Customer Ratings & Reviews
- Model:
- NS-UZ14SS0
- SKU:
- 6336450
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Love my freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new freezer! Delivery was very professional. The freezer is large enough for my needs and I love the fact that you can see everything without having to dig through frozen food to find your meat. I also love the fact that when you close the door it seals it and it displays a lock mode on the digital display, so you know the door is closed. It also has a beeping alarm if the door stays open. I am very happy with my purchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AidaS, we are absolutely delighted to hear about your satisfaction with the new freezer and the professional delivery service! It’s wonderful to know that the freezer’s size and visibility features are making it easier for you to organize and access your food. We’re also pleased that the lock mode indicator and door alarm are adding to your peace of mind. Your happiness with your purchase is our greatest reward, and we thank you for sharing such a detailed and positive review. We strive to provide not just a product, but an experience that makes everyday life a bit more convenient. Should you have any questions or need further assistance, our team is always here to help. Enjoy your new freezer, and thank you for being a valued customer! -Carlo, Insignia Products
Simple and Efficient - we bought 2 of these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple design and lots of shelf space. We bought 2 for our garage and are using one as a refrigerator and one as a freezer. Everything in is easy reach and sight and no digging through the chest type freezer (which is why we bought these stand up versions in the first place). They have made our lives easier and less trips to the store as we can store more in each unit. The refrigerator/freezers look nice and make no sound and meet our needs well - we have had them for about 2 months.
I would recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Insignia products, just a great deal for the price. This freezer has glass shelves and an alarm/temp notification on the exterior of the drawer. I also like that it has an inset handle on top of the door as well as a regular handle on the front.
I would recommend this to a friend- Pros mentioned:Convertibility
Good for outdoor extra unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical upright freezer and refrigerator convertible and Easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Staffy305.
I really appreciate you sharing your review of this Convertible Freezer/Refrigerator with us. It is most important for us that you have the best experience when purchasing our products and your opinion is absolutely necessary for that. Thank you for being part of our family!
Cesar G. - Insignia Support
- Pros mentioned:Convertibility
Great Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an initial issue with a broken shelf frame but BestBuy made it right. A little frustrating that I had to have them deliver a new unit rather than send a replacement part and ended up just doing a shelf exchange in my driveway but a great product so far. So much better than a chest freezer and no frosting issues. Plus it doubles as a fridge if needed. Never had issues with any of my insignia products and am optimistic this one will last many years. The freezer has a strong vacuum and requires a lot of effort to open but I view this as a positive as it means it seals well and won’t waste a lot of energy or frost over.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Nice purchase!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's working great it looks nice it's very roomy it's one of the best purchases I've ever made I'm so glad I bought it
I would recommend this to a friend - Pros mentioned:Size
Amazing First Stand up Freezer purchase!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought my first stand up freezer and i couldnt be more happy with the product quaility, size, sleekness and price. Best Buy has made this one of the best purchases and easiest deliveries ive ever experienced. Now i need to fill it. Lol
I would recommend this to a friend - Pros mentioned:Capacity, Size
Insignia 13.8 Cubic Inch Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. We are presently in an apt. and needed additional freezer storage space. Doesn’t take up a lot of space and suprisingly holds a great deal of food.
I would recommend this to a friend - Pros mentioned:Convertibility, Size
The right fit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this freezer are exactly what I needed to augment the freezer space we were working with. I love the feature that enables me to convert it to a refrigerator if need be. The size is just what we needed.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Works wonderfully
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this freezer for inside for extra space, since my fridge freezer is tiny. It’s works wonderfully, it isn’t bulky, and fits tons of food. I’m happy with my purchase!
I would recommend this to a friend - Pros mentioned:Capacity
Best upright freezer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this upright deep freezer and it’s absolutely amazing. The stainless steel looks very sleek. Gets cold very fast. Even has a quick freeze feature that is awesome! 10/10 definitely recommend this brand! Have had zero issues with it. And it comes well packaged from the factory! Has plenty of storage as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer, TravisC! We're thrilled to hear that you're enjoying its sleek stainless steel design, quick cooling, and ample storage. Your recommendation means a lot to us, and we're glad to know that it arrived well-packaged and has been working perfectly for you. If you have any other thoughts or comments, we'd love to hear them! Jeth | Insignia Support.
Freezer/refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase. I really like this model. It's great that it can be used as a freezer or switched to a refrigerator.
I would recommend this to a friend- Pros mentioned:Convertibility
Refrigerator or freezer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. I think it is a great idea that this fridge freezer can be used either as a refrigerator or a freezer. Easy to put together and level.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're delighted to hear that you find the versatility of using it as either a refrigerator or a freezer to be a great idea. It's wonderful to know that it was easy to assemble and level. Your review highlights the practicality and convenience of our product, and we appreciate you sharing your experience. Thank you for choosing Insignia™! Ivy | Insignia Support
- Cons mentioned:Door design
Great for expanding refrigerator and freezer space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two and now the kitchen fridge/freezer isn’t filled with the more bulky items and we can stock up more when things are on sale. My only wish, though not a big deal, would be to have the door handle/swing reversible.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, easy to set up, well packaged, and it keeps things cold just like it's supposed to.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great review! We're so glad to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is living up to expectations. It’s great to know it was easy to set up, well-packaged, and most importantly—keeping everything cold just as it should. Thanks for choosing Insignia. Ivy | Insignia Support
- Pros mentioned:Capacity
It’s What We Wanted
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has done the job for us. We had a small chest freezer, but we had so much food in it, it was hard to find what you wanted. We bought this upright strictly to use as a freezer, although it can be used as a refrigerator. We are pleased with the capacity and layout. Perhaps most importantly, we have had no problems requiring service. It does lean a bit because our floor is not level, so I need to test the adjustability of the unit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DBIL, thank you for your feedback! We're glad to hear that the upright freezer has been working well for you and has helped with organizing your food. If you need any assistance with adjusting the unit to account for the leaning, please don't hesitate to reach out to us. We appreciate your business and hope the freezer continues to meet your needs. -Carlo, Insignia Support / https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
- Pros mentioned:Overall performance, Temperature control
We love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy monitoring temperature! Nice and organized inside!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Freezer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new insignia freezer. Great looking, I like the interior light and the outside door display. Very quite.
I would recommend this to a friend - Pros mentioned:Size
Beef and Beer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got 2 of them, love the conversion. These are narrow enough to fit 2 where 1 conventional chest freezer was. We keep lots of beef but can use for beer after 1 is empty. :)
I would recommend this to a friend Insignia, freezer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation. Handles the hot arizona heat in the garage with no problem.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear the fridge is running quietly and handling the Arizona heat in your garage without any issues. It’s great to know it’s performing well even in tough conditions.
Keith | Insignia Support
