Customer Ratings & Reviews
- Model:
- NS-UZ14SS0
- SKU:
- 6336450
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
Wort the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised no problems installed with ease cooldown to proper temperature within 24 hours I keep mine at-5 degrees
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We are delighted to hear that the installation process was seamless for you and that the freezer reached the desired temperature promptly.
Your feedback is invaluable, and we appreciate you taking the time to highlight its performance. If you have any further insights or questions, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great Freezer Perfect size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer! Perfect size, not too big not to small. Set up in our garage in Florida so we can bulk shop for meats and freezer can go down to -13 degrees so it’s great for Ice cream!! Looks awesome in Stainless Steel, Very happy so far.
I would recommend this to a friendFantastic Freezet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the purchase of this freezer! I love the panel on the front and wow there is so much room on the inside!
I would recommend this to a friendGood Freezer with broken plastic pieces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer was delivered on Feb 9, 2021 and I installed it today after it was sitting a few weeks in the garage. Upon closer inspection, I found several problems #1 the plastic cover for the upper door hinge with on and off freezer light switch is cracked so the door won’t touch the switch to turn off the freezer light #2 the corner of one of the door shelves is broken rendering I t useless #3 the plastic water catchment container in the back of the freezer cracked, the water will leak if not replaced. I think the quality of the plastic pieces is not good I have warranty, these three parts should be replaced
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it we needed to get new freezer and this was a great value best buy had the best price..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We're thrilled that your wife loves the new Insignia™ freezer. It's great to know that it's not only meeting your needs but also offering excellent value. We're pleased that you found the best price at Best Buy. If you ever need assistance or have any questions about your freezer, don't hesitate to reach out. We're here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Love This Freezer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases we have ever made. Perfect size. Runs great. So much better than the chest freezer we had. Highly recommend!
I would recommend this to a friendLoveIt
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ! I replaced my deep freezer with this I love not having to dig in the bottom of a deep freezer And it holds a lot of stuff
I would recommend this to a friendMynewconvertible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy and pleased with this fridge/ freezer convertible that I purchased. It’s really awesome! Love it! Fits perfectly in my garage space!
I would recommend this to a friendA Great Freezer at a Good Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great freezer for a good price. It fits nicely in a small space but has plenty of room to organize what I have bought. The interior light makes it easy to locate what I want.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Dave! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is fitting nicely in your space and providing ample room for organization. It's great to know that the interior light is making it easy for you to locate items. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support
Wonderful item!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s wonderful, to much space inside but perfect for a small garage, I love the lights inside and the option to set the temperature as a freezer or fridge also have a blast chiller option to set.
I would recommend this to a friendUpright freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the size we needed. The freezer is unique and perfect for us.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PamelaBoher,
Thank you for your fantastic review! We’re so pleased to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is just the size you needed and that it’s perfect for you. It’s wonderful to know that our product is meeting your needs. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia support https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Good Freezer so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about purchasing this unit after reading the negative reviews as this is an upgrade from a smaller Insignia freezer. So far a month in using it as a freezer, I have not had any issues. I did purchase a freezer alarm to notify of any drastic temperature changes to prevent spoilage that some of the reviews had. It is consistently at a negative temp even in the history. So far, I’m happy!
I would recommend this to a friendLoveit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Looks nice works well and holds plenty. Using it as a freezer. Like it so much wanting another to use as refrigerator
I would recommend this to a friendGreat freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, can also be used as a refrigerator. Love that I can now see exactly what I have.
I would recommend this to a friendRefrigerator or Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a flexible convertible freezer or refrigerator.
I would recommend this to a friendSimple and Efficient - we bought 2 of these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple design and lots of shelf space. We bought 2 for our garage and are using one as a refrigerator and one as a freezer. Everything in is easy reach and sight and no digging through the chest type freezer (which is why we bought these stand up versions in the first place). They have made our lives easier and less trips to the store as we can store more in each unit. The refrigerator/freezers look nice and make no sound and meet our needs well - we have had them for about 2 months.
I would recommend this to a friendGreat Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an initial issue with a broken shelf frame but BestBuy made it right. A little frustrating that I had to have them deliver a new unit rather than send a replacement part and ended up just doing a shelf exchange in my driveway but a great product so far. So much better than a chest freezer and no frosting issues. Plus it doubles as a fridge if needed. Never had issues with any of my insignia products and am optimistic this one will last many years. The freezer has a strong vacuum and requires a lot of effort to open but I view this as a positive as it means it seals well and won’t waste a lot of energy or frost over.
I would recommend this to a friendBang for your buck
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, keeps very cold, door seals very tight.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarkB! Thank you for your feedback! We're thrilled to hear that you're satisfied with your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's keeping your items very cold and that the door seals tightly. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Best upright freezer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this upright deep freezer and it’s absolutely amazing. The stainless steel looks very sleek. Gets cold very fast. Even has a quick freeze feature that is awesome! 10/10 definitely recommend this brand! Have had zero issues with it. And it comes well packaged from the factory! Has plenty of storage as well.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer, TravisC! We're thrilled to hear that you're enjoying its sleek stainless steel design, quick cooling, and ample storage. Your recommendation means a lot to us, and we're glad to know that it arrived well-packaged and has been working perfectly for you. If you have any other thoughts or comments, we'd love to hear them! Jeth | Insignia Support.
Good for outdoor extra unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very practical upright freezer and refrigerator convertible and Easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Staffy305.
I really appreciate you sharing your review of this Convertible Freezer/Refrigerator with us. It is most important for us that you have the best experience when purchasing our products and your opinion is absolutely necessary for that. Thank you for being part of our family!
Cesar G. - Insignia Support
