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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 93 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use and compact size of the 15 W Qi-Certified Wireless Charging Pad. However, some users report concerns regarding the product's build quality and compatibility with certain phone models and cases. Proper placement of the phone on the charging pad is also mentioned as requiring some adjustment. Overall, opinions are mixed, with positive feedback on convenience offset by negative feedback on durability and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-93 of 93 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Charges good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it charges fast you can get it. Does exactly as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless phone charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fastest charger I've ever had. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless charger

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast wireless charger. Exactly what I needed for my office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as stated kept phone charged and available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless charger!!

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless charger with a great afforable price too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone charger

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits in the counter and any phone can be charged with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is suppose to. Fantastic deal!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jitterbug Smartphone 2

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work with my husband's phone --a Jitterbug Smartphone 2. So can't rate it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello LouiseA,
      We do apologize that this wireless charging pad did not work. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Overheats and shuts off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it, would start charging then stop. Got very hot. Unreliable and seemed dangerous. Not my phone or cover, Got a different branded charger made by same manufacturer as my phone and it works great. Not only would I not recommend you buy it, but if you have one would worry it could be a fire risk

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with our Insignia™ - 15 W Qi-Certified Wireless Charging Pad for Android/iPhone - Black. This is not the quality we expect from our products. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to charge with this. Husband just had little problem with placing phone sometimes

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Go with something else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after the charging port on my iphone broke but the phone itself worked okay. Simply, this charger works when it feels like it. I have tried different phones on it and the charger will activate and start to charge, but then it stops - for no apparent reason: The phone wasn't touched, was not fully charged, etc. Countless times I have set my phone down and had it start to charge, only to come back later and find it has lost power. As the title says, go with something else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi StephenN,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 15 W Qi-Certified Wireless Charging Pad for Android/iPhone - Black. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Charging Pad since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    fast charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile so it doesn't stand out like an eye sore

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Too flaky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately can't get this to keep charging for more than 45 seconds, no matter how the phone is positioned. Tried all the recommended actions, no luck. Will return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thank you for your review. If you use a phone case, try taking it off. Because if the phone's shell is too thick, it will cause extra loss during wireless charging and trigger overtemperature protection. BBY-ExBrand_Insignia

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