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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 865 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, compact size, and ease of use of this product. Users frequently highlight its quiet operation, impressive power, and affordable price point as key benefits. While most feedback is positive, some individuals noted that the button layout could be improved and the display brightness is quite intense. Overall, the product is well-regarded for its functionality and convenient design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 865 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Display brightness

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect size. I wanted something on the smaller side but with 1100 watts. It is weird that you have to lift a trigger on the handle to open the door but after a while you don’t notice it. Like other have mentioned the clock is a tad bit on the brighter side and when the microwave is rotating it has a weird drag like it lags for a second and then load and goes faster for another second to catch up. I included an image of what it looks like in the dark and another for reference of how bit the heating plate is.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Angie! We appreciate you sharing your experience with the Insignia 1.1 Cu. Ft. Countertop Microwave. We're glad to hear the size and 1100W power were exactly what you were looking for, and we appreciate your detailed feedback regarding the door handle, clock brightness, and turntable operation. Thank you for your review and for choosing Insignia.

      Darshan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this microwave was what I was looking for. I bought it specifically because the one in my apt is too high for me to safely remove hot items (ok, I'm short). It works well, the size is perfect for me, and doesn't take a lot of space. Out of habit I do have my favorite features that I use all the time, others I don't use, but should be fine for those who do. The handle release was different, but very easy to get used to. The only item that could go back to the "drawing board" for improvement, which others have commented on, is the clock display. The digital clock displays on my other kitchen appliances have a softer yellow greenish cast. This microwave clock display is kind of an "in your face" bright white light display, especially obvious when the room is dark. Since it wasn't a dealbreaker for me and there are others clock displays in my kitchen, I easily resolve this at night by the use of a dark colored sticky note.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Marianne, thank you for sharing your experience. We're glad to hear the microwave has been a great fit for your space, is easy to use, and provides the performance you were looking for. We also appreciate your thoughtful feedback regarding the clock display brightness, as comments like yours help us continue improving. Thank you for sharing your honest experience.

      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave last month after my over‑the‑stove unit died on me, and honestly, it turned out to be the best choice ever. The price was perfect, and it’s been a total game‑changer! Heats evenly, runs quietly, and looks sleek in my kitchen. The digital display is clear, and the preset buttons actually make sense (no guessing games). I’ve reheated everything from leftovers to coffee without a single cold spot. For the price, this thing performs like a champ — definitely worth it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Annie, thank you for sharing your feedback. We’re glad to hear that the 1.1 cu. ft. countertop microwave has been such a great replacement after your over‑the‑range unit stopped working. It’s wonderful to know the price felt right and that the microwave is delivering even heating, quiet operation, and a sleek look in your kitchen. Your comments about the clear digital display and useful preset buttons are especially helpful, it’s great to hear they make everyday reheating simple and consistent. Feedback like yours supports our ongoing efforts to improve product quality and customer satisfaction. Shashank | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Insignia microwave

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works great I Like the 1 beep option when my food is done its quieter than my last microwave and the handle makes it quieter to open and close

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Chuck, thank you for taking a moment to share your experience with us. We’re delighted to hear that your microwave is performing well and that the single‑beep alert and quieter door design are making a noticeable difference in your kitchen. It’s great to know the product is meeting your expectations for both convenience and noise level. We truly appreciate your feedback and your trust in Insignia.
      Sidhartha | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s so many things I love about this microwave. I was initially worried about the size, but it’s perfect. It heats food evenly and I don’t have to run it through multiple times. It’s stylish and very sleek. The handle took a little bit of adjusting to, I’m use to just pulling the door open. But it’s a great unit. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Micro in years!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent button is the best feature! If anyone else has sleeping babies or just a house that is constantly running on different shifts, the silent button mean no one is woken up! It heats good evenly and pops all the popcorn in the bag without burning a single cornal. Larger compacity. Easy to clean. Quiet all around. Fits perfect on the cooking cart with toaster and conventional oven and air fryer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Stephinee! Thank you for sharing your feedback with us. We’re glad to hear that the Insignia 1.1 Cu. Ft. Countertop Microwave has been such a standout appliance in your home. It's wonderful to know that the silent button has been especially helpful for keeping things quiet around sleeping family members, while the even heating, spacious interior, and easy-to-clean design make everyday use a breeze. We appreciate your feedback and are thrilled that it fits so perfectly into your kitchen setup. Sohrab | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia Countertop Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features I need and for a great price! It’s very quiet and would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to replace a failing unit. It took some getting used to the triggered opening. But all other features work great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, thank you for your feedback. We're glad to hear that the Insignia 1.1 Cu. Ft. Countertop Microwave has been a great replacement for your previous unit and that you're enjoying its performance. We appreciate your comments about the door-opening mechanism and thank you for choosing Insignia.

      Vennila | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I like this microwave.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it doesn't make much noise . I've only got it using 20 days ago.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback; we’re pleased to hear the Insignia™ 1.1 Cu. Ft. Countertop Microwave is providing a quiet and satisfactory experience so far, and we appreciate you choosing Insignia. Mueez | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this Insignia microwave. It has a simple, clean design and is the perfect size for a countertop without taking up too much space. It heats food evenly and quickly, and the controls are easy to use. The stainless-steel finish also looks nice and is easy to clean. Overall, it’s a reliable microwave and a great option for everyday use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia Customer, Thank you for sharing your wonderful experience with the Insignia 1.1 Cu. Ft. Countertop Microwave. We are delighted to hear you are enjoying its compact size, reliable heating performance, user friendly controls, and easy to clean stainless steel finish. It is great to know it has become a dependable choice for your everyday needs. Thank you for being a valued Insignia customer. Shashank | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy to find the microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - 1.1 Cu. Ft. Countertop Microwave This was the perfect purchase. It’s a workhorse and hasn’t disappointed us. It is a back up for us and we will keep.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Sharon, thank you for sharing your feedback! We’re thrilled to hear that your Insignia 1.1 Cu. Ft. Countertop Microwave has been such a reliable and dependable addition to your home. It’s great to know that it performs like a workhorse and meets your expectations as a backup unit. We’re glad it continues to deliver consistent performance for your needs. If you ever need assistance, our support team is always here to help. Thank you again for your feedback.
      Sudeep | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 1.1 cu ft microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this microwave. Heats food quickly and evenly. Like the uncomplicated display and the "cooking quickly" options - very convenient and a time saver. Wish it were a little quieter when operating.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Robert! We appreciate you taking a moment to leave a review. We're glad to hear your Insignia 1.1 Cu. Ft. Countertop Microwave heats food quickly and evenly and that you're enjoying its simple controls and convenient quick-cook options. It's great to know it has been a time-saver for you. Thank you for sharing your thoughts with other customers. Darshan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nicer than the last one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave and hope it last longer than the other insignia we had. This one is little, bigger. Seems to be better. Newer model it looks like too. We are a microwave people at where I live. Do not like to spend a lot of time in kitchen cooking. So, we like it quick and go to eat in rest of the apartment. So, it does what we expect. Just wish microwaves last longer because it seems they do not last more than 2 years. Always, just over a year only. We will see on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best microwave ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I’ve had ever owned. It cooks so fast and is quiet. I love the sleek design and it doesn’t take up to much space on my counter. It is perfect for my family of 6. I will definitely buy again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Ashley, thank you for sharing your experience with the Insignia Countertop Microwave. We're delighted to hear you're enjoying its fast cooking performance, quiet operation, and space-saving design. It's wonderful to know it's a great fit for your family. We appreciate your enthusiastic review. Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave because my big one decided to stop on me and I needed a microwave. Once you get used to having it you can’t get along without it. This one is for the price I paid. You can’t beat it. Works good every time does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good microwave at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces the previous Insignia 1.1 cu. ft. model, which lasted about 2 years, a good amount of time for a contemporary microwave oven given my heavy use, and better than other brands I've tried. The door has been improved; it now has a handle with a latch, which looks to be much more reliable than the previous button below the control panel, a point of failure, and easier to use. This microwave works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and I got it at a great price. It’s some bigger than my old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter top Microwave Insignia GREAT product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy panel for operating and the size is perfect for countertop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checks all the boxes for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally read hundreds of reviews for microwaves before selecting this one. I didn't want an onerous child lock or annoying beeps. (One beep is fine.) I wanted one that was compact but could hold a good sized dinner plate. This one checked all those boxes. A plus for me was it came in black since I'm tired of stainless, and it has a white interior that seems easy to keep clean. BTW, the lift up button on the handle is no big deal, and I like the external handle instead of a wobbly button to push. This one's a winner iny book!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our perfect purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what we were looking for at a great price. We got two, one for us and one for for my parents. We are all very happy with the microwave.

    I would recommend this to a friend
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