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Customer reviews

Rating 3.5 out of 5 stars with 93 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use and compact size of the 15 W Qi-Certified Wireless Charging Pad. However, some users report concerns regarding the product's build quality and compatibility with certain phone models and cases. Proper placement of the phone on the charging pad is also mentioned as requiring some adjustment. Overall, opinions are mixed, with positive feedback on convenience offset by negative feedback on durability and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 93 reviews
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Not a good option due to quality fail

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste the money on this product as it’s of poor quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy quick and seamless. Plug in, place phone on witekess charger and go!

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always charge. Used it with 2 different phones with the same result.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Charging Pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and great price. Just have to watch how you lay your phone on it to make sure it is charging.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Combination charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my watch. It doesn’t penetrate my case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good but not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put my phone on it and it drained the battery Not sure what happened

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KiaraM,
      Thank you for taking the time to review our Insignia™ - 15 W Qi-Certified Wireless Charging Pad for Android/iPhone, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great charger with no muss no fuss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to use and works well. Great value for price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little contraption!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little charger! It saves me time and effort! Best Buy has the products!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No muss / no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Easy to use and setup. No muss no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my ability to use my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger was / is a life saver. Parts to repair my phone had to be ordered. I would have lost my ability to log into my place of work without this charger. The device chargedmy phone quickly. Would recommend to anyone to have on hand as a back up. Only bad thing is I think it is a little pricy.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Pass on this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are much better Qi chargers on the market. I did not like this one because even though I had the phone charging it somehow stops charging and kills the charge on the phone. Unfortunately could not return it in time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    wireless charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it is chargering my apple phone with no problem.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Alright

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, kind of chunky but gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    DON'T BUY!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid full price and I feel ashamed of myself for doing so. Worst charger ever. Phone was at 34% when I put it on and two hours later was at 53%!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 15 W Qi-Certified Wireless Charging Pad for Android/iPhone - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Hot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make the phone hot when it charges. Turning on a safety mode and stopping charging . No longer using for fear it will destroy the phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 15 W Qi-Certified Wireless Charging Pad for Android/iPhone - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Quick charge

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges very good. Sometimes my phone goes off and on a charge when on it but I think it's my phone. Still 15 W is way quicker than 5 or 10

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequently stopped charging my Samsung phone, possibly because of the Otterbox case. Have ordered a Samsung charger to replace it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GwendolynR,

      Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent phone charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges my iPhone quickly and through a protective case I have it in. I had bought a different brand that doesn’t charge through the case, but this one worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable 2 years in

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong with no issues two years in, and reliable

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not good charger for S23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my old phone which has trouble charging but my new Samsung S23 doesnt work at all on it even withe case off

    No, I would not recommend this to a friend
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