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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4159 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 4,159 reviews
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great quality 100% i recommend work great, very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Freezer- fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size-like the versatility. Works great and is quiet

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love Love Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for 2 weeks and so far, I’m in love with it. I named her Nikki lol. It is quiet and holds all the food we need. It don’t take up much space in my living room/ dining room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use can finally see in freezer

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    New upright freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smaller than our old freezer but adequately holds all our food. I like that we can see the temperature of the freezer on a screen on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best Products to Purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer/fridge makes our lives so much easier as disabled veterans who needs to stay home. Plenty of room to store food inside longterm, so we don't have to out in the public as often to buy groceries. Yes, we would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Convertible

    Rated 5 out of 5 stars

    Convertible refrigerator:Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. We always have overflow and the best part is being able to convert it to a freezer for the winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GARAGE READY FREEZER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this freezer/frig. I've had it for several months, in my garage, and haven't seen a change in my monthly electrical bill. This point speaks to the fact that it's definitely energy efficient in my GARAGE, during the Southern heat! I LOVE, LOVE, LOVE my freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Extra freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works perfect. The freezer has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and plenty of room fits perfect under my patio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fantastic Freezer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this freezer in my garage for the last couple months and I highly recommend it! Do not be afraid that it's the "house" brand. It works great! It was delivered without any dings or dents thankfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Medium-Sized Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a freezer and so far, everything has worked as advertised. The freezer is virtually silent, and I never hear it as it sits next to my home office desk. Lots of space and shelving to separate my frozen foods into categories like vegetables, beef, chicken, and seafood.

    I would recommend this to a friend
  • Pros mentioned:
    Perfect size

    Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer. Spacious shelves and plenty of room in the door as well. Perfect size for any family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great solution to our crowded freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been totally satisfied with our new Insignia upright freezer for our garage. It is very functional with storage shelves, bottom drawer and room on the door. I have been able to organize all of my frozen items with room to spare. The unit stays exceptionally cold and has a very strong seal on the door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice build-up - In-store repair appointment only?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this freezer from bestbuy a few months ago and overtime ice started to build up on the upper side of the freezer. From the outside it seems like the reason is the door being misaligned with the body (picture 3). I am not happy with an item doing this when it's brand new, but I decided to accept it for what it is and decided to contact best-buy support to schedule a at-home appointment as this item is still under the 1 year warranty that comes with your purchase. The support agent asked for some information and then told me I was only eligible for a in-store repair. I thought this was weird, but apparently bestbuy online support agents are not able to schedule at-home repair appointments and I had to go to the store to schedule an appointment? I don't understand why this is the case when I had done everything up to this point online. Besides not having the resources to take the freezer to bestbuy (bestbuy delivered this item by a truck and two employees) I do not understand why I can't click a button to schedule an appointment on my order details page. I am still able to use the freezer, and might visit bestbuy at some point to schedule an appointment, but am I happy with this purchase? No, not really.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge/Freezer is a steal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to set it up as a freezer. It cooled really fast, and has a lot of space. The material is quality and shelves are sturdy. For the price, this product is hard to beat with features like the manual lock and settings on the outside!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Works great, perfect size for 2 people,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great digital readout. Very quiet running freezer. Plenty of room for us to stock up on out meats, frozen veggies, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the first freezer I ordered. But I went back to store same day. They kinda replaced with free upgrade. Also, the whole process took about 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at maintaining freezer temperature. Seal is strong and glass shelves are sturdy and attractive. I wish I had space for a second unit to use as a larger beer fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. When you open it, the temperature is reflected on the front door and it is marked so you can tell tjat the door is properly closed.

    I would recommend this to a friend
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