Customer Ratings & Reviews
- Model:
- NS-CZ14WH2
- SKU:
- 6444379
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the 14.0 Cu. Ft. Garage-Ready Chest Freezer's overall performance, capacity, and size as major advantages, highlighting its suitability for garage use and ample storage. The freezer is also praised for its effective temperature control and quiet operation. However, some customers have expressed concerns about the lock's quality.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this freezer and it is really very spacious.
I would recommend this to a friend- Pros mentioned:Size
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, big space. Easy to use , save energy.
I would recommend this to a friend Deep Freeze
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buys Insignia brand. It's never let me down. This deep freezer comes with 3 baskets, a light so you can see, and a lock to keep out the food thieves.
I would recommend this to a friend- Pros mentioned:Size
New freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my freezer, it’s a perfect size for our garage!!
I would recommend this to a friend - Pros mentioned:Capacity
Deep freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item if you want to stock up on extra food!
I would recommend this to a friend Insignia freezers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia freezers are the best most reliable freezers I purchase many freezers for my business hundreds a year and never had any problems for my home and business I will only use and recommend Best Buy brand insignia.
I would recommend this to a friendBest Purchase Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased his freezer to help alleviate the freezer in my kitchen. It was one of the best decisions that we’ve ever made. It chilled everything nicely and it’s very spacious. It helps me keep my groceries organized. If you are considering a deep freezer for your garage or basement I highly recommend this one.
I would recommend this to a friend- Pros mentioned:Overall performance
Freeze with a attitude
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and works great, easy finding the items
I would recommend this to a friend Great freezer at a very affordable price!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having extra space for my frozen goods, it is very quiet, the interior light is a nice addition. I'm very happy with this freezer. I highly recommend this product!
I would recommend this to a friendDeep freeze purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered promptly. Always have had a good experience in our transactions with Best Buy.
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer working fine, just the outside had some bent and damages. Best buy gave compensation and sent check but the checknwas expired. Transaction was on November, check was dated July. I had to call back to re-issue the check.
I would recommend this to a friendTo good to be true
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looooove this freezer best price for its size.. purchased brand new reason for average quality is because i noticed a dent a few days later.
I would recommend this to a friendDeep freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its everything i needed and so much more. Absolutely loce this deep freezer
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent response was well thought out and convenient.
I would recommend this to a friendFreezer.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use my family liked the freezer the color the space is ok.
I would recommend this to a friendGreat Freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase especially for the price!
I would recommend this to a friend- Pros mentioned:Temperature control
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend the door handle part broke first week it does keep things cold but hard to open causing door handle to brake and part of door now I use a screw driver to pry open would not purchase again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Chest Freezer. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Do not purchase - just ruined 16 turkeys
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this product failed and went unnoticed for 2 weeks resulting in 16 rotten turkeys that were to be donated to needy families for thanksgiving. This was the first time this freezer had been used. We now have 8 inches of rotten turkey juices in the bottom of the freezer. Customer support wanted to offer "troubleshooting"...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LindsayH,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support,
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Monirul
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot give you any review because its did not worked for me in some day,and I lose all my frozen food did not receive any reimbursement,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MdmonirulI, for letting us know about your experience. We're truly sorry to hear about the issue you faced with the freezer and the impact it had. Your feedback is incredibly important to us, and we're committed to improving our products based on insights like yours. Tine | Insignia Support
- Pros mentioned:Capacity, Noise level, Temperature control
Works Perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I needed more freezer space than the fridge freezer AND because I needed more counter space. It serves both purposes seamlessly. Delivery: I received the item quicker than anticipated and the guys were good at communicating. Set up was professional. Everything was taped and secured very well almost to the point of annoying. No weird smell. Super quiet. I have to open it or check for green light on outside to know it's working. I bought this in February 2025 it's now July 2025 and it's still super quiet. I also have a mat under it to help protect floor I'm in a 2nd floor apt and seriously ZERO noise. It got cold fast and has stayed that way. Tons of space. I do a lot of bulk meat purchases and honestly I'm getting ready to order a second one because of how well this has worked out for me. It is definitely counter height which is perfect for me. There is a lock feature on it but I don't use it because the seal so by itself works so well. There are times where I'm like who locked this freezer and nobody locked it. The seal is just that tight. This doesn't bother me. It may bother somebody else. If you're in the market for a freezer of this size, this is the one to get and trust me, I searched hundreds of reviews and products and I am so glad that I chose this one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing such a detailed and thoughtful review. We’re truly glad to hear that the freezer has exceeded your expectations in both functionality and convenience. It’s great to know it provides the extra freezer space and counter surface you needed, while also operating so quietly and efficiently. We’re especially pleased that the delivery and setup experience went smoothly and that the unit continues to perform reliably months later. Your satisfaction and plans to purchase a second unit mean a lot to us.
Keith | Insignia Support
