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Customer Ratings & Reviews

$499.99
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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4337 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,337 reviews
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Love my Insignia Best Buy freezer purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great convertible freezer/refrigerator. I actually did not realize it until after it was delivered. Fits perfectly in my garage and looks fantastic. Working great as well. It also let me know when the door was left open Inadvertently. The sales person that assisted me was awesome as well. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this freezer! Great delivery team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Insignia freezer and I am completely in love. We bought this one because our other smaller one died (or so we thought). There was actually a problem with our outlet and our original 6 year old Insignia still lives! We opted to keep it because we were going to get a bigger one eventually anyway. The design is very good. The shelves are very substantial and I do not see any bowing even with a large weight capacity. We put in a freezer thermometer to alert if there is an issue and keep track of the temperature. It really does keep it at the set temperature. You can see it slightly change in temperature when stocking it just by 3 or 4 degrees. My only dislike is how hard I have to pull to open the door but its definitely secure. The delivery team was amazing too. They followed instructions perfectly, as we have a special needs dog who is terrified of delivery drivers. They also were the ones to figure out that there was a problem with the outlet and unloaded my old fridge since it still worked. I don't always have positive experiences at Best Buy, so I was very pleasantly surprised by this experience!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Set your own temperature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best convertible fridge/freezer. Keeps our drinks ice cold and prevents our snacks from melting! Looks great, plenty of space, and very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Needed a replacement deep freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Fits perfectly, and not too bulky like some older deep freezers. The inside stores more food than initially thought it would, and shelves are deep! My wife loves it, especially because it can be used as a freezer or refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very happy with the freezer and Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this freezer and the way Best Buy handled the purchase. We ordered it online and it was delivered 2 days later. The delivery guys did an excellent job and took great care not to damage it. It works extremely well and it is very quite. I would recommend this freezer and Best Buy to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Excellent Little Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this freezer for a couple of weeks but so far, it is performing nicely. We have it in the garage and then experienced record heat and it didn't miss a beat. I like that we could convert it into a refrigerator if need be but for now, it's doing a great job as a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    So good I got a 2nd!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much I got a second one. I regularly go back and forth between freezer and refrigerator settings based on my needs at the time. They both are awesome.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review of the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you love it so much you got a second one. It's great to know that the ability to switch between freezer and refrigerator settings based on your needs has been so beneficial for you. Your feedback is invaluable and helps us continue to provide quality products. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your freezers! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Large enough to store a quarter beef and half hog and still have more room leftover. Quiet operation and doesn’t take up a lot of room. Very nice looking as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer so much it is the best it works well and it freezes everything it is very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator/freezer combo. I now have two of these and they are great in their ability to change from freezer to refrigerator. Great versatility!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer/refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. I really like this model. It's great that it can be used as a freezer or switched to a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    13.8 Freezer/Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second, we have the next size up that we use as the freezer and this one we are using as a refrigerator. Does the job nicely, we liked the first one so much we got another one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CDog. Thank you for your review! We’re glad that you’re enjoying both of your Insignia™ Garage Ready Convertible Upright Freezers. It’s great to know that the versatility of our product meets your needs so well that you decided to get a second one.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your continued support and hope our products continue to serve you well. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This’s great brand & volume convertible and I’m looking for so many to get right one. perfect size and You will love it. I Bought 2 nd in 1 year. I love it! I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 4 out of 5 stars

    Insignia freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave it four stars instead of 5 is because of the cosmetic damage. I was stoked about buying a freezer, but it must’ve gotten damaged during transport. It was originally set to freezer mode (0 degrees Fahrenheit), and I turned it to refrigerator mode (41 degrees Fahrenheit). Settings seem to work great but this is only day 2 of having it. I’m hoping I can work with customer service and they’ll honor it, but I know how limited freezers are right now. P.s. I haven’t installed the door handle for I’m hoping they work with me as far as (possibly) getting a new unit shipped out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    What a great solution to our crowded freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been totally satisfied with our new Insignia upright freezer for our garage. It is very functional with storage shelves, bottom drawer and room on the door. I have been able to organize all of my frozen items with room to spare. The unit stays exceptionally cold and has a very strong seal on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Medium-Sized Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a freezer and so far, everything has worked as advertised. The freezer is virtually silent, and I never hear it as it sits next to my home office desk. Lots of space and shelving to separate my frozen foods into categories like vegetables, beef, chicken, and seafood.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our deep freezer chest went out while we went camping, searched for a new one and found this one, it’s so much better than the chest freezer, you don’t have to dig thru everything. Pretty good in size also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits our needs perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first upright freezer, and not only was this one à great price, it was exactly what we needed. It’s the perfect size for my household of 2, thé shelves and door compartments are great. My frig is old, so with this being able to convert to a frig, I plan on buying another and using it in the house! Who needs a conventional frig for $2000 when you can have this for a fraction of the price!! Delivery and set up only took 20 minutes, and that included hauling off my old freezer. Excellent purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A great little Freezer/Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little Freezer/Fridge. We had an issue with our main fridge in the house and we bought this to store our Frozen foods. It has plenty of shelf space and is very quiet. We are thinking of buying another to use as a fridge only and replace our KitchenAide garage refrigerator altogether. The only thing I would change is to make the door hinges reversible.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We are thrilled to read your kind comments and feedback regarding this freezer. We appreciate you letting us know what you like or dislike about this model, since it will help us know what can we add in the future. In the meantime, please know that we are here for you in case you have any question.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freeze it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great freezer with plenty of space for what I need and love the fact that it has a light on the inside, I would recommend you purchasing this product, great quality and value for the money!

    I would recommend this to a friend
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