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Customer Ratings & Reviews

Your price for this item is $679.99
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Customer reviews

Rating 3.9 out of 5 stars with 239 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the spaciousness, affordability, size, design, and storage of the 20.9 Cu. Ft. French Door Counter-Depth Refrigerator. Many customers appreciate its large capacity, value for money, and sleek appearance. However, some customers have encountered issues with the ice maker and cooling system, and a few find the lack of handles inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 239 reviews
  • Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that this refrigerator did not show fingerprints but the finish is nice. The long drawer in tbe refrigerator part does not stay on the tracks but for the most part it is a good purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing Fridge, especially for small doorways

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fridge because it was very wide and it's depth was much smaller than other fridges meaning i could get it in the 29'' doorway leading to the area I wanted it in. Only have two things i dislike about the fridge // I don't like how there's only 2 Large shelves that spread across the whole width of the fridge. and secondly I'm not crazy about the drawers - - The crisper drawers don't really look like they do anything with the slider (But I think that's probaly any crisper drawer to be honest// and the meat/deli drawer could have a better feel when sliding in and out. Other than that I think it's a great buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for sharing a comment about your refrigerator. We are so glad to read that this refrigerator is what you needed, we want to thank you for choosing Insignia and remember that if you have any concerns, you can contact us by clicking the link below.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge. Great size for my family of 4. I love the lighting, i love how it softly beeps to let you know the door isn't closed correctly. I'd buy again if needed, but i hope this last me a very long time. Plus Delivery guy was a Hottie, so that was plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine looking good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one problem so far. The ice maker freezes up then I have to remove all the frozen food to defrost it. Yes it’s a pain but only happened once so far. It’s only 1 month old.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for your review on our refrigerator. I am glad to know that you experience with this
      product has been good overall, but we will definitely take a look into the situation that you
      are describing, we will use your feedback to continue improving our products.

      In case that you ever need help with our products please follow the link below, we are here for you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great fridge at a discount price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a wall on the right side of our fridge cabinet, That made this fridge one of 6 in existence that would fit in the space. This was by far the cheapest by $1500+ and wasn’t a Samsung. If you don’t know Samsung fridges are all lemons if they contain an ice maker. Stay far far away. This fridge looks nice, I’ve had it for about 8 months with no issues and it’s significantly cheaper than it’s competitors. With that being said it has some downsides to that price point. The plastic freezer drawers get stuck constantly and require you to wiggle it forcefully to slide back in. It’s pretty annoying, but shows no signs of wear/breaking. Overall I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great French Door, Counter Depth Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched extensively and this French Door, Counter Depth unit was priced lower than any of its competitors. Plenty of space and flexible shelving.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Insignia bottom freezer top French door fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge is well designed -- looks great easily adjustable shelves & compartments the temperature controls are logically located and user friendly High quality with the price/cost a lot less than the "Brand"

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Fantastic fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price perfect size for our rv but we love in it full time so great for home use too. I love that the water dispenser is inside so the components don't take up all the space in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator, small freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, though it came with a small dent on the front that is hard to notice, but I see it whenever I look at it! The freezer is pretty small. We had to buy a small freezer for the basement to store extra food that can't fit in this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge it fits perfect and works well. I love the water dispenser inside.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Buyer Beware- Cooling issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased mid October. Priced right but the reviews were on point- nice looking and well-designed product but doesn’t cool to temperature. I’ve got it set on 35 and my milk is warm. CS hasn’t been great. I did a round with BBY who pushed me to insignia. Took a week of emails with CS to be told I have to call CS for warranty service. I thought that was who I was emailing… so I’ll update review with follow up but buyer beware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    Underrated Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge makes great ice, plenty of room, and running the waterline is nice and easy too. Perfect fridge for a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Fits perfectly and has a ton of space. My only complaint would be that i was told it wouldn’t show fingerprints and it definitely does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, modern looking refrigerator. It has a lot of storage space for everything. The outside is very easy to wipe fingerprints from. I love the counter depth feature. It is an affordable appliance with a modern look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Insignia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, and works good the only issuse has been the ice maker freeze over often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great refrigertor for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I received one that actually work correctly I am very satisfied. It just took 3 tries to get one that worked completely

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi David,

      Thank you for reviewing our French Door Counter-Depth Refrigerator. It is great to read you are getting the best out of this unit and it is suiting your needs. Keep enjoying this unit!

      If you have any doubt or you need any assistance with this refrigerator, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent fridge, exactly what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love the new fridge. It’s very spacious for a little family of two and has no trouble quickly creating ice when we start to run low. Kudos to the gentlemen who delivered and installed it, they hooked the waterline up with ease and made quick work of our old fridge. The one downside is that the outside smudges easily and requires semi-consistent care to keep it looking like new. Overall, from purchase to delivery to daily usage, the experience has been excellent. Definitely a 5 out of 5 for folks with a smaller kitchen and medium to large storage needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator. Although, I do find when we are filling it up and keep the doors open, or if people are opening it a lot, it does lose it's coolness. Not sure if this is an ongoing issue.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Great Modern Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install seamless & professional On time, quick including hookup of water feed Looks great clean lines great ice maker great design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This fridge is average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for no water connection, no tv, no blue tooth. I had some pretty specific dimensions and even with measurement the fridge is out another two inches as the french doors need even more space to go beyond half open. I find this fridge adequate but frustrating with placement of basic items like one gallon milk jugs and the shelf placement is not much better. The freezer storage is equally awkward as two family packs of chicken and I am done. The top drawer is too deep. I am not returning the appliance but I think if I did not buy in the middle of quarantine and I had no refrigeration I would have researched better.

    No, I would not recommend this to a friend
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