no counter space so I wanted an iddy biddy microwave to save space. My only issue is this isn't really that small. That's on me for not paying attention to measurements. I figure people complaining about improper cooking times didn't read the manual. A quick flip to page 13 tells you you have to think about ounces. I primarily heat frozen dinners with the microwave so all you do is read the package, read the manual, and you're good to go. Hot food. Longer wait? Sure. But really don't blame the machine, blame yourself for not knowing how to use it. It works just fine! :)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Microwave for college dorm

    Posted
    CollegeStudent
    • My Best Buy® MemberMember

    Im happy with this microwave. I bought it for my college dorm room that I share with another girl. It heats food perfectly, but I have some minor conplaints. Ive had it for 1 year now and the plastic over the buttons wore down, which is really just a cosmetic issue. Its also loud and you cant stop the noise after it goes off, so I would hate using it if my roomie was sleeping. The only thing I found that I cant cook in it is popcorn. The standard popcorn bag gets too big, and gets stuck, and then the bag burns on this foil piece inside the microwave, which makes the room smell burnt, and butter somehow covers the microwave, so you have to clean it or itll smell like popcorn until you do. I actually think it could be a fire hazard to make popcorn in. Buttt thats ok cause I paid like $30 for it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic little Microwave

    Posted
    Mee2
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love my little Black Insignia MW! It has all the features I wanted including turntable and light that comes on when the door is open and during cooking. The Control Panel is easy to see and use.It's sturdy and stable, no movement when opening or cooking. It fits perfectly atop my Minifrige in my small Room. At 700 watts it's a little slower than larger M/Ws but that's only a small adjustment I was willing to make for the convienience it brings to my Nursing Home Room. It meets all my expectations and looks stylish and sleek. I have nothing but good to report. I highly recommend if you need a compact little workhorse of a Microwave. Best Buy is awesome and thier GeekSquad Customer Service is fantastic at the Polaris Store in Columbus, OH where I purchased it. Thank you James Horton!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality, not reliable

    Posted
    Levin
    • My Best Buy® MemberMember

    Going to return the product for a SECOND time in about a week. DISAPPOINTING!!! The 1st one have a corner bumps off --- returned The 2nd one have a huge dent on the left wall, but as long as it works I will keep it. However, many of the buttons on the control panel completely stopped working within days, including "stop & cancel", "clock", and several numerical buttons. --- going to be returned Return a defective product is normal, but to get several defective ones in a roll within several days is a problem!

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Thank you for the feedback, and we are sorry to hear that you ran into multiple issues that seem to have originated with shipping the Microwave. Fortunately it does sound like your local store was able to resolve the issue both times under the Best Buy 15 day Return or Exchange guarantee. – Jon, Insignia Products BBY-ExBrand_Insignia

  • Rating: 2 out of 5 stars

    Poor performance

    Posted
    RonE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’d bought this microwave for my girlfriend and her new apartment. She was really thankful and excited to use it, and I was happy to help out. However, whenever you use this microwave, you have to (at least) double the amount of time you’d normally heat up your foods for. The wattage is poor, or the microwave itself is just not working properly. She’s tolerating it; I think she just feels bad and doesn’t want to complain. Though I feel bad for purchasing such a poor performing product. If she’d let me, I’d gladly bring this back into the store. 1star because it does turn on and work, you’d just have to keep heating up your food, longer. The 2nd star, because it’s a nice looking microwave.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's Okay

    Posted
    biancs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The quality for what you pay isn't bad, but the timer on this unit drives me insane. Microwaves usually have a cute little ding, or three short dings...this one likes to blare for an unusual amount of time. Even after I get the food out of the microwave, it continues to go off, and seems to only turn off when it wants to. It heats stuff up decently, but since it's a smaller size I think it takes longer to heat up than larger microwaves. I just wish I had known about that really annoying timer beforehand, or at least had the ability to turn the beep off.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Cheap and very good

    Posted
    Bizz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to buy a cheap microwave for daily use. As a college student I did not want to spend too much on a bigger and expensive microwave. I bought this item after my microwave provided by the apartment stopped working. I also did not look the brand names when I bought this item. Although the microwave is small it is pretty good and works well. Below is a list of how i cook my meals using this microwave. 2 mins for any kind of rice product kept in the fridge such as fried rice or chicken. might depend on the cuisine, this is based on a chinese home delivery food. if its frozen it might depend, but i usualy eat hungryman, that is about 11-12mins if you want to heat a pizza from the fridge it is about 45 seconds. i hope this helps.

    I would recommend this to a friend