Customer Ratings & Reviews
- Model:
- NS-RFD21CXSS0
- SKU:
- 6411087
Rating by feature
- Storage Capacity
Rating 3.7 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.7 out of 5 stars
Customers are saying
Customers enjoy the sleek and compact design of the 20.1 Cu. Ft. French Door Counter-Depth Refrigerator with Water Dispenser. However, some customers have expressed concerns about the adjustable shelves, storage space in the doors, and the freezer not sealing completely or the ice maker not working properly.
This summary was generated by AI based on customer reviews.
It's OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and fit perfectly into the space that we needed. Our only complaints come from the lack of space for milk jugs or taller containers like coffee creamer. There is only one available spot for a milk jug and that is in the right side door.
No, I would not recommend this to a friend
ice maker broke
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty pog, but the ice maker darn broke on me. Review your product. Tell others what you think - and you could win a $400 gift card!
No, I would not recommend this to a friendDecent fridge for a small kitchen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a decent fridge, though it is shallow and the icemaker takes up too much space
I would recommend this to a friendGreat value for Counter-Depth Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great layout of shelves and water/ice dispenser is pretty quiet.
I would recommend this to a friend- Pros mentioned:Perfect fit
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Works great fit perfect where I needed it
I would recommend this to a friend NIce refrigerator!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Insignia refrigerator. Perfect for small families, Works great. Not loud at all. The only bad things that I see so far is that the doors do not close by themselves so not very recommended for families with little kids. it does have an alarm to remind you that the doors are open though.
I would recommend this to a friendExcellent Value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value but not going to lie, the short shelves and inability to adjust them is annoying.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue is the ice cube maker started to rust already.
I would recommend this to a friendGood counter depth refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good counter depth refrigerator. It’s very accessible but just too small for a family of four
I would recommend this to a friendAmazing Fridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fridge ever, first of all the space inside is HUGE. It has a built in water dispenser and ice maker as well as humidity control for some of the drawers inside. You control the temp from the outside which is very convenient. Overall great product I recommend it
I would recommend this to a friendLooks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, no complaints on how it looks and operates - the only issue, as other reviews state, there's a lack of space for taller items. The way around this is to remove the top shelf on the right hand door, so no massive issue
I would recommend this to a friendRecommend to buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price works well bought at the outlet best buy
I would recommend this to a friend- Cons mentioned:Storage space
Do Not Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this! Nothing over 6 inches tall will fit anywhere except one spot in one door. Every thing has to be layed down. It's the dumbest designed ever! Absolute trash.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ 20.1 Cu. Ft. French Door Counter-Depth Refrigerator has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Cons mentioned:Adjustable shelves
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator/freezer doesn’t get colder than 50 degrees. The shelves are not adjustable. The refrigerator shelves are too short to fit a carton of milk or larger size bottle.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 20.1 Cu. Ft. French Door Counter-Depth Refrigerator with Water Dispenser, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support
Nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It take like three days so the ice to collect in the ice tray
No, I would not recommend this to a friendRefrigerator Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator and it was quick delivery. Thank you I couldn't be happier with Best Buy.
I would recommend this to a friendInsigna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves arent movable, Gallon of milk dosent fit..
No, I would not recommend this to a friendhorrible, no good, very bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought it possible to hate an appliance the way I hate this refrigerator. 2 stars are probably being too generous. 10/10 do not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jess,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Refridgerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Fridge! The doors open cleanly and tge freezer drawer freezes great!
I would recommend this to a friend2 years later - complete fail
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely failed after a little over 2 years. Most likely going to have to send it to the dump before I can afford to replace it
No, I would not recommend this to a friend
