Customer Ratings & Reviews
- Model:
- NS-RTM18SS2
- SKU:
- 6472692
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification highly for its size, overall performance, and ample shelving space. Many appreciate its price, quiet operation, and design, while also finding the temperature control and freezer light to be beneficial. Some customers have reported issues with the door and the condition of the plastic components.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Fridge for our kids
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was larger than we expected. It did have a blemish on the front of it, but Best Buy took care of this issue without hesitation. We are satisfied with this purchase
I would recommend this to a friend - Pros mentioned:Space
Hard to open sometimes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, lots of space and the cheese drawer moves which is nice. But it’s kinda hard to open that’s why the 4 stars
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that you find the refrigerator spacious and appreciate the movable cheese drawer. We understand that the difficulty in opening it has affected your rating. Your experience helps us understand how our products are used and valued. We appreciate your insights and are committed to continuously improving our services to better meet your needs. Keith | Insignia Support
- Pros mentioned:Size
Affordable purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with product. Very happy with the style, size, design and price!!
I would recommend this to a friend Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRODUCT VERY AFFORDABLE I'LL RECOMMEND IT
I would recommend this to a friendOverflow Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is needed as overflow and is efficient
I would recommend this to a friend- Pros mentioned:Overall performance
Hate to review something that we have not used.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be a very good purchase. Good price so only concern was, "will it hold up and work". It has worked excellent to this date. The delivery crew were very responsive to my needs, on time and helped moving old refrigerator out side. For most part we are happy with this transaction. Robert Brown
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this fridge for my wife. She loves it. It's her new baby.
I would recommend this to a friend - Pros mentioned:Space
Ms. E
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s an excellent refrigerator. Great freezer and refrigerator space. I love the side door storage. Everything I need for an apartment refrigerator
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the awesome 5-star review! We're thrilled to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is meeting all your needs. The spacious freezer, refrigerator, and handy side door storage sound perfect for your apartment. Enjoy the convenience!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Pros mentioned:Overall performance
Great for apartment!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping and works great! the delivery was easy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, CherylM! We're glad the fridge is a great fit for your apartment and that delivery was smooth and easy. Enjoy!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
just gut.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works !!! really good for the price, my family love it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic to hear! We're so glad your Insignia refrigerator is working well and that your family loves it, especially for the price. Enjoy! - Carl | Insignia Products
Value and Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in looking for a midsize fridge for my new office and I ended up walking out with this one as it was a great price. I would highly recommend it this purchase to anyone who is looking for value and quality.
I would recommend this to a friendInsignia 18CuFt Top Freezer Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was prompt and item works as expected. Had a minor issue with one cracked tray which was handled in a professional matter and replaced promptly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia 18 Cu. Ft. Top Freezer Refrigerator. We are delighted to hear that your delivery was prompt and that the refrigerator meets your expectations.
We also appreciate your understanding regarding the minor issue with the cracked tray. Our team is committed to ensuring that our customers receive the highest level of service, and we’re glad that the replacement was handled to your satisfaction.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and look forward to serving you again. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great addition to our updated kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great. We recently updated our kitchen and it fits perfect in our updated look. The storage I. The refrigerator is perfect for my family of 4. Delivery options were perfect for our busy schedule. I would highly recommend this item
I would recommend this to a friend - Pros mentioned:Size
Refrigerator plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect size for my kitchen. It gives my plenty of space to store items in the fridge and freezer. Very practical choice for my kitchen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, RogerH! We’re thrilled to hear that the Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is the perfect size for your kitchen and provides plenty of space for your items. It’s wonderful to know that it has been a practical choice for you. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Size
Great price and great looks!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect icebox for my needs!! Looks good and just the right size!! Best price ever and was delivered on time!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, GeorgiaL! We're delighted to hear that the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator is perfect for your needs. It's great to know that you appreciate its looks, size, and the excellent price. We're also glad to hear that it was delivered on time. Enjoy your new refrigerator! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Great apartment size refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the perfect refrigerator for our first apartment. It looks a little small, but holds A LOT! The only thing I wish was different is the refrigerator temperature, it could be a little colder when maxed out, but other than that such a great one. 9/10 I would recommend! (:
I would recommend this to a friend - Pros mentioned:Space
Love this refrigerator, very happy customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator, plenty of space inside, yet not take up a whole lot of space on the outside. Best Buy employees were very helpful and respectful in my home, and to me. I will continue to do business with Best Buy because they stand behind their products.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices and the prices are very affordable. The customer service at this store is wonderful very professional and polite.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review of the Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that you had an excellent experience with our customer service and found our prices affordable. Your kind words about our professional and polite staff mean a lot to us. If you need any further assistance, please don't hesitate to reach out. Enjoy your new refrigerator! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6472692.p?skuId=6472692
- Pros mentioned:Overall performance
Amazing economic fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for storing all sorts of food. Never had any issues with it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review, OzielB! We're delighted to hear that your Insignia™ 18 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is serving you well and that you've had no issues with it. It's great to know that it's perfect for storing all sorts of food. If you ever need any assistance or have any questions, don't hesitate to reach out. Enjoy your fridge!
- Shiela | Insignia Support
Great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point and plenty of space. Great extra fridge for the garage.
I would recommend this to a friend
