Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4192 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,192 reviews
  • Rated 5 out of 5 stars

    Worth Every Pennie!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this freezer. It stores a lot of food and looks classy. I can easily set it on any temperature. People have given lots of compliments about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator or freezer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. I think it is a great idea that this fridge freezer can be used either as a refrigerator or a freezer. Easy to put together and level.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're delighted to hear that you find the versatility of using it as either a refrigerator or a freezer to be a great idea. It's wonderful to know that it was easy to assemble and level. Your review highlights the practicality and convenience of our product, and we appreciate you sharing your experience. Thank you for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, easy to set up, well packaged, and it keeps things cold just like it's supposed to.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're so glad to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is living up to expectations. It’s great to know it was easy to set up, well-packaged, and most importantly—keeping everything cold just as it should. Thanks for choosing Insignia. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for everything I need!! Fits perfectly where I needed it to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia, freezer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation. Handles the hot arizona heat in the garage with no problem.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the fridge is running quietly and handling the Arizona heat in your garage without any issues. It’s great to know it’s performing well even in tough conditions.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    So good I got a 2nd!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much I got a second one. I regularly go back and forth between freezer and refrigerator settings based on my needs at the time. They both are awesome.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic review of the Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that you love it so much you got a second one. It's great to know that the ability to switch between freezer and refrigerator settings based on your needs has been so beneficial for you. Your feedback is invaluable and helps us continue to provide quality products. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your freezers! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. Have had it a few months with no issuse.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the product has been excellent and has continued to perform well for you over the past few months without any issues. Your satisfaction means a lot to us, and we truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 13.8 Cubic Inch Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. We are presently in an apt. and needed additional freezer storage space. Doesn’t take up a lot of space and suprisingly holds a great deal of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right fit!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features of this freezer are exactly what I needed to augment the freezer space we were working with. I love the feature that enables me to convert it to a refrigerator if need be. The size is just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for expanding refrigerator and freezer space

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two and now the kitchen fridge/freezer isn’t filled with the more bulky items and we can stock up more when things are on sale. My only wish, though not a big deal, would be to have the door handle/swing reversible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed and priced was the best in town.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive feedback about the freezer! It’s great to hear that it met your needs and was competitively priced. If you have any more thoughts or need further assistance, feel free to reach out! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer. Great delivery service. We’re very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer works great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good for the garage when you have a small kitchen freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s What We Wanted

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done the job for us. We had a small chest freezer, but we had so much food in it, it was hard to find what you wanted. We bought this upright strictly to use as a freezer, although it can be used as a refrigerator. We are pleased with the capacity and layout. Perhaps most importantly, we have had no problems requiring service. It does lean a bit because our floor is not level, so I need to test the adjustability of the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy monitoring temperature! Nice and organized inside!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Perfect size for what we needed would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using as a freezer right now and it has been exactly what we were looking for. The glass shelves makes keeping things on them hard, so we bought plastic baskets for inside and it worked like a charm.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new insignia freezer. Great looking, I like the interior light and the outside door display. Very quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got cold fast. Held a side of beef with room to spare. Like the thermometer right at eye level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer is great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Smooth going and great size for price.

    I would recommend this to a friend
Sponsored