Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,375 reviews
Cons mentioned:
Cable length
Rated 4 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product could have been a bit longer other than that the design was great!
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Must have tool
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall experience: Mostly positive with a crucial caveat
An RS-232 to USB adapter does exactly what it's supposed to: it bridges the gap between older hardware with serial ports and modern computers that only have USB ports. For many users, this is a lifesaver, and the adapter performs reliably. However, the quality of the internal chipset and the included drivers can significantly impact your experience. While most adapters work for simple tasks, buyers should be cautious with cheaper, generic models.
I would recommend this to a friend
Pros mentioned:
Compatibility, Ease of use, Price
Rated 5 out of 5 stars
Allen bradley and Rockwell users buy now
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As an Engineer, this was cheap, fast, easy to use for older plc that need rs-232
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your review of our cable! We’re glad to hear that you found it to be an affordable, fast, and user-friendly option for your older PC. Our goal is to provide products that are accessible and efficient, and it’s great to know we’ve hit the mark for you. If you have any further comments or need support, we’re here to help.
- Carl | Insignia Products
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Surprised and grateful to find this product
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So..I’m starting to build my lab and needed a console cable for my routers. I originally was looking for a rollover Ethernet cable, but didn’t want to pay $30+ for it or continue to drive around town to different store. Thankfully, I found half of a Ethernet to RS232 at work. From there a quick Google search led me to Best Buy who had an open box for $8 cheaper than original price. Since purchase I have been able to get my routers setup and can focus my attention on purchasing some switches.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price, Usb
Rated 5 out of 5 stars
Great adapter!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This adapter works great! I bought it to connect my laptop to my Ham radio so I can do packet data transmissions. It is working flawlessly and the price was a bargain! I just connected it to my laptop while connected to my home wireless network and the drivers loaded automatically. Easy as pie.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Usb serial device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked as advertised
No defects found no software to install
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Cable length
Rated 4 out of 5 stars
Does its job
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only con i have about this is that it could be longer. If I have to extend it, then I need to get a male to female serial cable, which can be hard to locate today.
This cable is purely for connecting a computer (usually a newer laptop) without a serial port to a device which has a serial port for input/output. There are several of these on the market, but can be hard to find locally.
This cable does its job, its screw pins are correct to the standard (which sometimes on generic or chinese made cables, are wrong) the screws do not fall off easy (which has always been an issue on serial cables, not just the adapters) and its flexible enough to get into tight spaces.
I'm using it with a USB C to USB A adapter on a macbook which only has a USB C cable, and with the proper drivers, it works well on both mac and windows.
Works fine for me, just wish i had a longer one.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good inexpensive RS-232 cable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used this cable on a Macbook Pro, was a little difficult figuring out the drivers but once I got that firgured out the cable worked great.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Do the job
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No more, not less. Just about. I get it to configure a phone equipment and work as is supposed to.
I would recommend this to a friend
Rated 5 out of 5 stars
Found the right cable!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not many people have a need for this. Heck, even the young worker in electronics had never heard of an RS-232 Serial port :) But this cable was exactly what I needed and was able to find at Best Buy!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Recommend this
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Installation was simple.
Does exactly what I needed!!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Adapter cord
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for what I needed it for. Easy to use and does not take up much space
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
serial to usb cable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works as it should and is reasonably priced too
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Mike Griffith
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly as advertised. Easy to use and works perfectly!
I would recommend this to a friend
Pros mentioned:
Usb
Rated 5 out of 5 stars
Connecting the Old with the New.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well, new computers no longer come with a 9 pin jack to connect printers to. As I have an old tag printer which connects to the computer using a 9 pin cable and my new computer does not have a 9 pin jack, the only way I could figure out how to connect it was with a 9 pin x USB adapter. I use to the printer to print plant tags for our orchid plants when we divide and re-pot them. Once the drivers were installed on the computer, we were back in the tag printing business. Cable worked great.
I would recommend this to a friend
Rated 5 out of 5 stars
Safe Option
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our department was having trouble getting this cable. Many were counterfeit (being labeled as Prolific, but not infact Prolific). We went with the Best Buy name brand cord as a safe option, and have not been disappointed
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Good quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great so far no complaints it was exactly what I needed and the length was perfect!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We’re glad to hear the product is working great for you and that it met your expectations in both performance and length. It’s always rewarding to know it’s exactly what you needed.
Keith | Insignia Support
Rated 4 out of 5 stars
USB-A to RS232 9pin serial adapter
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked exactly as hoped for, and did infact function with Windows 11.
Length of cable being less than a foot was a real disappointment though.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Adapter cable review
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I needed. I'm was glad to find what I needed. Works perfect.
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 5 out of 5 stars
Helpful for older equipment
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this to connect an older piece of equipment to a slightly older Dell laptop when the computer I was using died. I was told I most likely would not be able to use my older equipment, so this was a life-saver. It worked perfectly and was very quick to self-install drivers.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you, RimaU, for sharing your experience with the Insignia™ 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable! We're thrilled to hear that it served as a lifesaver for connecting your older equipment to your Dell laptop and that the self-installing drivers worked perfectly. Your feedback is greatly appreciated. If you have any further comments or questions, please feel free to reach out! Patricia | Insignia Support