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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4338 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,338 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Refrigerator or freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. I think it is a great idea that this fridge freezer can be used either as a refrigerator or a freezer. Easy to put together and level.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're delighted to hear that you find the versatility of using it as either a refrigerator or a freezer to be a great idea. It's wonderful to know that it was easy to assemble and level. Your review highlights the practicality and convenience of our product, and we appreciate you sharing your experience. Thank you for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Perfect size for what we needed would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Surprisingly light with pleanty of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to store a half side of beef, now its currently full of frozen dog food. It has pleanty of space, very light i could have gotten down my bulkhead by myself but with free delivery all i had to do was level it in my basement which took 5 minutes and it was deady to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two of these units for our pantry. So far I love them, they are quiet and give us loads of extra refrigeration and freezer space. The accuracy of the temperature settings are spot on. The price point for them is very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, easy to set up, well packaged, and it keeps things cold just like it's supposed to.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great review! We're so glad to hear that your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is living up to expectations. It’s great to know it was easy to set up, well-packaged, and most importantly—keeping everything cold just as it should. Thanks for choosing Insignia. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Towel deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, the size is convenient and it’s big from inside I mean deep so it can hold a large number of food and I can use frozen quickly technic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia, freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation. Handles the hot arizona heat in the garage with no problem.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the fridge is running quietly and handling the Arizona heat in your garage without any issues. It’s great to know it’s performing well even in tough conditions.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Freezer of refrigeraot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more freezer space. This fit the our requirements in every way. Adjustable temps. Glass shelves (not wire). Plenty of room and, if you need more refrigerator space you can lower the temp to you liking and use it as a refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a freezer to keep in my unheated garage. This one filled the bill with excellent freezing performance and reasonable price. As always, service and support from Best Buy was an added asset.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great freezer needs thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a freezer, only downside is the digital screen on the outside is just to set the temp, it doesn’t give a reading of actual temp inside; had to buy a thermometer. Much larger than I thought it’d be, works well for all my venison, can hold multiple deer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent appliance at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Delivery was performed without installation, but the few items needed to complete the install were very easy. The unit is currently being used as a freezer and the set-up was also easy. We can now take advantage of any frozen food sales and we finally have room to store our holiday meal turkeys.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    One of the Best Products to Purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer/fridge makes our lives so much easier as disabled veterans who needs to stay home. Plenty of room to store food inside longterm, so we don't have to out in the public as often to buy groceries. Yes, we would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent. Have had it a few months with no issuse.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear that the product has been excellent and has continued to perform well for you over the past few months without any issues. Your satisfaction means a lot to us, and we truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Extra freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works perfect. The freezer has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer. Spacious shelves and plenty of room in the door as well. Perfect size for any family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Perfect size. Great price. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Fantastic Freezer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this freezer in my garage for the last couple months and I highly recommend it! Do not be afraid that it's the "house" brand. It works great! It was delivered without any dings or dents thankfully!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great, perfect size for 2 people,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great digital readout. Very quiet running freezer. Plenty of room for us to stock up on out meats, frozen veggies, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge/Freezer is a steal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to set it up as a freezer. It cooled really fast, and has a lot of space. The material is quality and shelves are sturdy. For the price, this product is hard to beat with features like the manual lock and settings on the outside!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/Refrigerator Upright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 young men that brought our replacement Freezer were very professional and gave us great service. And very knowledgeable of our questions.

    I would recommend this to a friend