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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 1397 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and compatibility of the "1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset". Users appreciate its USB functionality and ease of use. The price is also considered a bargain, and driver installation is straightforward. However, some customers have noted that the cable length is quite short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,397 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cable, worked well to communicate with networking devices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cody, thank you for sharing your feedback! We're glad to hear that the Insignia USB-to-RS-232 (DB9) Adapter Cable worked well with your networking devices and provided the reliable connectivity you needed. It's great to know that it performed as expected and helped support your setup. Thank you again for your feedback.

      Sudeep | Insignia BBY-ExBrand_Insignia

  • Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product could have been a bit longer other than that the design was great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Usb

    Rated 5 out of 5 stars

    Great adapter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works great! I bought it to connect my laptop to my Ham radio so I can do packet data transmissions. It is working flawlessly and the price was a bargain! I just connected it to my laptop while connected to my home wireless network and the drivers loaded automatically. Easy as pie.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Sub to serial cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on plug in. Need for a usb to device connection. Could be a little longer tho

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must have tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience: Mostly positive with a crucial caveat An RS-232 to USB adapter does exactly what it's supposed to: it bridges the gap between older hardware with serial ports and modern computers that only have USB ports. For many users, this is a lifesaver, and the adapter performs reliably. However, the quality of the internal chipset and the included drivers can significantly impact your experience. While most adapters work for simple tasks, buyers should be cautious with cheaper, generic models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Surprised and grateful to find this product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So..I’m starting to build my lab and needed a console cable for my routers. I originally was looking for a rollover Ethernet cable, but didn’t want to pay $30+ for it or continue to drive around town to different store. Thankfully, I found half of a Ethernet to RS232 at work. From there a quick Google search led me to Best Buy who had an open box for $8 cheaper than original price. Since purchase I have been able to get my routers setup and can focus my attention on purchasing some switches.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 5 out of 5 stars

    Allen bradley and Rockwell users buy now

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Engineer, this was cheap, fast, easy to use for older plc that need rs-232

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of our cable! We’re glad to hear that you found it to be an affordable, fast, and user-friendly option for your older PC. Our goal is to provide products that are accessible and efficient, and it’s great to know we’ve hit the mark for you. If you have any further comments or need support, we’re here to help.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    USB > Serial

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a serial port, this did the trick! east driver install, worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Great cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable I just should have bought a longer one. Did exactly as needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con i have about this is that it could be longer. If I have to extend it, then I need to get a male to female serial cable, which can be hard to locate today. This cable is purely for connecting a computer (usually a newer laptop) without a serial port to a device which has a serial port for input/output. There are several of these on the market, but can be hard to find locally. This cable does its job, its screw pins are correct to the standard (which sometimes on generic or chinese made cables, are wrong) the screws do not fall off easy (which has always been an issue on serial cables, not just the adapters) and its flexible enough to get into tight spaces. I'm using it with a USB C to USB A adapter on a macbook which only has a USB C cable, and with the proper drivers, it works well on both mac and windows. Works fine for me, just wish i had a longer one.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Connecting the Old with the New.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, new computers no longer come with a 9 pin jack to connect printers to. As I have an old tag printer which connects to the computer using a 9 pin cable and my new computer does not have a 9 pin jack, the only way I could figure out how to connect it was with a 9 pin x USB adapter. I use to the printer to print plant tags for our orchid plants when we divide and re-pot them. Once the drivers were installed on the computer, we were back in the tag printing business. Cable worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid RS232 to USB-A Adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great adapter with solid drivers which are essential for this to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB to Serial made simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box on Win 11 with no drivers to download or special setup. Used with both PuTTY and TerraTerm with no issues at all.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your experience with the USB to Serial adapter. It’s great to hear it connected instantly on Windows 11 without requiring extra setup or drivers. Smooth compatibility with tools makes it much easier to get started right away. We truly appreciate you taking the time to provide your feedback.
      Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent way to adapt DB9 to USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter saved me! I have an engine analyzer which has a DB9 output connector, but my laptop has no DB9. The manual includes a link to download drivers, so here's a hint: read the instructions! I had to install the drivers for Windows7 twice (did I mention RTFM?), but the bits played together nicely after the second go. The installation is not hard, you just need to watch the sequence, no big deal. I'm a very happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Monitor extra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job what it was designed for, converted my old monitor As an add on to the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Good cable for devices without a serial port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a laptop without a serial port, like most do nowadays, this cable is a must have. It allows you do connect devices that require an RS-232 port over USB (must install drivers on laptop to use). One minor nuance is I do wish the cable was slightly longer, other than that, works well.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    USB-A to RS232 9pin serial adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as hoped for, and did infact function with Windows 11. Length of cable being less than a foot was a real disappointment though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable worked great for it's intended purpose. Would recommend.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for taking the time to share your experience with us; we're glad to hear that the USB to RS232 Adapter Cable performed reliably for your setup and met your expectations, and it’s great to know you’d recommend it to others as your support means a lot to us and we truly appreciate you choosing Insignia. Poojitha | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Add a Serial Port to your New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended. I lost my serial port when I replaced an old laptop, this provides that function for connecting to a modem. Recognized "out of the box" by Windows and Linux.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Insignia customer, thank you for taking the time to share your experience with the Insignia USB to RS 232 Serial Adapter Cable and we are pleased to hear it worked seamlessly with both Windows and Linux and effectively restored your serial connectivity, your recommendation is greatly appreciated, thank you for choosing Insignia, Faisal | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for work and it worked. They wouldn't pay for it, so I had to buy one.

    I would recommend this to a friend