Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Great apartment size refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the perfect refrigerator for our first apartment. It looks a little small, but holds A LOT! The only thing I wish was different is the refrigerator temperature, it could be a little colder when maxed out, but other than that such a great one. 9/10 I would recommend! (:
I would recommend this to a friend - Pros mentioned:Space
Love this refrigerator, very happy customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator, plenty of space inside, yet not take up a whole lot of space on the outside. Best Buy employees were very helpful and respectful in my home, and to me. I will continue to do business with Best Buy because they stand behind their products.
I would recommend this to a friend - Pros mentioned:Overall performance
Just what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, no problems! Delivery was reliable and it was exactly what I wanted.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that your refrigerator meets your expectations and that the delivery was reliable. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
- Pros mentioned:Space
Hard to open sometimes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, lots of space and the cheese drawer moves which is nice. But it’s kinda hard to open that’s why the 4 stars
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find the refrigerator spacious and appreciate the movable cheese drawer. We understand that the difficulty in opening it has affected your rating. Your experience helps us understand how our products are used and valued. We appreciate your insights and are committed to continuously improving our services to better meet your needs. Keith | Insignia Support
- Pros mentioned:Space
Ms. E
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s an excellent refrigerator. Great freezer and refrigerator space. I love the side door storage. Everything I need for an apartment refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the awesome 5-star review! We're thrilled to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting all your needs. The spacious freezer, refrigerator, and handy side door storage sound perfect for your apartment. Enjoy the convenience!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Sleek, modern, perfect amount of space!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the clean design in stainless steel. The top freezer is a more convenient way for me to access my frozen items, while the refrigerator interior is very spacious and easy to access. I also like the flexibility of changing the way the door opens, it can open to the left or right. Overall it is exactly what I wanted and fits my kitchen perfectly.
I would recommend this to a friend- Pros mentioned:Price, Size
Happy happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator Big Bang for your bucks when in doubt buy this❤️
I would recommend this to a friend - Cons mentioned:Condition
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge came with a dent in the back but we were so desperate we didn’t return it. It serves its purpose and keeps the food cold.
I would recommend this to a friend Love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was just what I was looking for!!! I have an older home, so it was hard to find a refrigerator that would fit the space, this one's perfect and has a lot more freezer space. It looks expensive, but didn't have to pay the price that some of the other refrigerators I saw. I didn't have a freezer light in my previous fridge, so it's a lot easier to find everything now.
I would recommend this to a friendInsignia 18CuFt Top Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was prompt and item works as expected. Had a minor issue with one cracked tray which was handled in a professional matter and replaced promptly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia 18 Cu. Ft. Top Freezer Refrigerator. We are delighted to hear that your delivery was prompt and that the refrigerator meets your expectations.
We also appreciate your understanding regarding the minor issue with the cracked tray. Our team is committed to ensuring that our customers receive the highest level of service, and we’re glad that the replacement was handled to your satisfaction.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and look forward to serving you again. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Refrigerator plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect size for my kitchen. It gives my plenty of space to store items in the fridge and freezer. Very practical choice for my kitchen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, RogerH! We’re thrilled to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is the perfect size for your kitchen and provides plenty of space for your items. It’s wonderful to know that it has been a practical choice for you. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
BB Cust
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for our garage for secondary storage for holiday’s and regular use during the summer.
I would recommend this to a friendMy experience at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Insignia refrigerator was the best purchase ever. The people at best buy that helped us were so helpful and so nice. The delivery men was just outstanding. Highly recommend getting from best buy.
I would recommend this to a friend- Pros mentioned:Price, Space
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product! Love the space and the exterior look.
I would recommend this to a friend - Pros mentioned:Size
Great price and great looks!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect icebox for my needs!! Looks good and just the right size!! Best price ever and was delivered on time!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, GeorgiaL! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is perfect for your needs. It's great to know that you appreciate its looks, size, and the excellent price. We're also glad to hear that it was delivered on time. Enjoy your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices and the prices are very affordable. The customer service at this store is wonderful very professional and polite.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you had an excellent experience with our customer service and found our prices affordable. Your kind words about our professional and polite staff mean a lot to us. If you need any further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Overall performance
Great Fridge..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge for my wife. She loves it. It's her new baby.
I would recommend this to a friend - Pros mentioned:Size
Great fridge at a nice price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to our local store to replace our old fridge. Found this model which was a perfect size and color. We love the internal compartments and it also has an alarm if the door is open for an extended period of time.
I would recommend this to a friend - Pros mentioned:Overall performance
just gut.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works !!! really good for the price, my family love it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic to hear! We're so glad your Insignia refrigerator is working well and that your family loves it, especially for the price. Enjoy! - Carl | Insignia Products
- Pros mentioned:Overall performance
Great for apartment!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping and works great! the delivery was easy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, CherylM! We're glad the fridge is a great fit for your apartment and that delivery was smooth and easy. Enjoy!
- Shiela | Insignia Support
